Most cited business, management and accounting papers
- Verified · note
Relational Expertise: What Machines Can't Know
Pakarinen, P., & Huising, R. (2025) · Journal of Management Studies
Management and Organizational StudiesInformation Systems Theories and Implementation
Cited by 105
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When culture meets digital platforms: value creation and stakeholders’ alignment in big data use
Pesce, D., Neirotti, P., & Paolucci, E. (2019) · Current Issues in Tourism
Digital Platforms and EconomicsDigital Innovation in Industries
Cited by 105
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An Empirical Research on Customer Satisfaction Study: A Consideration of Different Levels of Performance
Lee, Y.-C., Wang, Y.-C., Lu, S.-C., Hsieh, Y.-F., Chien, C.-H., Tsai, S.-B., & Dong, W. (2016) · SpringerPlus
Customer Service Quality and LoyaltyConsumer Behavior and Marketing Influence
Cited by 105
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New Perspectives for Generating Smart PSS Solutions – Life Cycle, Methodologies and Transformation
Kuhlenkötter, B., Wilkens, U., Bender, B., Abramovici, M., Süße, T., Göbel, J., Herzog, M., Hypki, A., & Lenkenhoff, K. (2017) · Procedia CIRP
Service and Product InnovationDigital Transformation in Industry
Cited by 105
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Service quality and customer satisfaction in selected banks in Rwanda
Felix, R. (2017) · Journal of Business & Financial Affairs
Customer Service Quality and LoyaltyBanking Sector Performance and Management
Cited by 105
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Different Impacts of Advertising Appeals on Advertising Attitude for High and Low Involvement Products
Akbari, M. (2015) · Global Business Review
Marketing and Advertising StrategiesConsumer Behavior and Marketing Influence
Cited by 105
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New Product Innovation in Established Companies: Associations with Industry and Strategy Variables
Zahra, S. A. (1994) · Entrepreneurship Theory and Practice
Innovation and Knowledge ManagementFirm Innovation and Growth
Cited by 105
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Timely hypocrisy? Hypocrisy temporalities in CSR communication
Christensen, L. T., Morsing, M., & Thyssen, O. (2020) · Journal of Business Research
Corporate Social Responsibility ReportingCorporate Social Responsibility and Sustainability
Cited by 105
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The influence of green marketing on consumer purchase behavior
P. Govender, J., & L. Govender, T. (2016) · Environmental Economics
Environmental Sustainability in BusinessSustainable Supply Chain Management
Cited by 104
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SMEs and open innovation: Challenges and costs of engagement
Costa, A., Crupi, A., De Marco, C. E., & Di Minin, A. (2023) · Technological Forecasting and Social Change
Innovation and Knowledge ManagementBusiness Strategy and Innovation
Cited by 104
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Millennial social media users' intention to travel: the moderating role of social media influencer following behavior
Han, J., & Chen, H. (2022) · International Hospitality Review
Digital Marketing and Social MediaDiverse Aspects of Tourism Research
Cited by 104
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Exploring the impact of workload, organizational support, and work engagement on teachers' psychological wellbeing: a structural equation modeling approach
Wang, Y. (2024) · Frontiers in Psychology
Job Satisfaction and Organizational BehaviorOccupational Health and Burnout
Cited by 104
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The effects of perceived luxury value on customer engagement and purchase intention in live streaming shopping
Yu, F., & Zheng, R. (2022) · Asia Pacific Journal of Marketing and Logistics
Consumer Behavior in Brand Consumption and IdentificationConsumer Retail Behavior Studies
Cited by 104
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Procurement performance measurement system in the health care industry
Kumar, A., Ozdamar, L., & Peng Ng, C. (2005) · International Journal of Health Care Quality Assurance
Quality and Supply ManagementAccounting and Organizational Management
Cited by 104
- Verified · note
La innovación como proceso y su gestión en la organización: una aplicación para el sector gráfico colombiano
Robayo Acuña, P. V. (2016) · Suma de Negocios
Innovation and Knowledge ManagementOrganizational Management and Innovation
Cited by 104
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The impact of digital transformation on corporate financialization: The mediating effect of green technology innovation
Sui, B., & Yao, L. (2023) · Innovation and Green Development
Digital Economy and TransformationDigital Transformation in Financial Services
Cited by 104
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Enterprise Resource Planning (ERP) System Implementation: A Case for User Participation
Matende, S., & Ogao, P. (2013) · Procedia Technology
ERP Systems Implementation and ImpactInformation Systems Theories and Implementation
Cited by 104
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The relationship between benefits of ERP systems implementation and its impacts on firm performance of SCM
Yang, C., & Su, Y. (2009) · Journal of Enterprise Information Management
ERP Systems Implementation and ImpactQuality and Supply Management
Cited by 104
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Meeting its Waterloo? Recycling in entrepreneurial ecosystems after anchor firm collapse
Spigel, B., & Vinodrai, T. (2021) · Entrepreneurship & Regional Development
Entrepreneurship Studies and InfluencesPrivate Equity and Venture Capital
Cited by 104
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Trust‐in‐supervisor and helping coworkers: moderating effect of perceived politics
Poon, J. M. L. (2006) · Journal of Managerial Psychology
Job Satisfaction and Organizational BehaviorEmployee Performance and Management
Cited by 104
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AI recommendation service acceptance: Assessing the effects of perceived empathy and need for cognition
Yoon, N., & Lee, H.-K. (2021) · Journal of Theoretical and Applied Electronic Commerce Research
AI in Service InteractionsTechnology Adoption and User Behaviour
Cited by 104
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Integrating Communities into Tourism Planning Through Social Innovation
Malek, A., & Costa, C. (2015) · Tourism Planning & Development
Community-based Tourism Development and SustainabilityDiverse Aspects of Tourism Research
Cited by 104
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Fintech and Financial Health in Vietnam during the COVID-19 Pandemic: In-Depth Descriptive Analysis
Nathan, R. J., Setiawan, B., & Quynh, M. N. (2022) · Journal of Risk and Financial Management
FinTech, Crowdfunding, Digital FinanceTechnology Adoption and User Behaviour
Cited by 103
- Verified
The influence of emotions on customer's cognitive evaluations and satisfaction in a service failure and recovery context
Varela-Neira, C., Vázquez-Casielles, R., & Iglesias-Argüelles, V. (2008) · The Service Industries Journal
Customer Service Quality and LoyaltyEmotional Labor in Professions
Cited by 103
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