Critical Success Factors of Open Markets on the Internet in Terms of Buyers
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Perceived website quality has a positive influence on institution-based trust.
“Perceived website quality was found to have a positive influence on institution-based trust by three studies (Ha & Liu, 2010;Jones & Leonard, 2008;Yoon & Occeña, 2015)”
From Antecedents of trust in the sharing economy: A systematic review (2017) · cites this paper as Ha & Liu, 2010
Buyers value seller verification.
“According to four studies, buyers value seller verification (Ha & Liu, 2010;Kang et al., 2016;Pavlou & Gefen, 2004;Teubner & Hawlitschek, in press).”
From Antecedents of trust in the sharing economy: A systematic review (2017) · cites this paper as Ha & Liu, 2010
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Antecedents of trust in the sharing economy: A systematic review
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- Authors
- Ha, S. H., & Liu, L. T.
- Affiliations
- Kyungpook National University (KR)
- Corresponding author
- Ha, Sung Ho
- Venue
- IFIP Advances in Information and Communication Technology
- Publisher
- Springer Berlin Heidelberg
- Published
- 2010
- Volume
- AICT-341
- Pages
- 282-291
- ISSN
- 1571-5736 (ISSN-L)
- 1868-4238
- 1861-2288
- OpenAlex
- W1496235460
- Cited by
- 6
- References
- 37
- Citations by year
- 2017: 2 · 2015: 2 · 2014: 1
- FWCI
- 0.62
- Type
- conference paper
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- IFIP International Federation for Information Processing/IFIP (publishedVersion)
- HAL (submittedVersion, cc-by)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior and Marketing Influence
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
- Keywords
- open markets, online shopping, success factors, customer perspective, technology acceptance model, perceived website quality, perceived usefulness, customer satisfaction, trust, e-commerce
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