Paths to and off purchase: quantifying the impact of traditional marketing and online consumer activity
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Higher levels of customer activity on social media lead to disengagement (Facebook unlikes).
“Srinivasan et al. (2016) find that higher levels of customer activity on social media lead to disengagement (i.e., Facebook unlikes).”
From A strategic framework for artificial intelligence in marketing (2021) · cites this paper as Srinivasan et al. (2016)
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Hey, Alexa! What attributes of Skills affect firm value?
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- Authors
- Srinivasan, S., Rutz, O. J., & Pauwels, K.
- Affiliations
- Boston University (US)
- University of Washington (US)
- Özyeğin University (TR)
- Corresponding author
- Rutz, Oliver J.
- Venue
- Journal of the Academy of Marketing Science
- Published
- 2015-03-14
- Volume
- 44
- Issue
- 4
- Pages
- 440-453
- ISSN
- 0092-0703 (ISSN-L)
- 1552-7824
- OpenAlex
- W2021128188
- Cited by
- 255
- References
- 38
- Citations by year
- 2026: 10 · 2025: 24 · 2024: 28 · 2023: 27 · 2022: 18 · 2021: 34 · 2020: 39 · 2019: 18 · 2018: 24 · 2017: 18 · 2016: 12 · 2015: 3
- FWCI
- 58.50
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Journal of the Academy of Marketing Science (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- eResearch@Ozyegin (submittedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Digital Marketing and Social Media
- Social Sciences › Business, Management and Accounting › Marketing › Marketing and Advertising Strategies
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Market Behavior and Pricing
- Keywords
- path to purchase, earned media, owned media, paid media, customer engagement, search engine advertising, marketing mix, price, advertising, distribution, fast-moving consumer goods, low-involvement products, sales drivers, consumer behavior
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