The DOI matches its Crossref record; 14 of the 14 references it cites were found in a registry or an index.
Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance
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Exploration and Exploitation in Organizational Learning
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A Dynamic Theory of Organizational Knowledge Creation
Nonaka, I. (1994) · Organization Science · doi:10.1287/orsc.5.1.14 · Cited by 17,809 · cited 11×
“These factors are considered crucial in managing knowledge acquisition and integration within an organization (Grant 1996; Nonaka 1994).”
InfluentialToward a knowledge-based theory of the firm
Grant, R. M. (1996) · Strategic Management Journal · doi:10.1002/smj.4250171110 · Cited by 16,157
Evolving to a New Dominant Logic for Marketing
Vargo, S. L., & Lusch, R. F. (2004) · Journal of Marketing · doi:10.1509/jmkg.68.1.1.24036 · Cited by 14,779
Reconsidering Baron and Kenny: myths and truths about mediation analysis
Zhao, X., Lynch, J. G., & Chen, Q. (2010) · Journal of Consumer Research · doi:10.1086/651257 · Cited by 12,583
Estimating Nonresponse Bias in Mail Surveys
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Estimating nonresponse bias in mail surveys
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Customer engagement behavior: Theoretical foundations and research directions
van Doorn, J., Lemon, K. N., Mittal, V., Nass, S., Pick, D., Pirner, P., & Verhoef, P. C. (2010) · Journal of Service Research · doi:10.1177/1094670510375599 · Cited by 3,536
Managing the co-creation of value
Payne, A. F., Storbacka, K., & Frow, P. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0070-0 · Cited by 3,502
Cited by
Digital transformation: A multidisciplinary reflection and research agenda
Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2021) · Journal of Business Research · doi:10.1016/j.jbusres.2019.09.022 · Cited by 5,720
“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers
Larivière, B., Bowen, D., Andreassen, T. W., Kunz, W., Sirianni, N. J., Voss, C., Wünderlich, N. V., & De Keyser, A. (2017) · Journal of Business Research · doi:10.1016/j.jbusres.2017.03.008 · Cited by 779
Customer engagement behaviours in social media: Capturing innovation opportunities
Carlson, J., Rahman, M., Voola, R., & De Vries, N. (2018) · Journal of Services Marketing · doi:10.1108/jsm-02-2017-0059 · Cited by 345
The value of social media for innovation: A capability perspective
Muninger, M.-I., Hammedi, W., & Mahr, D. (2019) · Journal of Business Research · doi:10.1016/j.jbusres.2018.10.012 · Cited by 277
Customer participation in services: domain, scope, and boundaries
Dong, B., & Sivakumar, K. (2017) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-017-0524-y · Cited by 265
Metadata
- Authors
- Cui, A. S., & Wu, F.
- Venue
- Journal of the Academy of Marketing Science
- Published
- 2015-03-12
- Volume
- 44
- Issue
- 4
- Pages
- 516-538
- ISSN
- 0092-0703 (ISSN-L)
- 1552-7824
- OpenAlex
- W2064552178
- Cited by
- 496
- References
- 14
- FWCI
- 76.53
- Type
- journal article
- Language
- en
- Open access
- green
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- CoChat. (2026). Citation check: Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance. https://app.cochat.ai/papers/10.1007/s11747-015-0433-x
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- Cui, A. S., & Wu, F. (2016). Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance. Journal of the Academy of Marketing Science. https://doi.org/10.1007/s11747-015-0433-x
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
