The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
High-Performance Human Resource Practices, Citizenship Behavior, and Organizational Performance: A Relational Perspective
Abstract
Taking a relational perspective on the employment relationship, we examined processes (mediation and moderation) linking high-performance human resource practices and productivity and turnover, two indicators of organizational performance. Multilevel analysis of data from hotels in the People's Republic of China revealed that service-oriented organizational citizenship behavior (OCB) partially mediated the relationships between high-performance human resource practices and both performance indicators. Unemployment rate moderated the service-oriented OCB–turnover relationship, and business strategy (service quality) moderated the service-oriented OCB–productivity relationship.
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Cites
Baron, R. M., & Kenny, D. A. (1986) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.51.6.1173 · Cited by 91,532
HUSELID, M. A. (1995) · Academy of Management Journal · doi:10.2307/256741 · Cited by 9,342
Understanding HRM–Firm Performance Linkages: The Role of the “Strength” of the HRM System
Bowen, D. E., & Ostroff, C. (2004) · Academy of Management Review · doi:10.5465/amr.2004.12736076 · Cited by 2,996
rwg: an assessment of within-group interrater agreement
James, L. R., Demaree, R. G., & Wolf, G. (1993) · Journal of Applied Psychology · doi:10.1037/0021-9010.78.2.306 · Cited by 2,221
Cited by
Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009) · Journal of Applied Psychology · doi:10.1037/a0013079 · Cited by 2,356
Alfes, K., Shantz, A. D., Truss, C., & Soane, E. C. (2013) · The International Journal of Human Resource Management · doi:10.1080/09585192.2012.679950 · Cited by 770
Guerci, M., Longoni, A., & Luzzini, D. (2016) · The International Journal of Human Resource Management · doi:10.1080/09585192.2015.1065431 · Cited by 589
Meek, W. R., Pacheco, D. F., & York, J. G. (2010) · Journal of Business Venturing · doi:10.1016/j.jbusvent.2009.09.007 · Cited by 558
Shen (2016) · doi:10.1177/0149206314522300 · Cited by 543
Metadata
- Authors
- Sun, L.-Y., Aryee, S., & Law, K. S.
- Venue
- Academy of Management Journal
- Publisher
- Academy of Management
- Published
- 2007-06
- Volume
- 50
- Issue
- 3
- Pages
- 558-577
- ISSN
- 0001-4273 (ISSN-L)
- 1948-0989
- OpenAlex
- W2066123124
- Cited by
- 1,478
- References
- 4
- FWCI
- 60.87
- Type
- journal article
- Language
- en
- Open access
- closed
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