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Audit and feedback: effects on professional practice and health care outcomes
Abstract
BACKGROUND: Audit and feedback continues to be widely used as a strategy to improve professional practice. It appears logical that healthcare professionals would be prompted to modify their practice if given feedback that their clinical practice was inconsistent with that of their peers or accepted guidelines. Yet, audit and feedback has not consistently been found to be effective. OBJECTIVES: To assess the effects of audit and feedback on the practice of healthcare professionals and patient outcomes. SEARCH STRATEGY: We searched the Cochrane Effective Practice and Organisation of Care Group's register and pending file up to January 2004. SELECTION CRITERIA: Randomised trials of audit and feedback (defined as any summary of clinical performance over a specified period of time) that reported objectively measured professional practice in a healthcare setting or healthcare outcomes. DATA COLLECTION AND ANALYSIS: Two reviewers independently extracted data and assessed study quality. Quantitative (meta-regression), visual and qualitative analyses were undertaken. For each comparison we calculated the risk difference (RD) and risk ratio (RR), adjusted for baseline compliance when possible, for dichotomous outcomes and the percentage and the percent change relative to the control group average after the intervention, adjusted for baseline performance when possible, for continuous outcomes. We investigated the following factors as possible explanations for the variation in the effectiveness of interventions across comparisons: the type of intervention (audit and feedback alone, audit and feedback with educational meetings, or multifaceted interventions that included audit and feedback), the intensity of the audit and feedback, the complexity of the targeted behaviour, the seriousness of the outcome, baseline compliance and study quality. MAIN RESULTS: Thirty new studies were added to this update, and a total of 118 studies are included. In the primary analysis 88 comparisons from 72 studies were included that compared any intervention in which audit and feedback is a component compared to no intervention. For dichotomous outcomes the adjusted risk difference of compliance with desired practice varied from - 0.16 (a 16 % absolute decrease in compliance) to 0.70 (a 70% increase in compliance) (median = 0.05, inter-quartile range = 0.03 to 0.11) and the adjusted risk ratio varied from 0.71 to 18.3 (median = 1.08, inter-quartile range = 0.99 to 1.30). For continuous outcomes the adjusted percent change relative to control varied from -0.10 (a 10 % absolute decrease in compliance) to 0.68 (a 68% increase in compliance) (median = 0.16, inter-quartile range = 0.05 to 0.37). Low baseline compliance with recommended practice and higher intensity of audit and feedback were associated with larger adjusted risk ratios (greater effectiveness) across studies. AUTHORS' CONCLUSIONS: Audit and feedback can be effective in improving professional practice. When it is effective, the effects are generally small to moderate. The relative effectiveness of audit and feedback is likely to be greater when baseline adherence to recommended practice is low and when feedback is delivered more intensively.
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“i Individualized coaching or audit and feedback interventions [64,65], used iteratively and over a period of time, may be well-suited for this purpose, but larger culture change interventions are also crucial.”
BackgroundThe impact of the Coronial Communiqué on changing patient safety: a subscriber survey
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What do we know about patient satisfaction with the Regular GP Scheme?
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“Knowledge of patient satisfaction is scant, and the association between user experience and quality of the GP service, and patient record data, is not used to any significant degree for quality improvement (2).”
BackgroundCarrots, Sticks and Sermons: Is Feedback the Answer to Changing Clinicians' Behavior?
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“The available evidence emphasises pairing surveillance of antimicrobials with effective audit and feedback mechanisms for frontline workers so that they can modify their behaviour in light of the quantitative data from audit and feedback to improve outcomes [16].”
A MIXED-METHODS STUDY ON THE ROLE OF FEEDBACK IN AN INTERPROFESSIONAL HEALTHCARE TEAM
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“Arteriopatı́a periférica, n (%) 7 (1,7) 7 (1,7) 0,58 HVI, n (%) 46 (13,1) 47 (13,4) 0,5 Fibrilación auricular, n (%) 12 (3,3) 18 (5) 0,17 Hipercolesterolemia, n (%) 96 (22,9) 106 (24,7) 0,67 Diabetes mellitus, n (%) 85 (20,3) 89 (20,7) 0,47 Obesidad (IMC430), n (%) 147 (38) 144 (35,3) 0,51 Tabaco, n (%) 33 (8,5) 35 (8…”
NICE guidance and mental health: Supporting change
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“Audit-feedback, a process in which clinician behaviors are measured and data is communicated back to them [14], may be effective in improving communication [15] as it increases clinicians’ awareness of patients’ care experiences.”
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Effect of directorial intervention on web‐based student feedback
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Designing a clinical audit tool to measure processes of pregnancy care
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“15 Health records are often incomplete or illegible – itself an audit-able behavior.”
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End of life care in Wales: evaluation of a care pathway-based implementation strategy
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An observational study of timing versus appropriateness of acute plastic surgery referrals in the UK
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Quality Improvement of Primary Care Provider Communication on Hospital Discharge
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Transforming Primary Care in Ireland: Information, Incentives, and Provider CapabilitiesPreprint
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Formal educational interventions
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Interventions to encourage uptake of cancer screening for people with severe mental illness
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Metadata
- Authors
- Jamtvedt, G., Young, J. M., Kristoffersen, D. T., O'Brien, M. A., & Oxman, A. D.
- Affiliations
- Nasjonalt Kunnskapssenter for Helsetjenesten (NO)
- Venue
- Cochrane Database of Systematic Reviews
- Publisher
- John Wiley & Sons, Ltd
- Published
- 2006-04-19
- Issue
- 2
- Pages
- CD000259-CD000259
- ISSN
- 1361-6137 (ISSN-L)
- OpenAlex
- W4245034287
- Cited by
- 912
- References
- 207
- Citations by year
- 2026: 4 · 2025: 8 · 2024: 10 · 2023: 23 · 2022: 13 · 2021: 27 · 2020: 23 · 2019: 18 · 2018: 31 · 2017: 42 · 2016: 38 · 2015: 55 · 2014: 45 · 2013: 133 · 2012: 82
- Type
- reference entry
- Language
- en
- Update notices
- new_version (2012-06-13)
- Open access
- closed
- Locations
- Cochrane Database of Systematic Reviews (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Health Professions › General Health Professions › Health Policy Implementation Science
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Clinical practice guidelines implementation
- Health Sciences › Health Professions › General Health Professions › Health Sciences Research and Education
- Keywords
- audit and feedback, professional practice change, guideline adherence, health care outcomes, multicomponent intervention, educational meetings, intervention intensity, behavior change, quality improvement, patient outcomes, healthcare workers, meta-regression, study quality, risk difference, relative risk, continuous outcomes, binary outcomes
- MeSH terms
- Education, Medical, Continuing, Health Personnel, Health Services Research, Humans, Medical Audit, Practice Patterns, Physicians', Professional Practice, Outcome Assessment, Health Care, Feedback, Psychological
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