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Measuring Technology Incorporation/Infusion

Robert W. Zmud, L. Eugene Apple·1992·Journal of Product Innovation Management

Abstract

For a technological innovation to be truly valuable, it must be incorporated within the adopting organization's operational or managerial work systems. Prior studies have examined an aspect of incorporation referred to as routinization (e.g., the adjustment of an organization's governance systems to account for the innovation). In this article, Robert W. Zmud and L. Eugene Apple introduce a second component of incorporation, that of infusion (e.g., the extent to which the full potential of the innovation has been embedded within an organization's operational or managerial work systems). They report findings of a combined quantitative and qualitative study aimed at measuring both the routinization and infusion of electronic scanners in supermarket chains and suggest that infusion can be measured and is distinct from routinization.

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Cites

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Research works printed but not linked: 16

  1. Apple L. E., 1984, Management Science Implementation
  2. 10.1177/001041407500800204 · DOI · Paper page
  3. 10.1287/mnsc.36.2.123 · DOI · Paper page
  4. 10.1016/0305-0483(89)90043-1 · DOI
  5. Fischer W. A., 1986, The elusive product champion, Research Management, 29, 13, 10.1080/00345334.1986.11756964 · DOI
  6. Hall G. E., 1977, A developmental model for determining whether the treatment is actually implemented, American Educational Research Journal, 14, 263, 10.3102/00028312014003263 · doi:10.3102/00028312014003263 · Paper page
  7. 10.1145/358527.358543 · DOI · Paper page
  8. 10.1145/2135.358307 · DOI · Paper page
  9. Kraemer K. L., 1981, The politics of model implementation, Systems, Objectives, Solutions, 1, 161
  10. Kwon T. H., 1987, Critical Issues in Information Systems Research
  11. 10.1287/mnsc.34.10.1252 · DOI · Paper page
  12. 10.1016/0361-3682(83)90028-4 · DOI · Paper page
  13. 10.2307/2392764 · DOI
  14. Sullivan C. H., 1985, Systems planning in the information age, Sloan Management Review, 26, 3
  15. 10.1109/TEM.1982.6447463 · DOI · Paper page
  16. Yin R. K., 1979, Changing Urban Bureaucracies

Metadata

Authors
Zmud, R. W., & Apple, L. E.
Venue
Journal of Product Innovation Management
Publisher
Wiley
Published
1992-06
Volume
9
Issue
2
Pages
148-155
ISSN
  • 0737-6782 (ISSN-L)
  • 1540-5885
OpenAlex
W2126548589
Cited by
257
References
0
FWCI
3.66
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Measuring Technology Incorporation/Infusion. https://app.cochat.ai/papers/10.1016/0737-6782(92)90006-x
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Zmud, R. W., & Apple, L. E. (1992). Measuring Technology Incorporation/Infusion. Journal of Product Innovation Management. https://doi.org/10.1016/0737-6782(92)90006-x

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.