Cited by 329Artificial Intelligence in Healthcare and EducationRadiology practices and educationHealth Policy Implementation Science

The DOI matches its Crossref record; 40 of the 40 references it cites were found in a registry or an index; 2 of the 32 sources its claims cite were checked for support.

Implementation of artificial intelligence (AI) applications in radiology: hindering and facilitating factors

Open access

Abstract

Objective: The objective was to identify barriers and facilitators to the implementation of artificial intelligence (AI) applications in clinical radiology in The Netherlands. Materials and methods: Using an embedded multiple case study, an exploratory, qualitative research design was followed. Data collection consisted of 24 semi-structured interviews from seven Dutch hospitals. The analysis of barriers and facilitators was guided by the recently published Non-adoption, Abandonment, Scale-up, Spread, and Sustainability (NASSS) framework for new medical technologies in healthcare organizations. Results: Among the most important facilitating factors for implementation were the following: (i) pressure for cost containment in the Dutch healthcare system, (ii) high expectations of AI’s potential added value, (iii) presence of hospital-wide innovation strategies, and (iv) presence of a “local champion.” Among the most prominent hindering factors were the following: (i) inconsistent technical performance of AI applications, (ii) unstructured implementation processes, (iii) uncertain added value for clinical practice of AI applications, and (iv) large variance in acceptance and trust of direct (the radiologists) and indirect (the referring clinicians) adopters. Conclusion: In order for AI applications to contribute to the improvement of the quality and efficiency of clinical radiology, implementation processes need to be carried out in a structured manner, thereby providing evidence on the clinical added value of AI applications. Key Points: • Successful implementation of AI in radiology requires collaboration between radiologists and referring clinicians. • Implementation of AI in radiology is facilitated by the presence of a local champion. • Evidence on the clinical added value of AI in radiology is needed for successful implementation.

Overview

AI snapshot

Written from the paper’s full text.

TL;DR

This qualitative multiple-case study in seven Dutch hospitals identifies facilitators and barriers to implementing AI applications in radiology using the NASSS framework. It finds that local champions, cost pressure, expected benefits, and innovation strategies facilitate implementation, while inconsistent technical performance, unstructured implementation, uncertain added value, and variable acceptance hinder it.

Key findings

  • Facilitating factors included expected added benefit for diagnostic practice (18 interviewees), expected operational benefits (17), easy integration into PACS (15), minimizing workflow changes (14), and local champions (10); hospital-wide innovation strategies were present in 4/7 hospitals and innovation managers in 3/7.
  • Hindering factors included uncertain funding (14 interviewees), inconsistent acceptance/trust among radiologists (14), inconsistent technical performance (10), doubting quality and safety (10), technical knowledge necessary (10), unstructured planning and monitoring (10), unstructured workflow implementation (9), and no empirical evidence on AI app validation (9).
  • Acceptance and trust varied among direct adopters (radiologists) and indirect adopters (referring clinicians); in three hospitals, referring clinicians did not trust the AI output and redid manual bone age analysis for every scan.
  • BoneXpert was the only AI application in clinical use across several Dutch hospitals; its smooth PACS integration was cited by 10 interviewees, but inconsistent acceptance of BoneXpert was also cited by 10.

Methods

  • Embedded multiple case study with an exploratory qualitative design, investigating seven Dutch hospitals and focusing on departments using BoneXpert, a commercial software-only medical device for automated bone maturity assessment from pediatric hand X-rays.
  • Data collection consisted of 24 semi-structured interviews from February to June 2019—20 case interviews across the seven hospitals plus 4 key informant interviews—complemented by document analysis; interviews lasted 20–80 min, 21 were face-to-face and 3 by telephone, and thematic saturation was reached.
  • Analysis was guided by the NASSS framework across seven domains; concepts from interviews were compared with the original framework, which was refined for AI in radiology, especially the adopter system with local champions, radiologists as direct adopters, and referring clinicians as indirect adopters.

Limitations

  • The paper states that the research focuses only on AI applications in Dutch radiology departments and cannot be generalized to other healthcare systems; varied interviewee roles and positions limit generalizability to other hospitals in The Netherlands and beyond.
  • The paper states that interviewees varied in experience and knowledge because AI implementation in radiology is at an early stage, so the sample may be biased toward individuals with particular interest and above-average positive attitudes toward AI.
  • The paper states that further research should examine applications with higher technical complexity than BoneXpert and representing a larger part of radiologists’ diagnostic work; evident from the text, the study relies on qualitative interviews and documents, with no quantitative measurement of clinical or organizational outcomes.

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Integrity signals

Registry

Crossref · 10.1007/s00330-020-06946-y

Cites

40 of 40 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Figures

Fig. 1 The NASSS framework [20], specified for AI applications in clinical radiology in The Netherlands
Fig. 1 The NASSS framework [20], specified for AI applications in clinical radiology in The NetherlandsCC BY · PubMed Central

Verification

Claims the paper makes

25 Own result · 15 Not checked yet · 13 No basis given · 7 Own interpretation · 4 Own method · 1 Partly supported · accuracy not yet measured

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Show all 29 claims

  • It may state two separate claims as one. 28
  • Probably not a substantial claim. 13
36 of 36
  • The authors state this as an assumption.

    AI applications will encounter barriers to implementation.

    “However, in view of the unsuccessful widespread diffusion of earlier CAD systems, it can be assumed that AI applications will encounter barriers to implementation.”
  • The paper relies on this without support.

    A large number of false positives create additional work for the radiologist.

    “In clinical terms, a large number of false positives create additional work for the radiologist, which was the case of earlier unsuccessful CAD applications.”
  • The paper relies on this without support.

    Currently, CE marks are granted without requiring proof of the performance and added benefit for clinical practice.

    “Currently, CE marks are granted without requiring proof of the performance and added benefit for clinical practice.”
  • The paper relies on this without support.

    The new MDR requires CE certification through a notified body and necessitates a large increase in requirements on quality, safety, and post-market surveillance.

    “The new MDR requires CE certification through a notified body and necessitates a large increase in requirements on quality, safety, and post-market surveillance.”
  • The paper relies on this without support.

    Measuring clinical and organizational benefits of AI at a micro-level is difficult, and there is no standard methodology to measure increases in the quality of diagnosis.

    “One reason is that measuring clinical and organizational benefits of AI on a micro-level is difficult. There is, for example, no standard methodology to measure increases in the quality of diagnosis.”
5 of 5

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Citations

Cites

Show all 40 references

Research works printed but not linked: 1

  1. Tsang L, Kracov DA, Mulryne J et al (2017) The impact of artificial intelligence on medical innovation in the European Union and United States. Intellect Prop Technol Law J 29(8):3–12

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Metadata

Authors
Strohm, L., Hehakaya, C., Ranschaert, E. R., Boon, W. P. C., & Moors, E. H. M.
Affiliations
  • Utrecht University (NL)
  • University Medical Center Utrecht (NL)
  • Elisabeth-TweeSteden Ziekenhuis (NL)
Corresponding author
Hehakaya, Charisma
Venue
European Radiology
Published
2020-05-26
Volume
30
Issue
10
Pages
5525-5532
ISSN
  • 0938-7994 (ISSN-L)
  • 1432-1084
OpenAlex
W3032075591
Cited by
329
References
40
Citations by year
2026: 61 · 2025: 78 · 2024: 80 · 2023: 58 · 2022: 36 · 2021: 15 · 2020: 1
FWCI
8.10
Type
journal article
Language
en
Open access
Locations
  • European Radiology (publishedVersion, cc-by)
  • PubMed Central (publishedVersion, cc-by)
  • PubMed (publishedVersion)
  • Ghent University Academic Bibliography (Ghent University) (submittedVersion)
  • Utrecht University Repository (Utrecht University) (submittedVersion, other-oa)
Funders
University Medical Center Utrecht
Topics
  • Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
  • Health Sciences › Medicine › Radiology, Nuclear Medicine and Imaging › Radiology practices and education
  • Health Sciences › Health Professions › General Health Professions › Health Policy Implementation Science
Keywords
artificial intelligence in radiology, NASSS framework, radiologists, referring clinicians, local champions, trust in AI, cost containment, Dutch healthcare system
MeSH terms
Radiologists, Artificial Intelligence, Data Collection, Humans, Netherlands, Radiography, Radiology, Program Evaluation, Program Development, Qualitative Research

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