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Cited by 53ERP Systems Implementation and ImpactCorporate Governance and ManagementInformation Technology Governance and Strategy

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Critical Challenges in Enterprise Resource Planning (ERP) Implementation

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Menon, Sreekumar A., Muchnick, Marc, Butler, Clifford, Pizur, Tony·2019·International Journal of Business and Management
DOI 10.5539/ijbm.v14n7p54
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Abstract

This research paper explores critical challenges in Enterprise Resource Planning (ERP) implementation based on insights from an exploratory qualitative single case study in the Canadian Oil and Gas Industry. The study was conducted in a Canadian case organization using twenty interviews from members of four project role groups of senior leaders, project managers, project team members, and business users. The study further collected and reviewed project documents from the ERP implementation for triangulation. The research evoked a comprehensive list of sixty critical challenges and out of which, the top twelve challenges discussed in detail were drawn from the responses of participants from all four project role groups. The study findings indicated that critical challenges were significant during ERP implementation. This research is one of first case studies in the Canadian oil and gas industry that focuses on critical challenges in ERP implementation projects.

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Figures

Figu ure 1. ERP con ncept
Figu ure 1. ERP con nceptCC-BY · From the PDF
Figur re 2. ERP evo olution
Figur re 2. ERP evo olutionCC-BY · From the PDF
F Figure 3. SAP P module over rview: The list t of SAP funct tional module es
F Figure 3. SAP P module over rview: The list t of SAP funct tional module esCC-BY · From the PDF
F Figure 4. Critic cal challenges s in ERP imple ementation, as s answered by y the four proj ject role group ps.
F Figure 4. Critic cal challenges s in ERP imple ementation, as s answered by y the four proj ject role group ps.CC-BY · From the PDF
Figure 5 5. How signifi icant critical c challenges wer re, as answere ed by the mem mbers of the fo our project rol le groups
Figure 5 5. How signifi icant critical c challenges wer re, as answere ed by the mem mbers of the fo our project rol le groupsCC-BY · From the PDF

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Cites

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Metadata

Authors
Menon, S. A., Muchnick, M., Butler, C., & Pizur, T.
Affiliations
Capella University (US)
Corresponding author
Menon, Sreekumar A.
ORCID
Venue
International Journal of Business and Management
Publisher
Canadian Center of Science and Education
Published
2019-06-08
Volume
14
Issue
7
Pages
54
ISSN
  • 1833-3850 (ISSN-L)
  • 1833-8119
DOI
10.5539/ijbm.v14n7p54
OpenAlex
W2948199369
Cited by
53
References
1
Citations by year
2026: 3 · 2025: 6 · 2024: 8 · 2023: 6 · 2022: 11 · 2021: 10 · 2020: 7 · 2019: 2
FWCI
9.53
Type
journal article
Language
en
Open access
Licence
Locations
  • International Journal of Business and Management (publishedVersion, cc-by)
  • RePEc: Research Papers in Economics (submittedVersion, cc-by)
  • SSRN Electronic Journal (submittedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
Keywords
enterprise resource planning, ERP implementation, implementation barriers, oil and gas industry, stakeholder perspectives, project management

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