Check business, management and accounting papers: citations, claims and retractions

Silence is not Golden: Motivating Employee Voice through Inclusive Leadership

Jolly, P. M., & Lee, L. (2021) · Journal of Hospitality & Tourism Research

Job Satisfaction and Organizational BehaviorLabor Movements and Unions

Cited by 102

Enterprise Resource Planning (ERP): A Review Literature Report

Addo-Tenkorang, R., & Helo, P. (2011) · Unpublished

ERP Systems Implementation and ImpactCorporate Governance and Management

Cited by 102

Economic Fundamentals of the Use of Robots, Artificial Intelligence, and Service Automation in Travel, Tourism, and Hospitality

Ivanov, S., & Webster, C. (2019) · Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality

AI in Service InteractionsHospitality and Tourism Education

Cited by 102

Standardisation versus Adaptation: Geographical Pressures to Deviate from Franchise Formats

Cox, J., & Mason, C. (2007) · The Service Industries Journal

Franchising Strategies and PerformanceEntrepreneurship Studies and Influences

Cited by 102

A System Development Methodology for ERP Systems

Ahituv, N., Neumann, S., & Zviran, M. (2002) · Journal of Computer Information Systems

ERP Systems Implementation and ImpactCorporate Governance and Management

Cited by 102

Revitalizing social dialogue in the workplace: The impact of a cooperative industrial relations climate and sustainable HR practices on reducing employee harm

De Prins, P., Stuer, D., & Gielens, T. (2020) · The International Journal of Human Resource Management

Labor Movements and UnionsLegal and Labor Studies

Cited by 102

Informal boundary-spanning communication in the innovation process: an empirical study

Conway, S. (1995) · Technology Analysis & Strategic Management

Innovation and Knowledge ManagementEntrepreneurship Studies and Influences

Cited by 102

Change leaders and change managers: Different or complementary?

Caldwell, R. (2003) · Leadership & Organization Development Journal

Organizational Change and LeadershipOrganizational Management and Change

Cited by 102

Strategic Information Transmission in Peer-to-Peer Lending Markets

Caldieraro, F., Zhang, J. Z., Cunha, M., & Shulman, J. D. (2018) · Journal of Marketing

FinTech, Crowdfunding, Digital FinanceSharing Economy and Platforms

Cited by 101

Opportunism and Honest Incompetence—Seeking Explanations for Noncompliance in Public Procurement

Kauppi, K., & van Raaij, E. M. (2015) · Journal of Public Administration Research and Theory

Public Procurement and PolicyPublic Policy and Administration Research

Cited by 101

Communicating actionable sustainability information to consumers: The Shades of Green instrument for fashion

Turunen, L. L. M., & Halme, M. (2021) · Journal of Cleaner Production

Environmental Sustainability in BusinessSustainable Supply Chain Management

Cited by 101

The Effective Design of Work Under Total Quality Management

Victor, B., Boynton, A., & Stephens-Jahng, T. (2000) · Organization Science

Quality and Supply ManagementManagement Systems and Quality Improvement

Cited by 101

Do parasocial interactions and vicarious experiences in the beauty YouTube channels promote consumer purchase intention?

Lee, M., & Lee, H. (2022) · International Journal of Consumer Studies

Digital Marketing and Social MediaConsumer Perception and Purchasing Behavior

Cited by 101

The Relationship between Psychological Climate and Salesperson‐Sales Manager Trust in Sales Organizations

Strutton, D., Pelton, L. E., & Lumpkin, J. R. (1993) · Journal of Personal Selling & Sales Management

Job Satisfaction and Organizational BehaviorEmployee Performance and Management

Cited by 101

Managing the image of your bank: the glue that binds

Worcester, R. M. (1997) · International Journal of Bank Marketing

Corporate Identity and ReputationBanking Sector Performance and Management

Cited by 101

Retaining talent in knowledge-intensive services: enhancing employee engagement through human resource, knowledge and change management

Kossyva, D., Theriou, G., Aggelidis, V., & Sarigiannidis, L. (2024) · Journal of Knowledge Management

Human Resource and Talent ManagementJob Satisfaction and Organizational Behavior

Cited by 101

Twenty-seven years of service research: a literature review and research agenda

Furrer, O., Yu Kerguignas, J., Delcourt, C., & Gremler, D. D. (2020) · Journal of Services Marketing

Service and Product InnovationCustomer Service Quality and Loyalty

Cited by 101

Understanding customer loyalty in banking industry: A systematic review and meta analysis

Kim, L., Jindabot, T., & Yeo, S. F. (2024) · Heliyon

Customer Service Quality and LoyaltyConsumer Behavior and Marketing Influence

Cited by 101

Organizational strategic planning, implementation and evaluation with analysis of challenges and benefits for profit and nonprofit organizations

Kabeyi, M. J. B. (2019) · International Journal of Applied Research

Strategic Planning and AnalysisOrganizational Strategy and Culture

Cited by 101

“In Case of Fire, Please Use the Elevator”: Simulation Technology and Organization in Fire Engineering

Dodgson, M., Gann, D. M., & Salter, A. (2007) · Organization Science

Information Systems Theories and ImplementationManagement and Organizational Studies

Cited by 101

Lean implementation in Indian process industries – some empirical evidence

Panwar, A., Jain, R., & Rathore, A. P. S. (2015) · Journal of Manufacturing Technology Management

Quality and Supply ManagementManagement and Optimization Techniques

Cited by 101

Digital Transformation Journey Guidance: A Holistic Digital Maturity Model Based on a Systematic Literature Review

Aras, A., & Büyüközkan, G. (2023) · Systems

Information Technology Governance and StrategyDigital Innovation in Industries

Cited by 101

Developments in the Criterion–related Validation of Selection Procedures: A Critical Review and Recommendations for Practice

VAN IDDEKINGE, C. H., & PLOYHART, R. E. (2008) · Personnel Psychology

Employer Branding and e-HRMPsychometric Methodologies and Testing

Cited by 101

Global Franchising and Development in Emerging and Transitioning Markets

Alon, I. (2004) · Journal of Macromarketing

Franchising Strategies and PerformanceInternational Business and FDI

Cited by 101