Cited by 103Ethics and Social Impacts of AIAI in Service InteractionsSocial Robot Interaction and HRI

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Gender Bias in Chatbot Design

Feine, Jasper, Gnewuch, Ulrich, Morana, Stefan, Maedche, Alexander·2020·Lecture Notes in Computer Science

DOI 10.1007/978-3-030-39540-7_6

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Authors: Feine, J., Gnewuch, U., Morana, S., & Maedche, A.
Affiliations: Karlsruhe Institute of Technology (DE)
Corresponding author: Feine, Jasper
ORCID: Feine, Jasper
Gnewuch, Ulrich
Morana, Stefan
Maedche, Alexander
Venue: Lecture Notes in Computer Science
Publisher: Springer International Publishing
Published: 2020
Volume: 11970
Pages: 79-93
ISSN: 0302-9743 (ISSN-L)
1611-3349
DOI: 10.1007/978-3-030-39540-7_6
OpenAlex: W2999241551
Cited by: 99
References: 36
Citations by year: 2026: 11 · 2025: 23 · 2024: 18 · 2023: 20 · 2022: 15 · 2021: 7 · 2020: 5
FWCI: 12.19
Type: conference paper
Language: en
Open access: closed
Licence: www.springer.com/tdm (tdm)
Locations: Lecture notes in computer science (publishedVersion)
Lecture notes in computer science
Topics: Physical Sciences › Computer Science › Artificial Intelligence › Ethics and Social Impacts of AI
Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
Keywords: gender bias, chatbot design, face recognition, customer service chatbots, gender stereotypes

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