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Audit and feedback: effects on professional practice and health care outcomes
Abstract
BACKGROUND: Audit and feedback continues to be widely used as a strategy to improve professional practice. It appears logical that healthcare professionals would be prompted to modify their practice if given feedback that their clinical practice was inconsistent with that of their peers or accepted guidelines. Yet, audit and feedback has not consistently been found to be effective. OBJECTIVES: To assess the effects of audit and feedback on the practice of healthcare professionals and patient outcomes. SEARCH STRATEGY: We searched the Cochrane Effective Practice and Organisation of Care Group's register and pending file up to January 2004. SELECTION CRITERIA: Randomised trials of audit and feedback (defined as any summary of clinical performance over a specified period of time) that reported objectively measured professional practice in a healthcare setting or healthcare outcomes. DATA COLLECTION AND ANALYSIS: Two reviewers independently extracted data and assessed study quality. Quantitative (meta-regression), visual and qualitative analyses were undertaken. For each comparison we calculated the risk difference (RD) and risk ratio (RR), adjusted for baseline compliance when possible, for dichotomous outcomes and the percentage and the percent change relative to the control group average after the intervention, adjusted for baseline performance when possible, for continuous outcomes. We investigated the following factors as possible explanations for the variation in the effectiveness of interventions across comparisons: the type of intervention (audit and feedback alone, audit and feedback with educational meetings, or multifaceted interventions that included audit and feedback), the intensity of the audit and feedback, the complexity of the targeted behaviour, the seriousness of the outcome, baseline compliance and study quality. MAIN RESULTS: Thirty new studies were added to this update, and a total of 118 studies are included. In the primary analysis 88 comparisons from 72 studies were included that compared any intervention in which audit and feedback is a component compared to no intervention. For dichotomous outcomes the adjusted risk difference of compliance with desired practice varied from - 0.16 (a 16 % absolute decrease in compliance) to 0.70 (a 70% increase in compliance) (median = 0.05, inter-quartile range = 0.03 to 0.11) and the adjusted risk ratio varied from 0.71 to 18.3 (median = 1.08, inter-quartile range = 0.99 to 1.30). For continuous outcomes the adjusted percent change relative to control varied from -0.10 (a 10 % absolute decrease in compliance) to 0.68 (a 68% increase in compliance) (median = 0.16, inter-quartile range = 0.05 to 0.37). Low baseline compliance with recommended practice and higher intensity of audit and feedback were associated with larger adjusted risk ratios (greater effectiveness) across studies. AUTHORS' CONCLUSIONS: Audit and feedback can be effective in improving professional practice. When it is effective, the effects are generally small to moderate. The relative effectiveness of audit and feedback is likely to be greater when baseline adherence to recommended practice is low and when feedback is delivered more intensively.
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Fahrni, M. L., Singh, S., Franklin, B. D., Bottle, A., & Majeed, A. (2011) · Age and Ageing · doi:10.1093/ageing/afq161 · Cited by 156
Murthy, L., Shepperd, S., Clarke, M. J., Garner, S. E., Lavis, J. N., Perrier, L., Roberts, N. W., & Straus, S. E. (2012) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd009401.pub2 · Cited by 155
van de Ridder, J. M. M., McGaghie, W. C., Stokking, K. M., & ten Cate, O. T. J. (2015) · Medical Education · doi:10.1111/medu.12744 · Cited by 154
What are the most effective strategies for improving quality and safety of health care?
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Foy, R., Ovretveit, J., Shekelle, P. G., Pronovost, P. J., Taylor, S. L., Dy, S., Hempel, S., McDonald, K. M., Rubenstein, L. V., & Wachter, R. M. (2011) · BMJ Quality & Safety · doi:10.1136/bmjqs.2010.047993 · Cited by 148
“For example, audit and feedback are variably effective in changing provider behaviour and clinical outcomes.(6) Their effectiveness may vary according to features”
Backgroundvan der Wees, P. J., Jamtvedt, G., Rebbeck, T. J., de Bie, R. A., Dekker, J., & Hendriks, E. (2008) · Australian Journal of Physiotherapy · doi:10.1016/s0004-9514(08)70002-3 · Cited by 145
Self-citationAdvancing the Responsible Use of Medicines: Applying Levers for ChangePreprint
Aitken, M. L., & Gorokhovich, L. (2013) · SSRN Electronic Journal · doi:10.2139/ssrn.2222541 · Cited by 165
McLeod, R. S., Aarts, M.-A. W., Chung, F. F., Eskicioglu, C., Forbes, S. S., Conn, L. G., McCluskey, S. A., McKenzie, M., Morningstar, B., Nadler, A., et al. (2015) · Annals of Surgery · doi:10.1097/sla.0000000000001067 · Cited by 139
Sabatino, S. A., Habarta, N., Baron, R. C., Coates, R. J., Rimer, B. K., Kerner, J. F., Coughlin, S. S., Kalra, G. P., & Chattopadhyay, S. K. (2008) · American Journal of Preventive Medicine · doi:10.1016/j.amepre.2008.04.008 · Cited by 137
Papadakis, S., McDonald, P., Mullen, K., Reid, R. D., Skulsky, K., & Pipe, A. (2010) · Preventive Medicine · doi:10.1016/j.ypmed.2010.06.007 · Cited by 135
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“A preintervention audit of the control group would have initiated a learning effect within the teams that potentially could have biased the results.(50) Fourth, although our intervention with its 3 building blocks was fully standardized, some variation was present in the actual inclusion of the KIs in the CPs.”
ResultChopra, M., Sharkey, A., Dalmiya, N., Anthony, D., & BINKIN, N. J. (2012) · The Lancet · doi:10.1016/s0140-6736(12)61423-8 · Cited by 128
Building theories of knowledge translation interventions: Use the entire menu of constructs
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Infection risks associated with peripheral vascular catheters
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“There is unequivocal evidence that performance feedback contributes to improved professional practices and better healthcare outcomes (Frampton et al., 2014; Jamtvedt et al., 2006).”
BackgroundFlodgren, G., Pomey, M., Taber, S., & Eccles, M. (2011) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd008992.pub2 · Cited by 125
Clinical performance comparators in audit and feedback: a review of theory and evidence
Gude, W. T., Brown, B. C., van der Veer, S. N., Colquhoun, H. L., Ivers, N. M., Brehaut, J., Landis‐Lewis, Z., Armitage, C. J., de Keizer, N. F., & Peek, N. B. (2019) · Implementation Science · doi:10.1186/s13012-019-0887-1 · Cited by 132
“[92] (118 trials), Hysong [93] found no effect of adding benchmarks to A&F, regardless of whether or not identities of peers were known to recipients.”
Factors Influencing Prescribing Decisions of Physicians: A Review
Davari, M., Khorasani, E., & Tigabu, B. M. (1970) · Ethiopian Journal of Health Sciences · doi:10.4314/ejhs.v28i6.15 · Cited by 124
“Furthermore, feedback on the prescribing behavior based on agreed and reflected criteria improves the prescribing behavior more than mere distribution of guidelines (32,59,60).”
BackgroundCritical incident audit and feedback to improve perinatal and maternal mortality and morbidity
Pattinson, R., Say, L., Makin, J. D., & Bastos, M. H. (2005) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd002961.pub2 · Cited by 124
Making It Happen: Training health-care providers in emergency obstetric and newborn care
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From Tasks To Processes: The Case For Changing Health Information Technology To Improve Health Care
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Clyne, B., Smith, S. M., Hughes, C. M., Boland, F., Bradley, M. C., Cooper, J. A., Fahey, T. P., & on behalf of the OPTI-SCRIPT study team (2015) · The Annals of Family Medicine · doi:10.1370/afm.1838 · Cited by 118
“21,22,23 In anticipation of this, anonymised data from the Primary Care Reimbursement Service (PCRS) pharmacy claims database of dispensed medications (national prescribing database of GP and pharmacy claims) 24 PIP was assessed using 28 criteria included in this study, 16 (six of the PIP criteria…”
MethodCan we improve adenoma detection rates? A systematic review of intervention studies
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“This may reflect poorer baseline adherence to desired prescribing practices or poorer health infrastructure in developing than developed countries (Jamtvedt et al. 2006).”
BackgroundPediatrician Perceptions of an Outpatient Antimicrobial Stewardship Intervention
Szymczak, J. E., Feemster, K. A., Zaoutis, T. E., & Gerber, J. S. (2014) · Infection Control and Hospital Epidemiology · doi:10.1086/677826 · Cited by 117
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Does Faculty Development Enhance Teaching Effectiveness?
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Impact of organisation and management factors on infection control in hospitals: a scoping review
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Patterns of research utilization on patient care units
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“…a feedback mechanism, where data is fed back to a unit's providers in the form of some kind of report, is one of the most commonly applied evaluation mechanisms used in healthcare to implement the adoption of research-based practices, and has been shown to have modest effects with physicians [56].”
What is quality in maternal and neonatal health care?
Raven, J., Tolhurst, R., Tang, S., & van den Broek, N. R. (2011) · Midwifery · doi:10.1016/j.midw.2011.09.003 · Cited by 114
An International prevalence measurement of care problems: study protocol
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Heterogeneity of Treatment Effects: Implications for Guidelines, Payment, and Quality Assessment
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Carbapenem-ResistantEnterobacteriaceae: A Strategic Roadmap for Infection Control
Friedman, N. D., Carmeli, Y., Walton, A. L., & Schwaber, M. J. (2017) · Infection Control and Hospital Epidemiology · doi:10.1017/ice.2017.42 · Cited by 101
“Verbal and written feedback, ideally including explicit targets and action plans, are valuable.(147) Local antibiotic treatment guidelines should include recommendations for treatment of proven and suspected infections caused by CRE.”
BackgroundPhysician awareness of diagnostic and nondrug therapeutic costs: A systematic review
Allan, G. M., & Lexchin, J. (2008) · International Journal of Technology Assessment in Health Care · doi:10.1017/s0266462308080227 · Cited by 101
Giving Feedback on Clinical Skills: Are We Starving Our Young?
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External inspection of compliance with standards for improved healthcare outcomes
Flodgren, G., Gonçalves, D. C., & Pomey, M. (2016) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd008992.pub3 · Cited by 100
Metadata
- Authors
- Jamtvedt, G., Young, J. M., Kristoffersen, D. T., O'Brien, M. A., & Oxman, A. D.
- Affiliations
- Nasjonalt Kunnskapssenter for Helsetjenesten (NO)
- Venue
- Cochrane Database of Systematic Reviews
- Publisher
- John Wiley & Sons, Ltd
- Published
- 2006-04-19
- Issue
- 2
- Pages
- CD000259-CD000259
- ISSN
- 1361-6137 (ISSN-L)
- OpenAlex
- W4245034287
- Cited by
- 912
- References
- 207
- Citations by year
- 2026: 4 · 2025: 8 · 2024: 10 · 2023: 23 · 2022: 13 · 2021: 27 · 2020: 23 · 2019: 18 · 2018: 31 · 2017: 42 · 2016: 38 · 2015: 55 · 2014: 45 · 2013: 133 · 2012: 82
- Type
- reference entry
- Language
- en
- Update notices
- new_version (2012-06-13)
- Open access
- closed
- Locations
- Cochrane Database of Systematic Reviews (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Health Professions › General Health Professions › Health Policy Implementation Science
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Clinical practice guidelines implementation
- Health Sciences › Health Professions › General Health Professions › Health Sciences Research and Education
- Keywords
- audit and feedback, professional practice change, guideline adherence, health care outcomes, multicomponent intervention, educational meetings, intervention intensity, behavior change, quality improvement, patient outcomes, healthcare workers, meta-regression, study quality, risk difference, relative risk, continuous outcomes, binary outcomes
- MeSH terms
- Education, Medical, Continuing, Health Personnel, Health Services Research, Humans, Medical Audit, Practice Patterns, Physicians', Professional Practice, Outcome Assessment, Health Care, Feedback, Psychological
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