Cited by 173Stress and Burnout ResearchHealthcare professionals’ stress and burnoutOccupational Health and Burnout

Building Personal and Professional Resources of Resilience and Agility in the Healthcare Workplace

Pipe, Teresa Britt, Buchda, Vicki L., Launder, Susan, Hudak, Barb, Hulvey, Lynne, Karns, Katherine E., Pendergast, Debra·2012·Stress and Health

Abstract

This article describes the rationale, implementation and results of a pilot study evaluating the personal and organizational impact of an educational intervention on the stress of health team members. The compelling imperative for the project was to find a positive and effective way to address the documented stress levels of healthcare workers. Pilot study of oncology staff (n=29) and healthcare leaders (n=15) exploring the impact of a positive coping approach on Personal and Organizational Quality Assessment-Revised (POQA-R) scores at baseline and 7 months using paired t-tests. Personal and organizational indicators of stress decreased in the expected directions in both groups over the time intervals. The majority of POQA-R categories were statistically significantly improved in the oncology staff, and many of the categories were statistically significantly improved in the leadership group. The findings from this project demonstrate that stress and its symptoms are problematic issues for hospital and ambulatory clinic staff as evidenced by baseline measures of distress. Further, a workplace intervention was feasible and effective in promoting positive strategies for coping and enhancing well-being, personally and organizationally.

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Crossref · 10.1002/smi.1396

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  • Providing emotional self-regulation skills combined with heart rhythm coherence training results in significant improvements in communication, employee satisfaction, productivity, problem solving, reduced turnover, and a significant return on investment, both financially and socially.

    “It has been shown that providing emotional self-regulation skills combined with heart rhythm coherence training results in significant improvements in communication, employee satisfaction, productivity, problem solving, reduced turnover, and a significant return on investment, both financially and socially (15, 67, 73, 86, 90–92).”

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Authors
Pipe, T. B., Buchda, V. L., Launder, S., Hudak, B., Hulvey, L., Karns, K. E., & Pendergast, D.
Affiliations
  • Mayo Clinic Hospital (US)
  • Nursing Administration Mayo Clinic Hospital Phoenix AZ USA
Corresponding author
Pipe, Teresa Britt
Venue
Stress and Health
Publisher
Wiley
Published
2011-03-13
Volume
28
Issue
1
Pages
11-22
ISSN
  • 1532-2998 (ISSN-L)
  • 1532-3005
OpenAlex
W2120277644
Cited by
173
References
45
Citations by year
2026: 4 · 2025: 11 · 2024: 9 · 2023: 15 · 2022: 17 · 2021: 15 · 2020: 26 · 2019: 15 · 2018: 15 · 2017: 16 · 2016: 11 · 2015: 12 · 2014: 4 · 2013: 3
FWCI
3.06
Type
journal article
Language
en
Open access
closed
Locations
  • Stress and Health (publishedVersion)
  • PubMed (publishedVersion)
Funders
Mayo Clinic
Topics
  • Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
  • Health Sciences › Health Professions › General Health Professions › Healthcare professionals’ stress and burnout
  • Health Sciences › Health Professions › Occupational Therapy › Occupational Health and Burnout
Keywords
occupational stress, healthcare workers, resilience, coping strategies, educational intervention, workplace interventions, oncology staff, healthcare leadership, well-being, organizational quality
MeSH terms
Adaptation, Psychological, Adult, Attitude of Health Personnel, Female, Follow-Up Studies, Health Education, Health Personnel, Health Promotion, Humans, Job Satisfaction, Male, Middle Aged, Pilot Projects, Stress, Psychological, Program Evaluation, Workplace, Age Distribution, Resilience, Psychological, Young Adult

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