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Cited by 198

The DOI matches its Crossref record; 11 of the 11 references it cites were found in a registry or an index.

Product intelligence: its conceptualization, measurement and impact on consumer satisfaction

Open access
Rijsdijk, Serge A., Hultink, Erik Jan, Diamantopoulos, Adamantios·2007·Journal of the Academy of Marketing Science
DOI 10.1007/s11747-007-0040-6
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Abstract

In the last decade, companies have developed a large number of intelligent products. Due to the use of information technology, these products operate somewhat autonomously, cooperate with other products, or adapt to changing circumstances. Based on a literature review and interviews with practitioners, the present article conceptualizes product intelligence and describes a procedure to measure the construct. The article also explores the link of product intelligence to consumer satisfaction through the innovation attributes of relative advantage, compatibility, and complexity. The article considers practical and theoretical implications and identifies future research directions.

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Registry

Crossref · 10.1007/s11747-007-0040-6

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Metadata

Authors
Rijsdijk, S. A., Hultink, E. J., & Diamantopoulos, A.
Venue
Journal of the Academy of Marketing Science
Publisher
Springer Science and Business Media LLC
Published
2007-05-09
Volume
35
Issue
3
Pages
340-356
ISSN
  • 0092-0703 (ISSN-L)
  • 1552-7824
DOI
10.1007/s11747-007-0040-6
OpenAlex
W2128291680
Cited by
198
References
11
FWCI
2.26
Type
journal article
Language
en
Open access
hybrid

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CoChat. (2026). Citation check: Product intelligence: its conceptualization, measurement and impact on consumer satisfaction. https://app.cochat.ai/papers/10.1007/s11747-007-0040-6
The paper
Rijsdijk, S. A., Hultink, E. J., & Diamantopoulos, A. (2007). Product intelligence: its conceptualization, measurement and impact on consumer satisfaction. Journal of the Academy of Marketing Science. https://doi.org/10.1007/s11747-007-0040-6

Data sources

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.