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An overview of reviews evaluating the effectiveness of financial incentives in changing healthcare professional behaviours and patient outcomes
Open accessAbstract
BACKGROUND: There is considerable interest in the effectiveness of financial incentives in the delivery of health care. Incentives may be used in an attempt to increase the use of evidence-based treatments among healthcare professionals or to stimulate health professionals to change their clinical behaviour with respect to preventive, diagnostic and treatment decisions, or both. Financial incentives are an extrinsic source of motivation and exist when an individual can expect a monetary transfer which is made conditional on acting in a particular way. Since there are numerous reviews performed within the healthcare area describing the effects of various types of financial incentives, it is important to summarise the effectiveness of these in an overview to discern which are most effective in changing health professionals' behaviour and patient outcomes. OBJECTIVES: To conduct an overview of systematic reviews that evaluates the impact of financial incentives on healthcare professional behaviour and patient outcomes. METHODS: We searched the Cochrane Database of Systematic Reviews (CDSR) (The Cochrane Library); Database of Abstracts of Reviews of Effectiveness (DARE); TRIP; MEDLINE; EMBASE; Science Citation Index; Social Science Citation Index; NHS EED; HEED; EconLit; and Program in Policy Decision-Making (PPd) (from their inception dates up to January 2010). We searched the reference lists of all included reviews and carried out a citation search of those papers which cited studies included in the review. We included both Cochrane and non-Cochrane reviews of randomised controlled trials (RCTs), controlled clinical trials (CCTs), interrupted time series (ITSs) and controlled before and after studies (CBAs) that evaluated the effects of financial incentives on professional practice and patient outcomes, and that reported numerical results of the included individual studies. Two review authors independently extracted data and assessed the methodological quality of each review according to the AMSTAR criteria. We included systematic reviews of studies evaluating the effectiveness of any type of financial incentive. We grouped financial incentives into five groups: payment for working for a specified time period; payment for each service, episode or visit; payment for providing care for a patient or specific population; payment for providing a pre-specified level or providing a change in activity or quality of care; and mixed or other systems. We summarised data using vote counting. MAIN RESULTS: We identified four reviews reporting on 32 studies. Two reviews scored 7 on the AMSTAR criteria (moderate, score 5 to 7, quality) and two scored 9 (high, score 8 to 11, quality). The reported quality of the included studies was, by a variety of methods, low to moderate. Payment for working for a specified time period was generally ineffective, improving 3/11 outcomes from one study reported in one review. Payment for each service, episode or visit was generally effective, improving 7/10 outcomes from five studies reported in three reviews; payment for providing care for a patient or specific population was generally effective, improving 48/69 outcomes from 13 studies reported in two reviews; payment for providing a pre-specified level or providing a change in activity or quality of care was generally effective, improving 17/20 reported outcomes from 10 studies reported in two reviews; and mixed and other systems were of mixed effectiveness, improving 20/31 reported outcomes from seven studies reported in three reviews. When looking at the effect of financial incentives overall across categories of outcomes, they were of mixed effectiveness on consultation or visit rates (improving 10/17 outcomes from three studies in two reviews); generally effective in improving processes of care (improving 41/57 outcomes from 19 studies in three reviews); generally effective in improving referrals and admissions (improving 11/16 outcomes from 11 studies in four reviews); generally ineffective in improving compliance with guidelines outcomes (improving 5/17 outcomes from five studies in two reviews); and generally effective in improving prescribing costs outcomes (improving 28/34 outcomes from 10 studies in one review). AUTHORS' CONCLUSIONS: Financial incentives may be effective in changing healthcare professional practice. The evidence has serious methodological limitations and is also very limited in its completeness and generalisability. We found no evidence from reviews that examined the effect of financial incentives on patient outcomes.
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“Costly pay-for-performance interventions appear to influence short-term GP behaviour change, but not long-term, and do not appear to translate to improved patient outcomes [63,64].”
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Belogianni, K., & Baldwin, C. (2019) · Advances in Nutrition · doi:10.1093/advances/nmz027 · Cited by 53
“A similar decision rule has been used in other overviews (19).”
MethodPayment methods for healthcare providers working in outpatient healthcare settings
Jia, L., Meng, Q., Scott, A., Yuan, B., & Zhang, L. (2021) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd011865.pub2 · Cited by 49
Self-citationStacey, F. G., Finch, M., Wolfenden, L., Grady, A., Jessop, K., Wedesweiler, T., Bartlem, K. M., Jones, J. Z., Sutherland, R., Vandevijvere, S., et al. (2017) · Current Nutrition Reports · doi:10.1007/s13668-017-0212-z · Cited by 49
Healthcare financing systems for increasing the use of tobacco dependence treatment
Reda, A. A., Kotz, D., Evers, S., & van Schayck, O. C. P. (2012) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd004305.pub4 · Cited by 48
Enhancing primary care and preventive services through Interprofessional practice and education
Fowler, T., Garr, D. R., Mager, N. A. D., & Stanley, J. M. (2020) · Israel Journal of Health Policy Research · doi:10.1186/s13584-020-00371-8 · Cited by 47
Campbell, L., Novak, I., McIntyre, S. J., & Lord, S. J. (2013) · Implementation Science · doi:10.1186/1748-5908-8-132 · Cited by 47
“Our chosen measurement instrument (GAS) was sensitive to change [56,57] and appeared accurate as self- and peer-”
MethodWittich, L., Tsatsaronis, C., Kuklinski, D., Schöner, L., Steinbeck, V., Busse, R., & Rombey, T. (2024) · Value in Health · doi:10.1016/j.jval.2024.05.013 · Cited by 44
McNulty, C. A. M., Hogan, A. H., Ricketts, E. J., WALLACE, L. M., Oliver, I., Campbell, R. M., Kalwij, S., O'Connell, E. E., & Charlett, A. (2013) · Sexually Transmitted Infections · doi:10.1136/sextrans-2013-051029 · Cited by 44
Li, J. (2018) · Journal of Health Economics · doi:10.1016/j.jhealeco.2018.09.005 · Cited by 44
Evaluation of a Peer-to-Peer Data Transparency Intervention for Mohs Micrographic Surgery Overuse
Albertini, J. G., Wang, P., Fahim, C., Hutfless, S. M., Stasko, T., Vidimos, A. T., Leshin, B., Billingsley, E. M., Coldiron, B. M., Bennett, R. G., et al. (2019) · JAMA Dermatology · doi:10.1001/jamadermatol.2019.1259 · Cited by 44
Doran, T., Kontopantelis, E., Fullwood, C., Lester, H. E., Valderas, J. M., & Campbell, S. (2012) · BMJ · doi:10.1136/bmj.e2405 · Cited by 43
Integrated community case management of childhood illness in low- and middle-income countries
Oliphant, N. P., Manda, S., Daniels, K., Odendaal, W., Besada, D., Kinney, M. V., Johansson, E. W., & Doherty, T. (2021) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd012882.pub2 · Cited by 45
Zaresani, A., & Scott, A. (2021) · BMC Health Services Research · doi:10.1186/s12913-021-06118-8 · Cited by 43
Self-citationThe effect of different methods of remuneration on the behaviour of primary care dentists
Brocklehurst, P. R., Tickle, M., Birch, S., Glenny, A., Mertz, E., & Grytten, J. I. (2012) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd009853 · Cited by 43
Overview of systematic reviews - a new type of study. Part II
Silva, V., Grande, A. J., de Carvalho, A. P. V., Martimbianco, A. L. C., & Riera, R. (2014) · Sao Paulo Medical Journal · doi:10.1590/1516-3180.2013.8150015 · Cited by 42
“…regarding methodological quality for the following reasons: they did not record the protocol 36 or, if it was cited, did not make it available; 38 they only included searches in the Cochrane Database of Systematic Reviews (CDSR); 26,35-37,39, 43, 44, 46 Through the outcome of implications for…”
BackgroundMethodPerformance-based incentives and community health workers’ outputs, a systematic review
Gadsden, T., Mabunda, S. A., Palagyi, A., Maharani, A., Sujarwoto, S., Baddeley, M. C., & Jan, S. (2021) · Bulletin of the World Health Organization · doi:10.2471/blt.20.285218 · Cited by 42
Using Performance Incentives to Improve Medical Care Productivity and Health Outcomes
Gertler, P., & Vermeersch, C. M. J. (2013) · National Bureau of Economic Research · doi:10.3386/w19046 · Cited by 42
Impact of payment model on the behaviour of specialist physicians: A systematic review
Quinn, A. E., Trachtenberg, A. J., McBrien, K., Ogundeji, Y. K., Souri, S., Manns, L., Rennert‐May, E., Ronksley, P. E., Au, F., Arora, N., et al. (2020) · Health Policy · doi:10.1016/j.healthpol.2020.02.007 · Cited by 41
Beidas, R. S., Becker‐Haimes, E. M., Adams, D. R., Skriner, L. C., Stewart, R. E., Wolk, C. B., Buttenheim, A. M., Williams, N. J., Inacker, P., Richey, E., et al. (2017) · Implementation Science · doi:10.1186/s13012-017-0684-7 · Cited by 43
“Broadly across healthcare practices, a Cochrane Report systematic review found that financial incentives may be effective in changing healthcare professional practice, particularly when improving processes of care [22].”
BackgroundAhmed, K., Hashim, S., Khankhara, M., Said, I., Shandakumar, A., Zaman, S., & Veiga, A. (2021) · BMJ Open Quality · doi:10.1136/bmjoq-2020-001127 · Cited by 39
Paying hospital specialists: Experiences and lessons from eight high-income countries
Quentin, W., Geißler, A., Wittenbecher, F., Ballinger, G., Berenson, R. A., Bloor, K. E., Forgione, D. A., Köpf, P., Kroneman, M. W., Serdén, L., et al. (2018) · Health Policy · doi:10.1016/j.healthpol.2018.03.005 · Cited by 38
Did the new French pay-for-performance system modify benzodiazepine prescribing practices?
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Duysburgh, E., Temmerman, M., Yé, M., Williams, A., Massawe, S. N., Williams, J. E., Mpembeni, R. N. M., Loukanova, S., Haefeli, W. E., & Blank, A. (2015) · Tropical Medicine & International Health · doi:10.1111/tmi.12627 · Cited by 37
“Various literature reviews on the impact of PBI (financial and non-financial) on quality of care in general [45, 46] and, more specifically, on quality of maternal and newborn care [47, 48] state that incentives schemes might have an impact on changing healthcare professionals’ practice and improving quality of care a…”
BackgroundImel, Z. E., Sheng, E., Baldwin, S. A., & Atkins, D. C. (2015) · Psychotherapy · doi:10.1037/pst0000023 · Cited by 37
“, Zhang, F., & Soumerai, S. B. (2011). Effect of pay for perfor-”
Lavergne, M. R., Law, M., Peterson, S., Garrison, S. R., Hurley, J., Cheng, L., & McGrail, K. (2017) · Health Policy · doi:10.1016/j.healthpol.2017.11.001 · Cited by 29
O'Donnell, A. J., Angus, C., Hanratty, B., Hamilton, F. L., Petersen, I., & Kaner, E. (2019) · Addiction · doi:10.1111/add.14778 · Cited by 36
“However, evidence of their impact on the quality and efficiency of healthcare remains inconclusive, particularly where long-term patient outcomes are concerned (20-23).”
BackgroundThe proportion of randomized controlled trials that inform clinical practice
Hutchinson, N., Moyer, H., Zarin, D. A., & Kimmelman, J. (2022) · eLife · doi:10.7554/elife.79491 · Cited by 37
Lassi, Z. S., Salam, R. A., Das, J. K., & Bhutta, Z. A. (2014) · Infectious Diseases of Poverty · doi:10.1186/2049-9957-3-22 · Cited by 37
Ryan, A. M., Sutton, M., & Doran, T. (2013) · Health Services Research · doi:10.1111/1475-6773.12097 · Cited by 36
“The effects of P4P on provider behavior have been extensively studied (Petersen et al. 2006; Mehrotra et al. 2009; Van Herck et al. 2010; Flodgren et al. 2011).”
Background
Metadata
- Authors
- Flodgren, G., Eccles, M. P., Shepperd, S., Scott, A., Parmelli, E., & Beyer, F. R.
- Affiliations
- University of Oxford (GB)
- Newcastle University (GB)
- The University of Melbourne (AU)
- University of Modena and Reggio Emilia (IT)
- University of York (GB)
- Venue
- Cochrane Database of Systematic Reviews
- Publisher
- Wiley
- Published
- 2011-07-06
- Volume
- 2011
- Issue
- 7
- Pages
- CD009255-CD009255
- ISSN
- 1361-6137 (ISSN-L)
- 1465-1858
- PMC
- PMC4204491
- OpenAlex
- W1875145339
- Cited by
- 418
- References
- 83
- Citations by year
- 2026: 5 · 2025: 19 · 2024: 20 · 2023: 10 · 2022: 23 · 2021: 32 · 2020: 27 · 2019: 29 · 2018: 30 · 2017: 49 · 2016: 29 · 2015: 44 · 2014: 41 · 2013: 39 · 2012: 17
- FWCI
- 5.36
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- Cochrane Database of Systematic Reviews (publishedVersion)
- Europe PMC (PubMed Central) (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- Newcastle University ePrints (Newcastle Univesity)
- Funders
- National Institute for Health and Care Research (10/4001/03)
- Topics
- Health Sciences › Medicine › Family Practice › Primary Care and Health Outcomes
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Healthcare Policy and Management
- Health Sciences › Health Professions › General Health Professions › Health Policy Implementation Science
- Keywords
- financial incentives, healthcare professional behaviour, patient outcomes, performance-based pay, fee-for-service, quality of care, evidence-based practice, extrinsic motivation, health care delivery, vote counting, health policy evaluation, health professions education, health professions workforce
- MeSH terms
- Capitation Fee, Delivery of Health Care, Humans, Motivation, Professional Practice, Review Literature as Topic, Salaries and Fringe Benefits, Treatment Outcome, Fee-for-Service Plans
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