Digital technology can revolutionize mental health services delivery: The COVID ‐19 crisis as a catalyst for change

Taylor, C. Barr; Fitzsimmons‐Craft, Ellen E.; Graham, Andrea K.

doi:10.1002/eat.23300

Cited by 183Digital Mental Health InterventionsTelemedicine and Telehealth ImplementationPsychiatric care and mental health services

Digital technology can revolutionize mental health services delivery: The COVID ‐19 crisis as a catalyst for change

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Taylor, C. Barr, Fitzsimmons‐Craft, Ellen E., Graham, Andrea K.·2020·International Journal of Eating Disorders

DOI 10.1002/eat.23300PMC PMC7280562

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Abstract

The unprecedented COVID‐19 crisis presents an imperative for mental health care systems to make digital mental health interventions a routine part of care. Already because of COVID‐19, many therapists have rapidly moved to using telehealth in place of in‐person contact. In response to this shift, Waller and colleagues compiled a series of expert recommendations to help clinicians pivot to delivering teletherapy to address eating disorders during COVID‐19. However, numerous barriers still impede widespread adoption and implementation of digital interventions. In this commentary, we aim to extend the recommendations for clinicians offered by Waller and colleagues by presenting a roadmap of the systems‐ and policy‐level requirements that are needed. We advocate for addressing barriers associated with training, licensing, safety, privacy, payment, and evaluation, as these factors have greatly limited use of these promising interventions. We also indicate that longer‐term goals should include introducing truly innovative digital mental health practices, such as stepped‐care models and simultaneously providing preventive and self‐management services in addition to clinical services, into the health care system. Now is the time to catalyze change and comprehensively address the barriers that have prevented widespread delivery of these efficacious digital services to the millions of people who would benefit.

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Digital technologies and AI have been proposed as potential solutions to these challenges.
“Digital technologies and Artificial Intelligence (AI) have been proposed as potential solutions to these challenges [Rudd and Beidas, 2020, Taylor et al., 2020, Kola et al., 2021].”
From Closing the accessibility gap to mental health treatment with a personalized self-referral chatbot (2024) · cites this paper as Taylor et al., 2020

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Self-citation

Authors: Taylor, C. B., Fitzsimmons‐Craft, E. E., & Graham, A. K.
Affiliations: Palo Alto University (US)
Washington University in St. Louis (US)
Northwestern University (US)
Corresponding author: Taylor, C. Barr
ORCID: Taylor, C. Barr
Fitzsimmons‐Craft, Ellen E.
Graham, Andrea K.
Venue: International Journal of Eating Disorders
Publisher: Wiley
Published: 2020-05-25
Volume: 53
Issue: 7
Pages: 1155-1157
ISSN: 0276-3478 (ISSN-L)
1098-108X
DOI: 10.1002/eat.23300
PMC: PMC7280562
OpenAlex: W3026387323
Cited by: 183
References: 5
Citations by year: 2026: 6 · 2025: 18 · 2024: 32 · 2023: 31 · 2022: 40 · 2021: 46 · 2020: 10
FWCI: 28.69
Type: journal article
Language: en
Open access: bronze
doi.org
Licence: onlinelibrary.wiley.com/termsAndConditions#vor (vor)
Locations: International Journal of Eating Disorders (publishedVersion)
PubMed Central (publishedVersion)
PubMed (publishedVersion)
Funders: National Institute of Diabetes and Digestive and Kidney Diseases (K01 DK116925)
National Institute of Mental Health (K08 MH120341, R01 MH115128)
Topics: Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
Keywords: digital mental health interventions, external beam radiotherapy, telemedicine, COVID-19 pandemic, eating disorders, barriers to adoption, stepped care, mental health policy, health care system change
MeSH terms: Betacoronavirus, COVID-19, SARS-CoV-2, Feeding and Eating Disorders, Cognition, Humans, Mental Health Services, Pneumonia, Viral, Telemedicine, Coronavirus, Coronavirus Infections, Pandemics

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Digital technology can revolutionize mental health services delivery: The COVID ‐19 crisis as a catalyst for change

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