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Putting one-to-one marketing to work: Personalization, customization, and choice
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Cited by
Aguirre, E., Mahr, D., Grewal, D., de Ruyter, K., & Wetzels, M. (2015) · Journal of Retailing · doi:10.1016/j.jretai.2014.09.005 · Cited by 868
Personalization in personalized marketing: Trends and ways forward
Chandra, S., Verma, S., Lim, W. M., Kumar, S., & Donthu, N. (2022) · Psychology & Marketing · doi:10.1002/mar.21670 · Cited by 595
Thomaz, F., Salge, C., Karahanna, E., & Hulland, J. (2020) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-019-00704-3 · Cited by 204
“…(Claycomb & Martin, 2001), since it increases sales ’ leads, customer acquisition and retention (Bojei et al., 2013; Sahni, Wheeler, & Chintagunta, 2018), firm profit, customer satisfaction, and enables the discovery of novel consumer needs and preferences (Arora et al., 2008; Huang & Rust, 2017).”
BackgroundChen, X., Sun, J., & Liu, H. (2022) · Journal of Consumer Behaviour · doi:10.1002/cb.1947 · Cited by 77
Metadata
- Authors
- Arora, N., Dreze, X., Ghose, A., Hess, J. D., Iyengar, R., Jing, B., Joshi, Y., Kumar, V., Lurie, N., Neslin, S., Sajeesh, S., Su, M., Syam, N., Thomas, J., & Zhang, Z. J.
- Venue
- Marketing Letters
- Published
- 2008-09-16
- Volume
- 19
- Issue
- 3-4
- Pages
- 305-321
- ISSN
- 0923-0645 (ISSN-L)
- 1573-059X
- OpenAlex
- W2138584823
- Cited by
- 480
- References
- 10
- FWCI
- 35.86
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
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