Measuring User Engagement
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Return rate and time spent on the platform are key metrics for social media platforms.
“Our analysis investigates the return rate and time spent on the platform, key metrics for social media platforms (62)”
From Reranking partisan animosity in algorithmic social media feeds alters affective polarization (2025) · cites this paper as [62]
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Understanding the actual use of open data: Levels of engagement and how they are related
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Arthurs, N., Tully, L., O’Malley, G., & Browne, S. (2022) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph19031453 · Cited by 26 · see citing works
Single-channel EEG measurement of engagement in virtual rehabilitation: a validation study
Rogers, J. M., Jensen, J., Valderrama, J. T., Johnstone, S. J., & Wilson, P. H. (2020) · Virtual Reality · doi:10.1007/s10055-020-00460-8 · Cited by 25 · see citing works
Investigating the Role of User Engagement in Digital Reading Environments
O'Brien, H. L., Freund, L., & Kopak, R. W. (2016) · Conference on Human Information Interaction and Retrieval · doi:10.1145/2854946.2854973 · Cited by 25 · see citing works
Self-citationKruijff, E., Marquardt, A., Trepkowski, C., Schild, J., & Hinkenjann, A. (2016) · The Visual Computer · doi:10.1007/s00371-016-1294-0 · Cited by 25 · see citing works
Fisher, K. C., Haegeli, P., & Mair, P. (2022) · Journal of Outdoor Recreation and Tourism · doi:10.1016/j.jort.2021.100472 · Cited by 24 · see citing works
Exergames for hand rehabilitation in elders using Leap Motion Controller: A feasibility pilot study
Pirbabaei, E., Amiri, Z., Sekhavat, Y. A., & Goljaryan, S. (2023) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2023.103099 · Cited by 23 · see citing works
Anxiety and Information Seeking
Youngmann, B., & Yom‐Tov, E. (2018) · International World Wide Web Conference (WWW) · doi:10.1145/3178876.3186156 · Cited by 23 · see citing works
Self-citationSalminen, J. O., Jansen, B. J. J., An, J., Jung, S., Nielsen, L., & Kwak, H. (2018) · Conference on Human Information Interaction and Retrieval · doi:10.1145/3176349.3176391 · Cited by 23 · see citing works
Aldous, K. K., Salminen, J. O., Farooq, A., Jung, S., & Jansen, B. J. J. (2024) · ACM Conference on Hypertext and Social Media (HT) · doi:10.1145/3648188.3675142 · Cited by 21 · see citing works
Theodorou, P., & Μηλιώνης, Α. (2020) · Education Sciences · doi:10.3390/educsci10030058 · Cited by 21 · see citing works
A Framework for Evaluating Dashboards in Healthcare
Zhuang, M., Concannon, D., & Manley, E. (2022) · White Rose Research Online (University of Leeds, The University of Sheffield, University of York) · Cited by 21 · see citing works
Open government data portals: Predictors of site engagement among early users of Health Data NY
Begany, G. M., Martin, E. G., & Yuan, X. (2021) · Government Information Quarterly · doi:10.1016/j.giq.2021.101614 · Cited by 21 · see citing works
Gkikas, D. C., & Theodoridis, P. K. (2024) · Applied Sciences · doi:10.3390/app142311403 · Cited by 20 · see citing works
Key Qualities of Conversational Recommender Systems: From Users’ Perspective
Jin, Y., Chen, L., Cai, W., & Pu, P. (2021) · International Conference on Human-Agent Interaction (HAI) · doi:10.1145/3472307.3484164 · Cited by 22 · see citing works
The impact of surface projection on military tactics comprehension
Boyce, M. W., Rowan, C. P., Shorter, P., Moss, J. D., Amburn, C. R., Garneau, C. J., & Sottilare, R. A. (2018) · Military Psychology · doi:10.1080/08995605.2018.1529487 · Cited by 18 · see citing works
Translating Theory into Methodological Practice
O’Brien, H. (2016) · Springer eBooks · doi:10.1007/978-3-319-27446-1_2 · Cited by 18 · see citing works
Self-citationExploring Learner Engagement in E-Learning Environments: A Predictive Analytics Perspective
Mikić, V., Kekovic, G., Mangaroska, K., Ilić, M., Kopanja, L., & Vesin, B. (2025) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2025.2535530 · Cited by 17 · see citing works
Promoting user engagement with digital cultural heritage collections
Agosti, M., Orio, N., & Ponchia, C. (2018) · International Journal on Digital Libraries · doi:10.1007/s00799-018-0245-y · Cited by 16 · see citing works
Vasconcelos, L., Zahn, J. D. O., Trevisan, D. G., & Viterbo, J. (2023) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2023.103166 · Cited by 16 · see citing works
A Holistic Approach to Measuring User Engagement
O'Brien, H. L. (2018) · Human-computer interaction series · doi:10.1007/978-3-319-73374-6_6 · Cited by 16 · see citing works
Self-citationTheodorou, P., Tsiligkos, K., Μηλιώνης, Α., & Filios, C. (2022) · Sensors · doi:10.3390/s23010367 · Cited by 15 · see citing works
Predicting Audience Engagement Across Social Media Platforms in the News Domain
Aldous, K. K., An, J., & Jansen, B. J. J. (2019) · Lecture notes in computer science · doi:10.1007/978-3-030-34971-4_12 · Cited by 15 · see citing works
Garg, R., Cui, H., & Kapadia, Y. (2021) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3479495 · Cited by 15 · see citing works
Goyal, N., Bron, M., Lalmas, M., Haines, A., & Cramer, H. S. M. (2018) · Journal of the Association for Information Science and Technology · doi:10.1002/asi.24016 · Cited by 15 · see citing works
Self-citationImpatient Bandits: Optimizing Recommendations for the Long-Term Without Delay
Baldwin-McDonald, T., Maystre, L., Lalmas, M., Russo, D., & Ciosek, K. (2023) · ACM SIGKDD Conference on Knowledge Discovery and Data Mining (KDD) · doi:10.1145/3580305.3599386 · Cited by 14 · see citing works
Self-citationVirtual Journeys, Real Engagement: Analyzing User Experience on a Virtual Travel Social Platform
Nazare, A., Moldoveanu, A. D. B., & Moldoveanu, F. (2024) · Information · doi:10.3390/info15070396 · Cited by 14 · see citing works
Toward Holistic Evaluation of Recommender Systems Powered by Generative Models
Deldjoo, Y., Mehta, N., Sathiamoorthy, M., Zhang, S., Castells, P., & McAuley, J. (2025) · International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR) · doi:10.1145/3726302.3730354 · Cited by 14 · see citing works
Kolhoff, L., & Nack, F. (2019) · Lecture notes in computer science · doi:10.1007/978-3-030-33894-7_9 · Cited by 14 · see citing works
Modeling Antecedents of User Engagement
O'Brien, H. L., & McKay, J. (2018) · doi:10.1002/9781119167600.ch6 · Cited by 14 · see citing works
Self-citationWhere to Go on Your Next Trip? Optimizing Travel Destinations Based on User Preferences
Kiseleva, J., Mueller, M. J. I., Bernardi, L., Davis, C., Kovacek, I., Einarsen, M. S., Kamps, J., Tuzhilin, A., & Hiemstra, D. (2015) · University of Twente Research Information · doi:10.48550/arxiv.1506.00904 · Cited by 13 · see citing works
Kwon, Y. D., Chatzopoulos, D., Haq, E.-U., Wong, R. C.-W., & Hui, P. (2019) · Proceedings of the ACM on Interactive Mobile Wearable and Ubiquitous Technologies · doi:10.1145/3351250 · Cited by 13 · see citing works
O'Brien, H. L., & McCay‐Peet, L. (2017) · Conference on Human Information Interaction and Retrieval · doi:10.1145/3020165.3020167 · Cited by 13 · see citing works
Self-citationThe user engagement impact along information technology of infrastructure library (ITIL) adoption
Raflesia, S. P., Surendro, K., & Passarella, R. (2017) · doi:10.1109/icecos.2017.8167130 · Cited by 13 · see citing works
MIMICS: A Large-Scale Data Collection for Search ClarificationPreprint
Zamani, H., Lueck, G., Chen, E., Quispe, R., Luu, F., & Craswell, N. (2020) · arXiv (Cornell University) · doi:10.48550/arxiv.2006.10174 · Cited by 13 · see citing works
Jansen, B. J. J., Guan, K., Salminen, J. O., Aldous, K. K., & Jung, S. (2025) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3706598.3713505 · Cited by 12 · see citing works
Landa-Avila, C., & Cruz, M.-L. (2017) · Lecture notes in computer science · doi:10.1007/978-3-319-58637-3_33 · Cited by 10 · see citing works
Castells, P., & Jannach, D. (2024) · ACM eBooks · doi:10.1145/3674127.3674131 · Cited by 9 · see citing works
Discovering Entities with Just a Little Help from You
Singh, J., Hoffart, J., & Anand, A. (2016) · ACM International Conference on Information and Knowledge Management (CIKM) · doi:10.1145/2983323.2983798 · Cited by 9 · see citing works
Tutorial on Metrics of User Engagement
Lalmas, M., & Hong, L. (2018) · ACM International Conference on Web Search and Data Mining (WSDM) · doi:10.1145/3159652.3162010 · Cited by 9 · see citing works
Self-citationWhere to Go on Your Next Trip?
Kiseleva, J., Mueller, M. J. I., Bernardi, L., Davis, C., Kovacek, I., Einarsen, M. S., Kamps, J., Tuzhilin, A., & Hiemstra, D. (2015) · International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR) · doi:10.1145/2766462.2776777 · Cited by 9 · see citing works
Time-Aware Subscription Prediction Model for User Acquisition in Digital News Media
Davoudi, H., Zihayat, M., & An, A. (2017) · Society for Industrial and Applied Mathematics eBooks · doi:10.1137/1.9781611974973.16 · Cited by 9 · see citing works
Nelissen, K., Snoeck, M., Broucke, S. V., & Baesens, B. (2018) · ACM Transactions on Information Systems · doi:10.1145/3185153 · Cited by 9 · see citing works
How Factors that Influence Engagement Impact Users’ Evaluations in Mobile App Stores
Vasconcelos, L., Barcellos, R., Viterbo, J., Bernardini, F., Boscarioli, C., & Nunes, E. P. D. S. (2019) · Lecture notes in computer science · doi:10.1007/978-3-030-21902-4_40 · Cited by 9 · see citing works
Is anybody watching: A multi-factor motivational framework for educational video engagement
Parker, M. J., Bunch, M., & Pike, A. (2024) · Computers & Education · doi:10.1016/j.compedu.2024.105148 · Cited by 12 · see citing works
Exploring Critical Success Factors Towards Adoption of M-Government Services in Tanzania
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Yfantidou, S., Sermpezis, P., & Vakali, A. I. (2022) · ACM Conference on User Modeling, Adaptation and Personalization (UMAP) · doi:10.1145/3511047.3538029 · Cited by 10 · see citing works
Designing Interactive Chatbot Development Systems
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Eye contact based engagement prediction for efficient human–robot interaction
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Web Engagement Strategies In Business, Government And Education Sector: Review
Kolej Komuniti Paya Besar, J. M.-G., Ahmad, N., & Abdullah, A. (2021) · International Journal of Computer Systems & Software Engineering · doi:10.15282/ijsecs.7.1.2021.2.0078 · Cited by 7 · see citing works
Questionnaires or Inner Feelings: Who Measures the Engagement Better?
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How SEO Makes Website Loads Faster and Helps in User Engagement
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Yusainy, C., Fitria, I., Sarirah, T., Barlaman, M. H. A., Timothy, J. A., Effendi, M. G., Setiawati, Y., Silvana, N., Wicaksono, W., & Santosoputro, A. (2024) · The Journal of General Psychology · doi:10.1080/00221309.2024.2404399 · Cited by 6 · see citing works
Ermatita, E., Isnainiyah, I. N., Yulnelly, Y., & Balqis, A. N. (2019) · International Conference on Informatics, Multimedia, Cyber and Information System (ICIMCIS) · doi:10.1109/icimcis48181.2019.8985225 · Cited by 6 · see citing works
Interaction Design and Metaphor through a Physical and Digital Taxonomy
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Measuring Passive Engagement with Health Information on Social Media
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Exploring the User Engagement Factors in Computer Mediated Communication
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User interactions and behaviors in a large-scale online emotional support service
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Ikwunne, T. A., Hederman, L., & Wall, P. J. (2020) · Lecture notes in computer science · doi:10.1007/978-3-030-60114-0_46 · Cited by 5 · see citing works
- Authors
- Lalmas, M., O’Brien, H., & Yom-Tov, E.
- Affiliations
- Yahoo (United States) (US)
- ORCID
- Lalmas, Mounia
- Venue
- Synthesis Lectures on Information Concepts, Retrieval, and Services
- Publisher
- Springer International Publishing
- Published
- 2015
- ISSN
- 1947-945X (ISSN-L)
- 1947-9468
- OpenAlex
- W2090955639
- Cited by
- 192
- References
- 203
- Citations by year
- 2026: 7 · 2025: 17 · 2024: 34 · 2023: 14 · 2022: 15 · 2021: 18 · 2020: 13 · 2019: 22 · 2018: 21 · 2017: 13 · 2016: 13 · 2015: 5
- FWCI
- 5.19
- Type
- book
- Language
- en
- Open access
- green
- hdl.handle.net
- Licence
- Locations
- Synthesis lectures on information concepts, retrieval, and services (publishedVersion)
- CERN Document Server (European Organization for Nuclear Research) (submittedVersion)
- cIRcle (University of British Columbia) (submittedVersion, cc-by-nc-nd)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Sociology and Political Science › Digital Marketing and Social Media
- Keywords
- user engagement, user experience, web application, engagement measurement, user interaction
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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