The DOI matches its Crossref record; 15 of the 15 references it cites were found in a registry or an index.
Netnography
Abstract
Netnography is a specific approach to conducting ethnography on the internet. It is a qualitative, interpretive research methodology that adapts traditional ethnographic techniques to the study of social media. As discussed in this entry, Netnography adds specific practices that include locating communities and topics, narrowing data, handling large digital datasets, analyzing digitally contextualized data, and navigating difficult online ethical matters and research procedures. The nature of researcher immersion and ethnographic (or “netnographic”) participation is also treated rigorously within netnography. The new approach has gained wide acceptance within business research and is spreading to other fields.
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“Online netnographic activities followed the guidelines of Kozinets (2015) and were interrelated with the ethnography.”
From Lateral Exchange Markets: How Social Platforms Operate in a Networked Economy (2018) · cites this paper as Kozinets (2015)
Citations
Cites
The Interpretation of Cultures
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The Field behind the Screen: Using Netnography for Marketing Research in Online Communities
Kozinets, R. V. (2002) · Journal of Marketing Research · doi:10.1509/jmkr.39.1.61.18935 · Cited by 4,311
Self-citationHine, C. (2000) · SAGE Publications Ltd eBooks · doi:10.4135/9780857020277 · Cited by 2,436
Netnography: Doing Ethnographic Research Online
O’Donohoe, S. (2010) · International Journal of Advertising · doi:10.2501/s026504871020118x · Cited by 1,999
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Sensitive research topics: netnography revisited
Langer, R., & Beckman, S. C. (2005) · Qualitative Market Research An International Journal · doi:10.1108/13522750510592454 · Cited by 633
Ethnographic Approaches to Digital Media
Coleman, E. G. (2010) · Annual Review of Anthropology · doi:10.1146/annurev.anthro.012809.104945 · Cited by 620
Ethnographic Approaches to the Internet and Computer-Mediated Communication
Garcia, A. C., Standlee, A. I., Bechkoff, J. R., & Yan, C. (2008) · Journal of Contemporary Ethnography · doi:10.1177/0891241607310839 · Cited by 543
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Metadata
- Authors
- Kozinets, R. V.
- Affiliations
- York University (CA)
- Corresponding author
- Kozinets, Robert V.
- ORCID
- Kozinets, Robert V.
- Venue
- The International Encyclopedia of Digital Communication and Society
- Publisher
- Wiley
- Published
- 2015-02-11
- Pages
- 1-8
- OpenAlex
- W4248042616
- Cited by
- 635
- References
- 15
- Citations by year
- 2026: 80 · 2025: 85 · 2024: 65 · 2023: 88 · 2022: 71 · 2021: 67 · 2020: 57 · 2019: 38 · 2018: 44 · 2017: 26 · 2016: 13 · 2015: 1
- Type
- reference entry
- Language
- en
- Open access
- closed
- Locations
- The International Encyclopedia of Digital Communication and Society (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Focus Groups and Qualitative Methods
- Social Sciences › Sociology and Political Science › Qualitative Research Methods and Ethics
- Social Sciences › Business, Management and Accounting › Marketing › Digital Marketing and Social Media
- Keywords
- netnography, digital ethnography, social media research, online communities, researcher immersion, online research ethics, digital data analysis, business research methods
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