The DOI matches its Crossref record.
Digitalized Product-Service Systems in Manufacturing Firms: A Case Study Analysis
Abstract
OVERVIEW:The merging trends of digitalization and servitization harbor extensive and largely unexplored potential for manufacturing firms. Digital systems can be linked with product-service bundles to build novel digitalized product-service systems (PSS), which use digital architectures to provide services independently and proactively. This paper gives an overview of service digitalization in industrial firms and describes three types of digitalized PSS, differentiated by purpose and by technical and organizational architecture. Each of the three types addresses a different stage of the product life cycle and improves performance or efficiency; in the long run, digitalized PSS can help improve a firm's overall innovation activity.
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Cited by
Industry 4.0 technologies: Implementation patterns in manufacturing companies
Frank, A. G., Dalenogare, L. S., & Ayala, N. F. (2019) · International Journal of Production Economics · doi:10.1016/j.ijpe.2019.01.004 · Cited by 2,958
A survey of smart product-service systems: Key aspects, challenges and future perspectives
Zheng, P., Wang, Z., Chen, C.-H., & Pheng Khoo, L. (2019) · Advanced Engineering Informatics · doi:10.1016/j.aei.2019.100973 · Cited by 377
Digital technologies in product-service systems: a literature review and a research agenda
Pirola, F., Boucher, X., Wiesner, S., & Pezzotta, G. (2020) · Computers in Industry · doi:10.1016/j.compind.2020.103301 · Cited by 252
New Perspectives for Generating Smart PSS Solutions – Life Cycle, Methodologies and Transformation
Kuhlenkötter, B., Wilkens, U., Bender, B., Abramovici, M., Süße, T., Göbel, J., Herzog, M., Hypki, A., & Lenkenhoff, K. (2017) · Procedia CIRP · doi:10.1016/j.procir.2017.03.036 · Cited by 105
Toward a policy landscape to support the product‐as‐a‐service design process for a circular economy
Neramballi, A., Milios, L., Sakao, T., & Matschewsky, J. (2024) · Journal of Industrial Ecology · doi:10.1111/jiec.13535 · Cited by 24
Rantala, K., & Karjaluoto, H. (2017) · Digital Transformation – From Connecting Things to Transforming Our Lives · doi:10.18690/978-961-286-043-1.33 · Cited by 8
Metadata
- Authors
- Lerch, C., & Gotsch, M.
- Venue
- Research-Technology Management
- Publisher
- Informa UK Limited
- Published
- 2015-09
- Volume
- 58
- Issue
- 5
- Pages
- 45-52
- ISSN
- 0895-6308 (ISSN-L)
- 1930-0166
- OpenAlex
- W2599231838
- Cited by
- 415
- References
- 0
- FWCI
- 42.42
- Type
- journal article
- Language
- en
- Open access
- closed
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