A practical guide to factorial validity using PLS-graph: tutorial and annotated example
Open accessAbstract
This tutorial explains in detail what factorial validity is and how to run its various aspects in PLS. The tutorial is written as a teaching aid for doctoral seminars that may cover PLS and for researchers interested in learning PLS. An annotated example with data is provided as an additional tool to assist the reader in reconstructing the detailed example.
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Indicators AUTH5, PSR5, and PGE4 with loadings below 0.50 were removed for both overall and country-specific data.
“By following these rules and using (Gefen and Straub, 2005) decision logic, the model was cleaned up by getting rid of AUTH5, PSR5, and PGE4 (loadings <0.50) for both overall and country-specific data.”
From Cross-national evidence on influencer-driven green choice: a moderated-mediation model of authenticity, parasocial ties, and greenwashing exposure (2026) · cites this paper as Gefen and Straub, 2005
The discussion of PCA and EFA says that items that do not load properly may be dropped to purify an instrument, which supports the general decision to remove weak indicators. But the PLS Factorial Validity section says there is no established loading threshold and does not prescribe removal below 0.50. The named indicators and the overall and country-specific analyses are the citing authors’ own results, not findings attributed to Gefen and Straub. (LLM, conf=0.85)
Experimental — accuracy not yet measuredComposite reliability values for all focal constructs met or came close to the 0.70 benchmark, indicating satisfactory internal consistency.
“The CR values for all focal constructs (AUTH, INTENT, PGE, PGR, PSR, TRUST) met or came close to the 0.70 benchmark, which indicates that the internal consistency was satisfactory (Gefen and Straub, 2005;Henseler et al., 2015).”
From Cross-national evidence on influencer-driven green choice: a moderated-mediation model of authenticity, parasocial ties, and greenwashing exposure (2026) · cites this paper as Gefen and Straub, 2005
Figure 5 in “Discriminant Validity: Procedure 1” reports composite reliability for the tutorial’s own constructs (Buy Tick, PU, and PEOU), not the six focal constructs in the citing sentence. Searches for a 0.70 composite-reliability benchmark and internal consistency found no passage in our copy establishing that benchmark or the claimed assessment. (LLM, conf=0.73)
Experimental — accuracy not yet measured
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Cites
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.2307/3151312 · Cited by 109,314 · see citing works
Evaluating structural equation models with unobservable variables and measurement error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.1177/002224378101800104 · Cited by 109,190 · see citing works
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483 · see citing works
Structural equation modeling in practice: A review and recommended two-step approach
Anderson, J. C., & Gerbing, D. W. (1988) · Psychological Bulletin · doi:10.1037/0033-2909.103.3.411 · Cited by 41,941 · see citing works
Convergent and discriminant validation by the multitrait-multimethod matrix.
Campbell, D. T., & Fiske, D. W. (1959) · Psychological Bulletin · doi:10.1037/h0046016 · Cited by 17,116 · see citing works
A Paradigm for Developing Better Measures of Marketing Constructs
Churchill, G. A. (1979) · Journal of Marketing Research · doi:10.1177/002224377901600110 · Cited by 16,549 · see citing works
Chin, W. W., Marcolin, B. L., & Newsted, P. R. (2003) · Information Systems Research · doi:10.1287/isre.14.2.189.16018 · Cited by 6,479 · see citing works
Flagged first, then by citations
Research works printed but not linked: 15
- Bagozzi, R. P. (1977) "Structural Equation Models in Experimental Research," Journal of Marketing Research (14) pp. 209-236.
- Barclay, D., R. Thompson, and C. Higgins (1995) "The Partial Least Squares (PLS) Approach to Causal Modeling: Personal Computer Adoption and Use an Illustration," Technology Studies (2)2, pp. 285-309.
- Chin, W. W. (1998a) "Issues and Opinion on Structural Equation Modeling," MIS Quarterly (22)1, March, pp. vii-xvi.
- Chin, W. W. (1998b) "The Partial Least Squares Approach to Structural Equation Modeling," in G. A. Marcoulides (Ed.) Modern Methods for Business Research, Lawrence Erlbaum Associates, Mahway, New Jersey pp. 295-336.
- Diamantopoulos, A. and H. M. Winklhofer (2001) "Index Construction with Formative Indicators: An Alternative to Scale Development," Journal of Marketing Research (38)2, pp. 269-277.
- Fornell, C. and F. L. Bookstein (1982) "Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory," Journal of Marketing Research (19)4, pp. 440- 452.
- Gefen, D. (2003) "Unidimensional Validity: An Explanation and Example," CAIS (12)2, pp. 23-47.
- Gefen, D. and D. Straub (2000) "The Relative Importance of Perceived Ease-of-Use in IS Adoption: A Study of e-Commerce Adoption," JAIS (1)8, pp. 1-30.
- Gefen, D., D. Straub, and M. Boudreau (2000) "Structural Equation Modeling Techniques and Regression: Guidelines for Research Practice," Communications of the Association for Information Systems (7)7 August,, pp. 1-78.
- Gerbing, D. W. and J. C. Anderson (1988) "An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment," Journal of Marketing Research (25) May, pp. 186-192.
- Hair, J. F., Jr., R. E. Anderson, R. L. Tatham, and W. C. Black (1998) Multivariate Data Analysis with Readings, 5th Edition. Englewood Cliffs, NJ: Prentice Hall.
- House, R. J., W. D. Spangler, and J. Woycke (1991) "Personality and Charisma in the U.S. Presidency: A Psychological Theory of Leader Effectiveness," Administrative Science Quarterly (36)3, pp. 364-396.
- MacCallum, R. C. and J. T. Austin (2000) "Applications of Structural Equation Modeling in Psychological Research," Annual Review of Psychology (51) pp. 201-226.
- Siegel, S. and N. J. Castellan (1988) Nonparametric Statistics for the Behavioural Sciences, 2nd edition. New York, NY: McGraw-Hill. SPSS (2003) SPSS 12 Help Manual. Chicago, Illinois: SPSS.
- Straub, D., M.-C. Boudreau, and D. Gefen (2004) "Validation Guidelines for IS Positivist Research," Communications of the Association for Information Systems (14) pp. 380-426.
Cited by
Sorted by citations
A new criterion for assessing discriminant validity in variance-based structural equation modeling
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-014-0403-8 · Cited by 38,459 · see citing works
Texas A&M International University, Kock, N., Lynn, G., & Stevens Institute of Technology (2012) · Journal of the Association for Information Systems · doi:10.17705/1jais.00302 · Cited by 3,783 · see citing works
Partial least squares structural equation modeling in HRM research
Ringle, C. M., Sarstedt, M., Mitchell, R., & Gudergan, S. P. (2020) · The International Journal of Human Resource Management · doi:10.1080/09585192.2017.1416655 · Cited by 1,943 · see citing works
Lowry, P. B., & Gaskin, J. (2014) · IEEE Transactions on Professional Communication · doi:10.1109/tpc.2014.2312452 · Cited by 1,901 · see citing works
Benitez, J., Henseler, J., Castillo, A., & Schuberth, F. (2020) · Information & Management · doi:10.1016/j.im.2019.05.003 · Cited by 1,788 · see citing works
Peng, D. X., & Lai, F. (2012) · Journal of Operations Management · doi:10.1016/j.jom.2012.06.002 · Cited by 1,532 · see citing works
Hassanein, K., & Head, M. (2007) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2006.11.018 · Cited by 986 · see citing works
Baptista, G., & Oliveira, T. (2015) · Computers in Human Behavior · doi:10.1016/j.chb.2015.04.024 · Cited by 922 · see citing works
Extending the understanding of mobile banking adoption: When UTAUT meets TTF and ITM
Oliveira, T., Faria, M., Thomas, M. A., & Popovič, A. (2014) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2014.06.004 · Cited by 808 · see citing works
Zhang, K. Z. K., Zhao, S. J., Cheung, C. M. K., & Lee, M. K. O. (2014) · Decision Support Systems · doi:10.1016/j.dss.2014.08.005 · Cited by 781 · see citing works
Social networking on smartphones: When mobile phones become addictive
Salehan, M., & Negahban, A. (2013) · Computers in Human Behavior · doi:10.1016/j.chb.2013.07.003 · Cited by 700 · see citing works
Chatterjee, S., & Bhattacharjee, K. K. (2020) · Education and Information Technologies · doi:10.1007/s10639-020-10159-7 · Cited by 747 · see citing works
Pavlou, P. A., & Gefen, D. (2005) · Information Systems Research · doi:10.1287/isre.1050.0065 · Cited by 580 · see citing works
Self-citationAssessing business value of big data analytics in European firms
Côrte-Real, N., Oliveira, T., & Ruivo, P. (2017) · Journal of Business Research · doi:10.1016/j.jbusres.2016.08.011 · Cited by 538 · see citing works
Raza, S. A., Qazi, W., Khan, K. A., & Salam, J. (2021) · Journal of Educational Computing Research · doi:10.1177/0735633120960421 · Cited by 510 · see citing works
Technostress creators and job outcomes: theorising the moderating influence of personality traits
Srivastava, S. C., Chandra, S., & Shirish, A. (2015) · Information Systems Journal · doi:10.1111/isj.12067 · Cited by 456 · see citing works
Yoon, C. (2009) · Information & Management · doi:10.1016/j.im.2009.06.001 · Cited by 425 · see citing works
University of Massachusetts Amherst, Wells, J., Parboteeah, V., Eastern New Mexico University, Valacich, J., & Washington State University (2011) · Journal of the Association for Information Systems · doi:10.17705/1jais.00254 · Cited by 398 · see citing works
Tam, C., & Oliveira, T. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.03.016 · Cited by 383 · see citing works
Ashraf, A. R., Thongpapanl, N. (., & Auh, S. (2014) · Journal of International Marketing · doi:10.1509/jim.14.0065 · Cited by 318 · see citing works
Zhang, Y., Fang, Y., Wei, K.-K., & Chen, H. (2010) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2010.02.003 · Cited by 306 · see citing works
Krasnova, H., Widjaja, T., Buxmann, P., Wenninger, H., & Benbasat, I. (2015) · Information Systems Research · doi:10.1287/isre.2015.0588 · Cited by 304 · see citing works
Cenfetelli, R. T., Benbasat, I., & Al-Natour, S. (2008) · Information Systems Research · doi:10.1287/isre.1070.0163 · Cited by 272 · see citing works
Moqbel, M., & Kock, N. (2018) · Information & Management · doi:10.1016/j.im.2017.05.001 · Cited by 269 · see citing works
LAI, F., LI, D., WANG, Q., & ZHAO, X. (2008) · Journal of Supply Chain Management · doi:10.1111/j.1745-493x.2008.00064.x · Cited by 261 · see citing works
Workplace literacy skills—how information and digital literacy affect adoption of digital technology
Nikou, S., De Reuver, M., & Mahboob Kanafi, M. (2022) · Journal of Documentation · doi:10.1108/jd-12-2021-0241 · Cited by 257 · see citing works
Acceptance of mobile banking in Islamic banks: Evidence from modified UTAUT model
Raza, S. A., Shah, N., & Ali, M. (2019) · Journal of Islamic marketing · doi:10.1108/jima-04-2017-0038 · Cited by 257 · see citing works
QR code and mobile payment: The disruptive forces in retail
Yan, L.-Y., Tan, G. W.-H., Loh, X.-M., Hew, J.-J., & Ooi, K.-B. (2021) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2020.102300 · Cited by 252 · see citing works
ChatGPT awareness, acceptance, and adoption in higher education: The role of trust as a cornerstone
Shahzad, M. F., Xu, S., & Javed, I. (2024) · International Journal of Educational Technology in Higher Education · doi:10.1186/s41239-024-00478-x · Cited by 274 · see citing works
Innovating with enterprise systems and digital platforms: A contingent resource-based theory view
Sedera, D., Lokuge, S., Grover, V., Sarker, S., & Sarker, S. (2016) · Information & Management · doi:10.1016/j.im.2016.01.001 · Cited by 246 · see citing works
Applying the SOBC paradigm to explain how social media overload affects academic performance
Whelan, E., Islam, A. K. M. N., & Brooks, S. (2020) · Computers & Education · doi:10.1016/j.compedu.2019.103692 · Cited by 236 · see citing works
George Saadé, R., Nebebe, F., & Tan, W. (2007) · Interdisciplinary Journal of e-Skills and Lifelong Learning · doi:10.28945/392 · Cited by 223 · see citing works
Digitalizing procurement: The impact of data analytics on supply chain performance
Hallikas, J., Immonen, M., & Brax, S. (2021) · Supply Chain Management: An International Journal · doi:10.1108/scm-05-2020-0201 · Cited by 218 · see citing works
Useful, Social and Enjoyable: Mobile Phone Adoption by Older People
Conci, M., Pianesi, F., & Zancanaro, M. (2009) · Lecture Notes in Computer Science · doi:10.1007/978-3-642-03655-2_7 · Cited by 204 · see citing works
Texting with Humanlike Conversational Agents: Designing for Anthropomorphism
Seeger, A.-M., University of Mannheim, G., Pfeiffer, J., Justus Liebig University Giessen, G., Heinzl, A., & University of Mannheim, G. (2021) · Journal of the Association for Information Systems · doi:10.17705/1jais.00685 · Cited by 200 · see citing works
A comprehensive model of perceived risk of e-commerce transactions
Glover, S., & Benbasat, I. (2010) · International Journal of Electronic Commerce · doi:10.2753/jec1086-4415150202 · Cited by 196 · see citing works
Iqbal, J., Yu, D., Zubair, M., Rasheed, M. I., Khizar, H. M. U., & Imran, M. (2021) · SAGE Open · doi:10.1177/21582440211015727 · Cited by 170 · see citing works
“For calculating the reliability, discriminant validity, and convergent validity of our constructs, we followed the procedures as recommended by researchers, for instance, Hair et al. (2010) and Gefen and Straub (2005).”
MethodEnterprise resource planning adoption and satisfaction determinants
Costa, C. J., Ferreira, E., Bento, F., & Aparicio, M. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.05.090 · Cited by 161 · see citing works
Who to trust? Applying trust to social commerce.
Sharma, S., Menard, P., & Mutchler, L. A. (2019) · Journal of Computer Information Systems · doi:10.1080/08874417.2017.1289356 · Cited by 156 · see citing works
Yoo, C. W., Kim, Y. J., & Sanders, G. L. (2015) · Information & Management · doi:10.1016/j.im.2015.03.001 · Cited by 152 · see citing works
Kim, B. (2012) · Telecommunications Policy · doi:10.1016/j.telpol.2011.11.011 · Cited by 133 · see citing works
Towards reinforcing telemedicine adoption amongst clinicians in Nigeria
Adenuga, K. I., Iahad, N. A., & Miskon, S. (2017) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2017.05.008 · Cited by 120 · see citing works
E. Koh, C., R. Prybutok, V., D. Ryan, S., & Andy" Wu, Y. (2010) · Informing Science: The International Journal of an Emerging Transdiscipline · doi:10.28945/1326 · Cited by 120 · see citing works
Shao, Z., Feng, Y., & Hu, Q. (2017) · Information & Management · doi:10.1016/j.im.2017.01.005 · Cited by 119 · see citing works
The assimilation of RFID technology by Chinese companies: A technology diffusion perspective
Wei, J., Lowry, P. B., & Seedorf, S. (2015) · Information & Management · doi:10.1016/j.im.2015.05.001 · Cited by 112 · see citing works
Jeilani, A., & Hussein, A. (2025) · BMC Health Services Research · doi:10.1186/s12913-025-12414-4 · Cited by 105 · see citing works
Lee, K., Lee, K. Y., & Sheehan, L. (2020) · Information Systems Frontiers · doi:10.1007/s10796-019-09975-1 · Cited by 95 · see citing works
Jeffers, P. I. (2010) · International Journal of Operations & Production Management · doi:10.1108/01443571011024629 · Cited by 85 · see citing works
Inertia in services: causes and consequences for switching
Gray, D. M., D’Alessandro, S., Johnson, L. W., & Carter, L. (2017) · Journal of Services Marketing · doi:10.1108/jsm-12-2014-0408 · Cited by 73 · see citing works
An Empirical Evaluation Of The Potential Of Public E-Procurement To Reduce Corruption
Neupane, A., Soar, J., & Vaidya, K. (2014) · Australasian Journal of Information Systems · doi:10.3127/ajis.v18i2.780 · Cited by 66 · see citing works
Jeilani, A., & Abubakar, S. (2025) · Frontiers in Education · doi:10.3389/feduc.2025.1548900 · Cited by 64 · see citing works
Hsiao, K.-L., & Chen, C.-C. (2017) · Telematics and Informatics · doi:10.1016/j.tele.2016.09.004 · Cited by 58 · see citing works
Socially augmented argumentation tools: Rationale, design and evaluation of a debate dashboard
Iandoli, L., Quinto, I., De Liddo, A., & Buckingham Shum, S. (2014) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2013.08.006 · Cited by 54 · see citing works
Lee, W., Tyrrell, T., & Erdem, M. (2013) · Journal of Hospitality and Tourism Technology · doi:10.1108/17579881311302329 · Cited by 48 · see citing works
Balaskas, S., Koutroumani, M., Komis, K., & Rigou, M. (2024) · FinTech · doi:10.3390/fintech3010006 · Cited by 45 · see citing works
Cocosila, M., & Archer, N. (2014) · BMJ Open · doi:10.1136/bmjopen-2014-005304 · Cited by 44 · see citing works
Determinants of relationship quality and customer loyalty in retail banking
Izogo, E. E., Reza, A., Ogba, I.-E., & Oraedu, C. (2017) · African Journal of Economic and Management Studies · doi:10.1108/ajems-01-2016-0011 · Cited by 41 · see citing works
Soror, A. A., Steelman, Z. R., & Limayem, M. (2012) · 2012 45th Hawaii International Conference on System Sciences · doi:10.1109/hicss.2012.219 · Cited by 34 · see citing works
University of South Alabama, Howard, M. C., Hair, J. F., & University of South Alabama (2023) · AIS Transactions on Human-Computer Interaction · doi:10.17705/1thci.00084 · Cited by 27 · see citing works
Schiller, S. Z., & Cui, J. (2010) · Journal of Global Information Technology Management · doi:10.1080/1097198x.2010.10856514 · Cited by 27 · see citing works
Working around inadequate information systems in the workplace: An empirical study in Romania
Wong, L. H. M., Hurbean, L., Davison, R. M., Ou, C. X., & Muntean, M. (2022) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2022.102471 · Cited by 23 · see citing works
Fatima, S., Ali, M., & Saad, M. I. (2022) · Journal of Applied Research in Higher Education · doi:10.1108/jarhe-07-2020-0209 · Cited by 24 · see citing works
Exploring Factors Impacting Users' Attitude and Intention towards Social Tagging Systems
Allam, H., Blustein, J., Bliemel, M., & Spiteri, L. (2012) · 2012 45th Hawaii International Conference on System Sciences · doi:10.1109/hicss.2012.267 · Cited by 19 · see citing works
Nazari, N., & Far, D. M. (2019) · Journal of Intellectual Disability - Diagnosis and Treatment · doi:10.6000/2292-2598.2019.07.03.9 · Cited by 18 · see citing works
Balaskas, S., Stamatiou, I., Komis, K., & Nikolopoulos, T. (2025) · Risks · doi:10.3390/risks13080157 · Cited by 16 · see citing works
Cheng, H.-L., Lin, T.-C., Tan, W.-K., & Chiu, C.-M. (2021) · Online Information Review · doi:10.1108/oir-06-2020-0214 · Cited by 11 · see citing works
Psychometric properties of Nursing Time Management Scale (NTMS), Arabic version
Zyoud, R. N. (2023) · BMC Nursing · doi:10.1186/s12912-023-01316-7 · Cited by 10 · see citing works
“According to Gefen and Straub (2005) [21], “discriminant validity is shown when the scale correlates weakly with other constructs that the scale is not theoretically related concurrent validity is demonstrated when two instruments measuring similar constructs are highly and significantly correlated.”
BackgroundBalaskas, S., & Yfantidou, I. (2026) · Frontiers in Communication · doi:10.3389/fcomm.2026.1764803 · Cited by 2 · see citing works
Mohamud, A. J., Rage, A. N., Mohamed, A. D., & Mohamud, A. M. (2026) · Cogent Business & Management · doi:10.1080/23311975.2026.2706234
Balaskas, S., Yfantidou, I., & Skandali, D. (2026) · Sustainability · doi:10.3390/su18062869
- Authors
- Gefen, D., & Straub, D.
- Affiliations
- Drexel University (US)
- Georgia State University (US)
- Venue
- Communications of the Association for Information Systems
- Publisher
- Association for Information Systems
- Published
- 2005
- Volume
- 16
- ISSN
- 1529-3181 (ISSN-L)
- OpenAlex
- W1496783311
- Cited by
- 3,280
- References
- 7
- Citations by year
- 2026: 57 · 2025: 167 · 2024: 176 · 2023: 216 · 2022: 235 · 2021: 231 · 2020: 219 · 2019: 208 · 2018: 182 · 2017: 184 · 2016: 182 · 2015: 207 · 2014: 224 · 2013: 182 · 2012: 163
- FWCI
- 60.90
- Type
- journal article
- Language
- en
- Open access
- green
- aisel.aisnet.org
- Locations
- Communications of the Association for Information Systems (publishedVersion)
- Journal of the Association for Information Systems (submittedVersion)
- Topics
- Social Sciences › Decision Sciences › Management Science and Operations Research › Psychometric Methodologies and Testing
- Social Sciences › Decision Sciences › Management Science and Operations Research › Business Strategies and Management Research
- Physical Sciences › Mathematics › Statistics and Probability › Statistical Methods and Applications
- Keywords
- factorial validity, partial least squares, construct validity, structural equation modeling, PLS-SEM
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review