The DOI matches its OpenAlex record; 7 of the 7 references it cites were found in a registry or an index.
Genres of Organizational Communication: A Structurational Approach to Studying Communication and Media
Abstract
Drawing on rhetorical theory and structuration, this article proposes genres of organizational communication as a concept useful for studying communication as embedded in social process rather than as the result of isolated rational actions. Genres (e.g. the memo, the proposal, and the meeting) are typified communicative actions characterized by similar substance and form and taken in response to recurrent situations. These genres evolve over time in reciprocal interaction between institutionalized practices and individual human actions. They are distinct from communication media, though media may play a role in genre form, and the introduction of new media may occasion genre evolution. After the genre concept is developed, the article shows how it addresses existing limitations in research on media, demonstrates its usefulness in an extended historical example, and draws implications for future research.
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Citations
Cites
Organizational Information Requirements, Media Richness and Structural Design
Daft, R. L., & Lengel, R. H. (1986) · Management Science · doi:10.1287/mnsc.32.5.554 · Cited by 9,868
The Duality of Technology: Rethinking the Concept of Technology in Organizations
Orlikowski, W. J. (1992) · Organization Science · doi:10.1287/orsc.3.3.398 · Cited by 4,957
Self-citationMiller, C. R. (1984) · Quarterly Journal of Speech · doi:10.1080/00335638409383686 · Cited by 2,907
Barley, S. R. (1986) · Administrative Science Quarterly · doi:10.2307/2392767 · Cited by 2,315
Information Technology and Organizational Change: Causal Structure in Theory and Research
Markus, M. L., & Robey, D. (1988) · Management Science · doi:10.1287/mnsc.34.5.583 · Cited by 2,108
Proceedings of the 2013 conference on Computer supported cooperative work
(2013) · doi:10.1145/2441776 · Cited by 601
Interactive Written Discourse as an Emergent Register
FERRARA, K., BRUNNER, H., & WHITTEMORE, G. (1991) · Written Communication · doi:10.1177/0741088391008001002 · Cited by 496
Cited by
The Ethnography of Infrastructure
STAR, S. L. (1999) · American Behavioral Scientist · doi:10.1177/00027649921955326 · Cited by 4,486
Theorizing Practice and Practicing Theory
Feldman, M. S., & Orlikowski, W. J. (2011) · Organization Science · doi:10.1287/orsc.1100.0612 · Cited by 1,753
Self-citationCHANNEL EXPANSION THEORY AND THE EXPERIENTIAL NATURE OF MEDIA RICHNESS PERCEPTIONS.
Carlson, J. R., & Zmud, R. W. (1999) · Academy of Management Journal · doi:10.2307/257090 · Cited by 1,270
Ma, M., & Agarwal, R. (2007) · Information Systems Research · doi:10.1287/isre.1070.0113 · Cited by 1,143
Leonardi, P. M., & Barley, S. R. (2010) · Academy of Management Annals · doi:10.5465/19416521003654160 · Cited by 733
Metadata
- Authors
- Yates, J., & Orlikowski, W. J.
- Venue
- Academy of Management Review
- Publisher
- Academy of Management
- Published
- 1992-04-01
- Volume
- 17
- Issue
- 2
- Pages
- 299-326
- ISSN
- 0363-7425 (ISSN-L)
- OpenAlex
- W2014314686
- Cited by
- 1,210
- References
- 7
- FWCI
- 37.86
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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