Implementation of artificial intelligence (AI) applications in radiology: hindering and facilitating factors
Open accessAbstract
Objective: The objective was to identify barriers and facilitators to the implementation of artificial intelligence (AI) applications in clinical radiology in The Netherlands. Materials and methods: Using an embedded multiple case study, an exploratory, qualitative research design was followed. Data collection consisted of 24 semi-structured interviews from seven Dutch hospitals. The analysis of barriers and facilitators was guided by the recently published Non-adoption, Abandonment, Scale-up, Spread, and Sustainability (NASSS) framework for new medical technologies in healthcare organizations. Results: Among the most important facilitating factors for implementation were the following: (i) pressure for cost containment in the Dutch healthcare system, (ii) high expectations of AI’s potential added value, (iii) presence of hospital-wide innovation strategies, and (iv) presence of a “local champion.” Among the most prominent hindering factors were the following: (i) inconsistent technical performance of AI applications, (ii) unstructured implementation processes, (iii) uncertain added value for clinical practice of AI applications, and (iv) large variance in acceptance and trust of direct (the radiologists) and indirect (the referring clinicians) adopters. Conclusion: In order for AI applications to contribute to the improvement of the quality and efficiency of clinical radiology, implementation processes need to be carried out in a structured manner, thereby providing evidence on the clinical added value of AI applications. Key Points: • Successful implementation of AI in radiology requires collaboration between radiologists and referring clinicians. • Implementation of AI in radiology is facilitated by the presence of a local champion. • Evidence on the clinical added value of AI in radiology is needed for successful implementation.
AI snapshot
Written from the paper’s full text.
TL;DR
This qualitative multiple-case study in seven Dutch hospitals identifies facilitators and barriers to implementing AI applications in radiology using the NASSS framework. It finds that local champions, cost pressure, expected benefits, and innovation strategies facilitate implementation, while inconsistent technical performance, unstructured implementation, uncertain added value, and variable acceptance hinder it.
Key findings
- Facilitating factors included expected added benefit for diagnostic practice (18 interviewees), expected operational benefits (17), easy integration into PACS (15), minimizing workflow changes (14), and local champions (10); hospital-wide innovation strategies were present in 4/7 hospitals and innovation managers in 3/7.
- Hindering factors included uncertain funding (14 interviewees), inconsistent acceptance/trust among radiologists (14), inconsistent technical performance (10), doubting quality and safety (10), technical knowledge necessary (10), unstructured planning and monitoring (10), unstructured workflow implementation (9), and no empirical evidence on AI app validation (9).
- Acceptance and trust varied among direct adopters (radiologists) and indirect adopters (referring clinicians); in three hospitals, referring clinicians did not trust the AI output and redid manual bone age analysis for every scan.
- BoneXpert was the only AI application in clinical use across several Dutch hospitals; its smooth PACS integration was cited by 10 interviewees, but inconsistent acceptance of BoneXpert was also cited by 10.
Methods
- Embedded multiple case study with an exploratory qualitative design, investigating seven Dutch hospitals and focusing on departments using BoneXpert, a commercial software-only medical device for automated bone maturity assessment from pediatric hand X-rays.
- Data collection consisted of 24 semi-structured interviews from February to June 2019—20 case interviews across the seven hospitals plus 4 key informant interviews—complemented by document analysis; interviews lasted 20–80 min, 21 were face-to-face and 3 by telephone, and thematic saturation was reached.
- Analysis was guided by the NASSS framework across seven domains; concepts from interviews were compared with the original framework, which was refined for AI in radiology, especially the adopter system with local champions, radiologists as direct adopters, and referring clinicians as indirect adopters.
Limitations
- The paper states that the research focuses only on AI applications in Dutch radiology departments and cannot be generalized to other healthcare systems; varied interviewee roles and positions limit generalizability to other hospitals in The Netherlands and beyond.
- The paper states that interviewees varied in experience and knowledge because AI implementation in radiology is at an early stage, so the sample may be biased toward individuals with particular interest and above-average positive attitudes toward AI.
- The paper states that further research should examine applications with higher technical complexity than BoneXpert and representing a larger part of radiologists’ diagnostic work; evident from the text, the study relies on qualitative interviews and documents, with no quantitative measurement of clinical or organizational outcomes.
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Claims the paper makes
0 of 32 cited sources checked · 0 supported · 0 flagged
- Findingcitation
Pressure on healthcare budgets stimulates Dutch hospitals and radiology departments to develop and implement innovative technologies that promise efficiency and/or quality gains.
“First, pressure on healthcare budgets stimulates Dutch hospitals and radiology departments to develop and implement innovative technologies that promise efficiency and/or quality gains.”
Quote in the paperNot a substantial claim - Findingown data
Radiologists, hospital management, and technology developers expect a large added value of AI applications in clinical practice, despite little empirical evidence.
“although there is little empirical evidence, radiologists, members of hospital management, and technology developers expect a large added value of the AI applications in clinical practice.”
Quote in the paperNot a substantial claim - Findingown data
For AI applications to be perceived as user-friendly by radiologists, they need to be easily integrated into existing IT systems such as PACSs.
“in order for AI applications to be perceived as user-friendly by radiologists, they need to be easily integrated into existing IT systems used by radiologists, such as picture archiving and communication systems (PACSs).”
Quote in the paperSubstantial claim - Findingown data
A designated innovation manager was present in three of seven cases.
“Such leadership is also manifested by the presence or absence of a designated innovation manager (present in three of the seven cases).”
Quote in the paperNot a substantial claim - Findingown data
Interviewees mentioned the need to reframe their professional identity and responsibilities as a consequence of the arrival of AI applications.
“interviewees mentioned the need to reframe their professional identity and responsibilities as a consequence of the arrival of AI applications.”
Quote in the paperNot a substantial claim
- Findingown data
Referring clinicians showed varying levels of acceptance of AI applications, just like radiologists.
“Thus, just like the radiologists, the referring clinicians showed varying levels of acceptance of AI applications.”
Quote in the paperNot a substantial claim - Findingcitation
Interviewees expressed concerns about the unresolved question of legal responsibility for damage due to false negatives and false positives resulting from an AI-generated diagnosis.
“our interviewees expressed concerns about the unresolved question of legal responsibility for damage occurred due to e.g. false negatives and false positives resulting from an AI-generated diagnosis [34].”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [34] Neri E, Coppola F, Miele V, Bibbolino C, Grassi R (2020) Artificial intelligence: who is responsible for the diagnosis? Radiol Med 0123456789. https://doi.org/10.1007/s11547-020-01135-9 source
Not checked in the free run.
- Findingcitation
Lacking jurisprudence from the European General Data Protection Regulation and the new Medical Device Regulation leads to several regulatory and legal uncertainties for AI applications in radiology.
“lacking jurisprudence from the European General Data Protection Regulation and the new Medical Device Regulation (MDR), which will come into effect in May 2020, leads to several regulatory and legal uncertainties for AI applications in radiology [32, 33].”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites [32] Parikh RB, Obermeyer Z, Navathe AS (2019) Regulation of predictive analytics in medicine. Science 363(6429):810–812. https://doi.org/10.1126/science.aaw0029 source
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- cites [33] Tsang L, Kracov DA, Mulryne J et al (2017) The impact of artificial intelligence on medical innovation in the European Union and United States. Intellect Prop Technol Law J 29(8):3–12
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- Findingown data
None of the interviewees expressed fear of being replaced by AI.
“Interestingly, none of the interviewees expressed fear of being replaced by AI.”
Quote in the paperNot a substantial claim - Findingreasoning
To overcome resistance by radiologists, developers and hospital management are framing AI applications as "co-pilots" enabling radiologists to perform better while staying in control.
“To overcome resistance by radiologists, developers and hospital management are framing AI applications as “co-pilots” enabling radiologists to perform better while staying in control.”
Quote in the paperNot a substantial claim - Findingown data
In four of seven cases, a hospital-wide innovation strategy including AI was present.
“In four of the seven cases, a hospital-wide innovation strategy including AI was present, reflecting innovation leadership among the hospital management.”
Quote in the paperNot a substantial claim - Findingnone given
Concerns remain about the integration of other AI applications into PACSs.
“However, concerns remain about the integration of other AI applications into the PACSs.”
Quote in the paperNot a substantial claim - Findingown data
Users perceived the technical performance of most AI applications as inconsistent.
“users perceived the technical performance of most AI applications as inconsistent.”
Quote in the paperSubstantial claim - Findingnone given
Failure to include all relevant stakeholders in the planning, execution, and monitoring phase of the implementation of AI applications was found to be a major hindering factor.
“the failure to include all relevant stakeholders in the planning, execution, and monitoring phase of the implementation of AI applications was found to be a major hindering factor.”
Quote in the paperSubstantial claim - Findingown data
Local champions play a crucial role in overcoming lacking acceptance of technology users.
“We found local champions to play a crucial role in overcoming lacking acceptance of technology users.”
Quote in the paperSubstantial claim - Findingnone given
In all cases, work done to monitor existing practices or the impact of implementing novel technologies at hospital level is currently limited.
“in all cases, the work done to monitor existing practices or the impact of the implementation of novel technologies on the level of the hospital is currently limited.”
Quote in the paperSubstantial claim - Findingown data
Based on empirical findings, the NASSS framework was adapted and refined for the case of implementation of AI applications in radiology.
“Based on the empirical findings, the NASSS framework was adapted and refined for the case of the implementation of AI applications in radiology.”
Quote in the paperSubstantial claim - Findingcitation
Radiologists' perspectives on AI applications range from outright enthusiasm to curiosity, skepticism, and fear.
“Radiologists’ perspectives on AI applications range from outright enthusiasm to curiosity, skepticism, and fear [31].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [31] Pinto dos Santos D, Giese D, Brodehl S et al (2019) Medical students’ attitude towards artificial intelligence: a multicentre survey. Eur Radiol 29(4):1640–1646. https://doi.org/10.1007/s00330-018-5601-1 source
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- Findingown data
The main adaptation of the original NASSS model to form the NASSS for AI in radiology concerns the "adopter system," which is elaborated with local champions, radiologists as direct adopters, and referring clinicians as indirect adopters.
“The main adaptation of the original NASSS model to form the NASSS for AI in radiology concerns the “adopter system” (Fig. 1). It is elaborated with local champions, radiologists as direct adopters of the technology, and referring clinicians as indirect adopters.”
Quote in the paperNot a substantial claim - Findingreasoning
Planning and monitoring of AI implementation tend to be unstructured.
“planning and monitoring of AI implementation tend to be unstructured.”
Quote in the paperSubstantial claim - Findingown data
The acceptance and trust of direct (radiologists) and indirect adopters (referring clinicians) in AI applications differ greatly.
“the acceptance and trust of direct (radiologists) and indirect adopters (referring clinicians) in AI applications differ greatly.”
Quote in the paperSubstantial claim - Findingown data
Funding for AI applications is uncertain due to lacking evidence on the added value of AI applications needed to back adoption and funding decisions.
“funding for AI applications is uncertain due to the lacking evidence on the added value of AI applications needed to back adoption and funding decisions.”
Quote in the paperSubstantial claim - Findingown data
The Radiological Society of The Netherlands (NVvR) serves as a knowledge-exchange platform among its members facilitating the implementation of AI applications.
“the Radiological Society of The Netherlands (NVvR) serves as a knowledge-exchange platform among its members facilitating the implementation of AI applications.”
Quote in the paperNot a substantial claim - Findingown data
Differences in opinion across radiologists were also visible for BoneXpert.
“These differences in opinion across radiologists were also visible for BoneXpert.”
Quote in the paperNot a substantial claim - Findingown data
Computer science and programming knowledge required in the development of AI algorithms are not present-day competencies of radiologists.
“The interviews showed that computer science and programming knowledge required in the development of AI algorithms are not present-day competencies of radiologists.”
Quote in the paperSubstantial claim - Interpretationreasoning
The unstructured nature of implementation processes can be explained by the absence of official guidelines or best practices.
“The unstructured nature of implementation processes can be explained by the absence of official guidelines or best practices.”
Quote in the paperNot a substantial claim - Interpretationown data
Lacking acceptance is one of the most important causes for non-adoption, abandonment, and thus a barrier to successful implementation of AI applications in radiology.
“We identified lacking acceptance as one of the most important causes for non-adoption, abandonment, and thus a barrier to the successful implementation of AI applications in radiology.”
Quote in the paperSubstantial claim - Premisenone given
Earlier forms of AI applications, such as first CAD systems, failed to achieve widespread adoption.
“Earlier forms of AI applications, such as the first computerized aided diagnosis (CAD) systems, have failed to achieve widespread adoption.”
Quote in the paperSubstantial claim - Interpretationreasoning
Successful implementation of AI in radiology requires collaboration between radiologists and referring clinicians.
“Successful implementation of AI in radiology requires collaboration between radiologists and referring clinicians.”
Quote in the paperSubstantial claim
- May combine two claims. 28
- Classified as probably not a substantial claim. 13
May combine two claims.
Findingown dataInterviewees expect AI applications to provide operational benefits such as diminishing workloads, time-saving, more consistent reporting across radiologists, and advanced service availability.
“The interviewees mentioned two main benefits: (1) improved diagnostic practice due to more precise and objective diagnoses, avoidance of mistakes, and the automation of cumbersome tasks; and (2) operational benefits, such as diminishing workloads, time-saving, more consistent reporting across radiologists, and advanced service availability.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataInterviewees expect AI applications to improve diagnostic practice through more precise and objective diagnoses, avoidance of mistakes, and automation of cumbersome tasks.
“The interviewees mentioned two main benefits: (1) improved diagnostic practice due to more precise and objective diagnoses, avoidance of mistakes, and the automation of cumbersome tasks; and (2) operational benefits, such as diminishing workloads, time-saving, more consistent reporting across radiologists, and advanced service availability.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataLocal champions are radiologists with a particularly strong interest in AI applications and usually better than average understanding of their technical aspects.
“These local champions are radiologists that show a particularly strong interest in AI applications and usually have better than average understanding of the technical aspects of AI applications.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingnone givenThe benefits and costs of using AI may be unequally divided over departments, which complicates funding decisions.
“the benefits and costs of using AI may be unequally divided over departments, which complicates funding decisions.”
Quote in the paperNot a substantial claimMay combine two claims.
FindingreasoningClinical benefits or organizational goals that might be achieved by using AI applications are not clearly established ex-ante and therefore hard to assess after implementation.
“clinical benefits or organizational goals that might be achieved by using AI applications are not clearly established ex-ante and therefore hard to assess after implementation.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataWhen evidence on technical performance is available, publications on validation of algorithms are based on laboratory rather than clinical settings.
“When evidence on the technical performance is available (such as with BoneXpert), interviewees noted that publications on the validation of the algorithms are based on laboratory rather than clinical settings.”
Quote in the paperNot a substantial claimMay combine two claims.
FindingreasoningSome radiologists doubt the quality and safety of an AI application and fail to adopt or abandon AI applications against a background of lacking technical understanding of AI.
“Against a background of lacking technical understanding of AI, some radiologists are doubting the quality and safety of an application and fail to adopt or abandon AI applications.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataTo overcome opposition from skeptical colleagues, local champions provide general information on AI and promote opportunities for experimentation with an application.
“To overcome the opposition of potential skeptical colleagues, local champions appear to follow two strategies: (1) providing general information on AI or on an AI application in particular through scientific articles, books, and presentations; and (2) promoting opportunities for experimentation with an application, e.g., by organizing showcases or installing a test version of the application.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable). May combine two claims.
FindingreasoningAI applications should be implemented without large changes to routines and workflow practices, avoiding additional steps for reporting the AI result.
“Also, AI applications should be implemented without large changes to routines and workflow practices, i.e., by avoiding additional steps for reporting the result of the AI application.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataWhile the possibility of AI replacing radiologists was extensively mentioned in recent radiology publications, none of the interviewees in this research identified with this threat.
“While the possibility of AI replacing radiologists, and thereby threatening their professional identity, was extensively mentioned in many recent radiology publications [5, 9, 16, 44], none of the interviewees in this research identified with this threat.”
Quote in the paperNot a substantial claim0 of 4 sources checked- cites [5] Sogani J, Allen B Jr, Dreyer K, McGinty G (2019) Artificial intelligence in radiology: the ecosystem essential to improving patient care. Clin Imaging 59(July 2019):8–11. https://doi.org/10.1016/j.clinimag.2019.08.001 source
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- cites [9] Chockley K, Emanuel E (2016) The end of radiology? Three threats to the future practice of radiology. J Am Coll Radiol 13(12):1415–1420. https://doi.org/10.1016/j.jacr.2016.07.010 source
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- cites [16] Hosny A, Parmar C, Quackenbush J, Schwartz LH, Aerts HJWL (2018) Artificial intelligence in radiology. Nat Rev Cancer 18(8):500–510. https://doi.org/10.1038/s41568-018-0016-5 source
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- cites [44] Nawrocki T, Maldjian PD, Slasky SE, Contractor SG (2018) Artificial intelligence and radiology: have rumors of the radiologist’s demise been greatly exaggerated? Acad Radiol 25(8):967–972. https://doi.org/10.1016/j.acra.2017.12.027 source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
FindingcitationInterviewees envision radiologists of the future as "imaging consultants" who play an active role in an interdisciplinary patient-focused hospital environment.
“they envision radiologists of the future as “imaging consultants” who play an active role in an interdisciplinary patient-focused hospital environment [28].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [28] Nederlandse Vereniging voor Radiologie (2016) De Rol van de Radioloog in 2020. Utrecht. https://www.radiologen.nl/system/files/bestanden/documenten/de_rol_van_de_radioloog_in_2020.pdf. Accessed 17 Nov 2019
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May combine two claims.
FindingreasoningIf other departments are to cover parts of the additional costs, they need to learn about the technology and potential benefits of using AI applications, which requires efficient communication between departments; this communication was a shortcoming in several studied cases.
“If other departments are to cover parts of the additional costs, they need to learn about the technology and the potential benefits of using AI applications. This requires efficient communication between departments, a shortcoming in several of the studied cases.”
Quote in the paperNot a substantial claimMay combine two claims.
FindingreasoningThere is a lack of empirical evidence on the effect of AI applications on the radiological workflow and on their added value for clinical radiology practice.
“there is a lack of empirical evidence on the effect of AI applications on the radiological workflow, as well as their added value for clinical radiology practice.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataIn three hospitals, referring clinicians did not trust the output of the AI application and redid a manual bone age analysis for every scan.
“in three hospitals, we found that the referring clinicians did not trust the output of the AI application and redid a manual bone age analysis for every scan.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataImplementation plans do not specify how the AI application should be integrated into the clinical workflow, leading to significant variations in the way the application is used in different departments.
“implementation plans do not specify how the AI application should be integrated into the clinical workflow, which leads to significant variations in the way the application is used in different departments.”
Quote in the paperSubstantial claimMay combine two claims.
FindingcitationLocal champions are vital in initiating and stimulating implementation within their department and taking the lead during the entire process.
“interviewees and document analysis [28, 29] show that local champions are vital in initiating and stimulating implementation within their department and taking the lead during the entire process.”
- Also stated in: § Conclusion · plain
“One of the important facilitating factors is the presence of a “local champion,” an individual with a strong personal interest in AI applications who most often initiates and actively advances AI implementation in the organization.”
- Also stated in: § Key Points · plain
“Implementation of AI in radiology is facilitated by the presence of a local champion.”
Quote in the paperSubstantial claim0 of 2 sources checked- cites [28] Nederlandse Vereniging voor Radiologie (2016) De Rol van de Radioloog in 2020. Utrecht. https://www.radiologen.nl/system/files/bestanden/documenten/de_rol_van_de_radioloog_in_2020.pdf. Accessed 17 Nov 2019
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- cites [29] Nederlandse Vereniging van Ziekenhuizen (2018) Ziekenhuiszorg in Cijfers 2018. Utrecht. https://ziekenhuiszorgincijfers.nl/assets/uploads/NVZ-Brancherapport-2018.pdf
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- Also stated in: § Conclusion · plain
May combine two claims.
Findingown dataInterviewed users experienced the integration of BoneXpert into the PACS as very smooth, which was the main reason for its perceived user-friendliness.
“the interviewed users experienced the integration of BoneXpert into the PACS as very smooth, being the main reason for its perceived user-friendliness.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataOn radiology department level, only one hospital had a formalized innovation strategy regarding AI, while four more hospitals were developing such a strategic approach at the time of the research.
“On radiology department-level, only one hospital had a formalized innovation strategy regarding AI. However, four more hospitals were developing such a strategic approach at the time of this research.”
Quote in the paperNot a substantial claimMay combine two claims.
FindingcitationBoneXpert is one of the first commercial applications of AI in radiology and appeared to be the only AI application in clinical use across several hospitals in The Netherlands.
“BoneXpert is one of the first commercial applications of AI in radiology [25] and appeared to be the only AI application in clinical use across several hospitals in The Netherlands.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [25] Lee H, Tajmir S, Lee J et al (2017) Fully automated deep learning system for bone age assessment. J Digit Imaging 30(4):427–441. https://doi.org/10.1007/s10278-017-9955-8 source
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Probably not a substantial claim: may not pass S3 (load-bearing).
Findingnone givenThe Dutch radiology departments vary strongly in the number and types of internally available AI applications.
“The Dutch radiology departments vary strongly in the number and types of internally available AI applications.”
Quote in the paperNot a substantial claimMay combine two claims.
PremisecitationThe Dutch healthcare system is confronted with a constant rise in demand accompanied by strong pressure to limit associated costs.
“The Dutch healthcare system is confronted with a constant rise in demand accompanied by a strong pressure to limit associated costs [27].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [27] Ministerie van Volksgezondheid Welzijn en Sport (2018) Kamerbrief over Aanbieding Bestuurlijk Akkoord (Hoofdlijnenakkoord) Medisch-Specialistische Zorg 2019-2022. https://www.rijksoverheid.nl/documenten/kamerstukken/2018/06/04/kamerbrief-over-hoofdlijnenakkoord-medisch-specialistische-zorg-2019-2022. Accessed 21 Nov 2019
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May combine two claims.
InterpretationreasoningAmong the most prominent hindering factors is the uncertain added value for clinical practice, which causes low acceptance of AI applications among adopters and complicates the mobilization of funds to acquire AI applications.
“Among the most prominent hindering factors is the uncertain added value for clinical practice, which causes low acceptance of AI applications among adopters and complicates the mobilization of funds to acquire AI applications.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
InterpretationreasoningA large number of false negatives is more dangerous because a potential lesion might be overlooked.
“Having a large number of false negatives is even more dangerous, because it means that a potential lesion might get overlooked.”
Quote in the paperNot a substantial claimMay combine two claims.
InterpretationcitationSome technical understanding is imperative for quality and safety assessment and therefore creates trust in the AI application's reliability.
“However, some technical understanding is imperative for quality and safety assessment and therefore create trust in the AI application’s reliability [8, 21, 30].”
Quote in the paperSubstantial claim0 of 3 sources checked- cites [8] Char DS, Shah NH, Magnus D (2018) Implementing machine learning in health care ’ addressing ethical challenges. N Engl J Med 378(11):981–983. https://doi.org/10.1056/NEJMp1714229 source
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- cites [21] Recht MP, Dewey M, Dreyer K et al (2020) Integrating artificial intelligence into the clinical practice of radiology: challenges and recommendations. Eur Radiol:1–9. https://doi.org/10.1007/s00330-020-06672-5 source
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- cites [30] Rubin DL (2019) Artificial intelligence in imaging: the radiologist’s role. J Am Coll Radiol 16(9):1309–1317. https://doi.org/10.1016/j.jacr.2019.05.036 source
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May combine two claims.
Study design and conductreasoningInterviewees varied in related experience and knowledge due to the early stage of AI implementation, so the sample is possibly biased towards individuals with a particular interest and above-average positive attitude towards AI applications.
“Interviewees varied with regard to their related experience and knowledge, due to the early stage of implementation of AI in radiology practice. Therefore, the sample of interviewees is possibly biased towards individuals with a particular interest and above-average positive attitude towards AI applications.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable). May combine two claims.
InterpretationreasoningIn order for AI applications to contribute to improvement of quality and efficiency of clinical radiology, implementation processes need to be carried out in a structured manner, thereby providing evidence on clinical added value.
“In order for AI applications to contribute to the improvement of the quality and efficiency of clinical radiology, implementation processes need to be carried out in a structured manner, thereby providing evidence on the clinical added value of AI applications.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
InterpretationreasoningEvidence on the clinical added value of AI in radiology is needed for successful implementation.
“Evidence on the clinical added value of AI in radiology is needed for successful implementation.”
Quote in the paperNot a substantial claimMay combine two claims.
PremisecitationTechnology implementation in hospital settings involves a large variety of stakeholders and organizational procedures, with strong routines and professional identities, as well as strict legal and regulatory standards.
“Technology implementation in hospital settings involves a large variety of stakeholders and organizational procedures, with strong routines and professional identities, as well as strict legal and regulatory standards [18–20].”
Quote in the paperSubstantial claim0 of 3 sources checked- cites [18] Pope C, Halford S, Turnbull J, Prichard J, Calestani M, May C (2013) Using computer decision support systems in NHS emergency and urgent care: Ethnographic study using normalisation process theory. BMC Health Serv Res 13(1) source
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- cites [19] Greenhalgh T, Robert G, Macfarlane F, Bate P, Kyriakidou O (2004) Diffusion of innovations in service organizations: systematic review and recommendations. Milbank Q 82(4):581–629. https://doi.org/10.1111/j.0887-378X.2004.00325.x source
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- cites [20] Greenhalgh T, Wherton J, Papoutsi C et al (2017) Beyond adoption: a new framework for theorizing and evaluating nonadoption, abandonment, and challenges to the scale-up, spread, and sustainability of health and care technologies. J Med Internet Res 19(11):e367. https://doi.org/10.2196/jmir.8775 source
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PremisecitationLiterature has mainly blamed the failure of early CAD systems on low technical performance, while other potential barriers such as organizational or social aspects have been largely ignored.
“Literature has mainly blamed this on low technical performance of these early applications [5, 14–16], while other potential barriers to successful implementation, such as organizational or social aspects, have been largely ignored [17].”
Quote in the paperSubstantial claim0 of 5 sources checked- cites [5] Sogani J, Allen B Jr, Dreyer K, McGinty G (2019) Artificial intelligence in radiology: the ecosystem essential to improving patient care. Clin Imaging 59(July 2019):8–11. https://doi.org/10.1016/j.clinimag.2019.08.001 source
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- cites [14] van Ginneken B, Schaefer-Prokop CM, Prokop M (2011) Computer-aided diagnosis: how to move from the laboratory to the clinic. Radiology. 261(3):719–732. https://doi.org/10.1148/radiol.11091710 source
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- cites [15] Kohli A, Jha S (2018) Why CAD failed in mammography. J Am Coll Radiol 15(3):535–537. https://doi.org/10.1016/j.jacr.2017.12.029 source
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- cites [16] Hosny A, Parmar C, Quackenbush J, Schwartz LH, Aerts HJWL (2018) Artificial intelligence in radiology. Nat Rev Cancer 18(8):500–510. https://doi.org/10.1038/s41568-018-0016-5 source
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- cites [17] Nishikawa RM, Bae KT (2018) Importance of better human-computer interaction in the era of deep learning: mammography computer-aided diagnosis as a use case. J Am Coll Radiol 15(1):49–52. https://doi.org/10.1016/j.jacr.2017.08.027 source
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Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationAI applications in radiology are in an emerging phase, so it is too early to evaluate their implementation.
“Considering that AI applications in radiology are in an emerging phase, it is too early to evaluate their implementation [21].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [21] Recht MP, Dewey M, Dreyer K et al (2020) Integrating artificial intelligence into the clinical practice of radiology: challenges and recommendations. Eur Radiol:1–9. https://doi.org/10.1007/s00330-020-06672-5 source
Not checked in the free run.
Classified as probably not a substantial claim. May combine two claims.
PremisecitationAI is expected to cause large changes in clinical work practices and requires complementary skills from radiologists.
“AI is expected to cause large changes in clinical work practices and requires complementary skills from radiologists [5, 7, 8].”
Quote in the paperSubstantial claim0 of 3 sources checked- cites [5] Sogani J, Allen B Jr, Dreyer K, McGinty G (2019) Artificial intelligence in radiology: the ecosystem essential to improving patient care. Clin Imaging 59(July 2019):8–11. https://doi.org/10.1016/j.clinimag.2019.08.001 source
Not checked in the free run.
- cites [7] Jha S, Topol EJ (2016) Adapting to artificial intelligence: Radiologists and pathologists as information specialists. JAMA 316(22):2353–2354. https://doi.org/10.1001/jama.2016.17438 source
Not checked in the free run.
- cites [8] Char DS, Shah NH, Magnus D (2018) Implementing machine learning in health care ’ addressing ethical challenges. N Engl J Med 378(11):981–983. https://doi.org/10.1056/NEJMp1714229 source
Not checked in the free run.
Classified as probably not a substantial claim.
Study design and conductnone givenInterviews were conducted until thematic saturation was reached, meaning no new themes appeared during additional interviews.
“Interviews were conducted until thematic saturation was reached, meaning when no new themes appeared during additional interviews.”
Quote in the paperSubstantial claimClassified as probably not a substantial claim.
PremisecitationThe NASSS framework aims to detect determinants of implementation processes of complex technologies in healthcare on seven domains.
“The NASSS framework aims to detect the determinants of implementation processes of complex technologies in healthcare on seven domains: the condition, technology, value proposition, the adopter system (patient, lay caregivers, individual technology user, and other staff), the organization, and the wider institutional and social context.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [20] Greenhalgh T, Wherton J, Papoutsi C et al (2017) Beyond adoption: a new framework for theorizing and evaluating nonadoption, abandonment, and challenges to the scale-up, spread, and sustainability of health and care technologies. J Med Internet Res 19(11):e367. https://doi.org/10.2196/jmir.8775 source
Not checked in the free run.
Classified as probably not a substantial claim.
Study design and conductnone givenUsing maximum variability logic, interviewees occupying different positions within the participating hospitals were selected.
“Using a maximum variability logic, interviewees occupying different positions within the participating hospitals were selected (see Table 1 and Appendix A).”
Quote in the paperSubstantial claimClassified as probably not a substantial claim. May combine two claims.
Study design and conductnone givenThe concepts identified in the interviews were compared with the original NASSS framework, which was afterwards refined.
“The concepts identified in the interviews were compared with the original NASSS framework, which was afterwards refined.”
Quote in the paperSubstantial claimMay combine two claims.
PremisecitationImplementation of AI in clinical radiology practice is complex and has so far been slow.
“While technical performance of AI applications is expected to increase continuously, its implementation in clinical radiology practice is rather complex and has so far been slow [6, 12, 13].”
Quote in the paperSubstantial claim0 of 3 sources checked- cites [6] He J, Baxter SL, Xu J, Xu J, Zhou X, Zhang K (2019) The practical implementation of artificial intelligence technologies in medicine. Nat Med 25(1):30–36. https://doi.org/10.1038/s41591-018-0307-0 source
Not checked in the free run.
- cites [12] Dreyer KJ, Geis JR (2017) When machines think: Radiology’s next frontier. Radiology. 285(3):713–718. https://doi.org/10.1148/radiol.2017171183 source
Not checked in the free run.
- cites [13] Yu KH, Kohane IS (2019) Framing the challenges of artificial intelligence in medicine. BMJ Qual Saf 28(3):238–241. https://doi.org/10.1136/bmjqs-2018-008551 source
Not checked in the free run.
The authors state this as an assumption.
AI applications will encounter barriers to implementation.
“However, in view of the unsuccessful widespread diffusion of earlier CAD systems, it can be assumed that AI applications will encounter barriers to implementation.”
The paper relies on this without support.
A large number of false positives create additional work for the radiologist.
“In clinical terms, a large number of false positives create additional work for the radiologist, which was the case of earlier unsuccessful CAD applications.”
The paper relies on this without support.
Currently, CE marks are granted without requiring proof of the performance and added benefit for clinical practice.
“Currently, CE marks are granted without requiring proof of the performance and added benefit for clinical practice.”
The paper relies on this without support.
The new MDR requires CE certification through a notified body and necessitates a large increase in requirements on quality, safety, and post-market surveillance.
“The new MDR requires CE certification through a notified body and necessitates a large increase in requirements on quality, safety, and post-market surveillance.”
The paper relies on this without support.
Measuring clinical and organizational benefits of AI at a micro-level is difficult, and there is no standard methodology to measure increases in the quality of diagnosis.
“One reason is that measuring clinical and organizational benefits of AI on a micro-level is difficult. There is, for example, no standard methodology to measure increases in the quality of diagnosis.”
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Lack of accuracy of AI output is considered by clinicians and patients to pose a potential risk of harm.
“The lack of accuracy of AI output was also considered to pose a potential risk of harm by both clinicians and patients, as, in some cases where the algorithm may output false negative results, it may provide an incorrect sense of reassurance and cause a delay in treatment.”
From Barriers to and facilitators of artificial intelligence adoption in health care: scoping review (2024) · cites this paper as [57]
The Results section on hindering factors says clinicians doubted AI applications’ quality and safety and that false negatives could cause lesions to be overlooked. The paper does not report patients’ views or specifically say that false negatives create false reassurance and delay treatment; its interviewee list contains no patients. Page numbers are not available in our copy. (LLM, conf=0.88)
Experimental — accuracy not yet measuredWhen an AI algorithm is too sensitive and provides false positive results, it may add work and costs to the treatment process.
“However, in cases where the algorithm is too sensitive, thereby providing false positive results, it may add work and costs to the treatment process [39,42,57,61,68].”
From Barriers to and facilitators of artificial intelligence adoption in health care: scoping review (2024) · cites this paper as [57]
In Results, under “Identified hindering factors for AI implementation in radiology” (page unavailable), the paper says that many false positives create additional work for radiologists. It does not say that false positives increase treatment-process costs; its discussion of healthcare costs concerns budget pressures more generally. (LLM, conf=0.88)
Experimental — accuracy not yet measuredClinicians expressed fear around having to reframe their professional identity and responsibilities.
“Clinicians expressed fear around having to reframe their professional identity and responsibilities [57].”
From Barriers to and facilitators of artificial intelligence adoption in health care: scoping review (2024) · cites this paper as [57]
The Results section says interviewees mentioned a need to reframe their professional identity and responsibilities, and separately notes that radiologists’ attitudes toward AI ranged to fear. It does not say clinicians expressed fear about that reframing; it specifically says none of the interviewees expressed fear of being replaced by AI. (LLM, conf=0.84)
Experimental — accuracy not yet measuredThe presence of AI experts, perhaps a multidisciplinary team with clinical scientists, data science and subject matter experts with AI skills, an innovation manager, AI experts to provide training, and local champions within departments involved in the end-to-end process, was considered an important element for adoption.
“The presence of AI experts, perhaps a multidisciplinary team, particularly with clinical scientists, data science and subject matter experts with AI skills, an innovation manager, AI experts to provide training, and local champions within departments involved in the end-to-end process, was considered an important element for adoption [32,57,59,62,71].”
From Barriers to and facilitators of artificial intelligence adoption in health care: scoping review (2024) · cites this paper as [57]
The Results section identifies local champions as vital to implementation throughout the process and describes a designated innovation manager as a sign of innovation leadership. It does not identify the proposed multidisciplinary team of clinical scientists, data scientists and subject-matter experts, or AI experts providing training, as adoption factors. (LLM, conf=0.85)
Experimental — accuracy not yet measuredLack of regulation and policies from the government, including uncertainty around legal direction or law, is a barrier to the application of AI technologies.
“A lack of regulation and policies from the government, including uncertainty around legal direction or law, was presented as a barrier to the application of AI technologies [37,45,57,60,77,78].”
From Barriers to and facilitators of artificial intelligence adoption in health care: scoping review (2024) · cites this paper as [57]
The Results section lists regulatory and legal uncertainties as a hindering factor for AI implementation in radiology and links them to a lack of jurisprudence under European regulations and unresolved legal responsibility. It does not say that government regulations or policies themselves are absent; it discusses uncertainty about how existing and forthcoming rules apply. Page numbers are not available in our copy. (LLM, conf=0.86)
Experimental — accuracy not yet measured
Ease of use; complex interfaces; and inconsistent performance, for example, due to false positives and negatives, add burden to the workflow, creating more work for clinicians, thereby impeding adoption.
“Ease of use; complex interfaces; and inconsistent performance, for example, due to false positives and negatives add burden to the workflow, creating more work for clinicians, thereby impeding adoption [42,52,57-59].”
From Barriers to and facilitators of artificial intelligence adoption in health care: scoping review (2024) · cites this paper as [57]
Our respondents regarded the technology with skepticism, similar to others.
“Similar to others, they also regarded the technology with skepticism [35,41,42].”
From An Assessment of How Clinicians and Staff Members Use a Diabetes Artificial Intelligence Prediction Tool: Mixed Methods Study (2023) · cites this paper as [41]
Distrust challenges the adoption of machine learning-based CDSSs.
“Such distrust has been shown to challenge the adoption of machine learning–based CDSSs [7-10]”
From Factors influencing clinician trust in predictive clinical decision support systems for in-hospital deterioration: qualitative descriptive study (2022) · cites this paper as [9]
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
Each contradiction between two passages listed here was confirmed by an independent check.
Reference 31 is described as a survey of radiology residents
MinorThe discussion cites reference 31 as evidence from radiology residents, while its listed title identifies its subjects as medical students.
“radiology residents [31]”
“31. Pinto dos Santos D Giese D Brodehl S Medical students’ attitude towards artificial intelligence: a multicentre survey”
Not all 24 interviews were from hospitals
MinorThe abstract attributes all 24 interviews to the seven hospitals, but Table 1 includes four key informants from professional organizations or an imaging technology provider.
“Data collection consisted of 24 semi-structured interviews from seven Dutch hospitals.”
“| Key informants | | | | Professional organization | 1 | Member of management | | Professional organization | 1 | Implementation advisor | | Professional organization | 1 | Member of management | | Imaging technology provider | 1 | Innovation manager | | Total number of interviews | 24 | |”
Seven NASSS domains claimed, but six listed
MinorThe sentence says the framework covers seven domains but enumerates only six: condition, technology, value proposition, adopter system, organization, and wider context.
“on seven domains”
“the condition, technology, value proposition, the adopter system (patient, lay caregivers, individual technology user, and other staff), the organization, and the wider institutional and social context.”
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“Such distrust has been shown to challenge the adoption of machine learning–based CDSSs [7-10], whereas trust is associated with increased intent to adopt machine learning–based CDSSs [11].”
BackgroundEnhancing trust in AI through industry self-governance.
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- Authors
- Strohm, L., Hehakaya, C., Ranschaert, E. R., Boon, W. P. C., & Moors, E. H. M.
- Affiliations
- Utrecht University (NL)
- University Medical Center Utrecht (NL)
- Elisabeth-TweeSteden Ziekenhuis (NL)
- Corresponding author
- Hehakaya, Charisma
- Venue
- European Radiology
- Published
- 2020-05-26
- Volume
- 30
- Issue
- 10
- Pages
- 5525-5532
- ISSN
- 0938-7994 (ISSN-L)
- 1432-1084
- PMC
- PMC7476917
- OpenAlex
- W3032075591
- Cited by
- 329
- References
- 40
- Citations by year
- 2026: 61 · 2025: 78 · 2024: 80 · 2023: 58 · 2022: 36 · 2021: 15 · 2020: 1
- FWCI
- 8.10
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- European Radiology (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- Ghent University Academic Bibliography (Ghent University) (submittedVersion)
- Utrecht University Repository (Utrecht University) (submittedVersion, other-oa)
- Funders
- University Medical Center Utrecht
- Topics
- Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
- Health Sciences › Medicine › Radiology, Nuclear Medicine and Imaging › Radiology practices and education
- Health Sciences › Health Professions › General Health Professions › Health Policy Implementation Science
- Keywords
- artificial intelligence in radiology, NASSS framework, radiologists, referring clinicians, local champions, trust in AI, cost containment, Dutch healthcare system
- MeSH terms
- Radiologists, Artificial Intelligence, Data Collection, Humans, Netherlands, Radiography, Radiology, Program Evaluation, Program Development, Qualitative Research
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