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Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performance
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“Engagement also has a positive effect on extra-role performance, i.e. the aspects of work which often cannot be found in job descriptions or formal expectations (MacKenzie et al. 1991).”
From Work engagement in health professions education (2017) · cites this paper as MacKenzie et al. 1991
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Metadata
- Authors
- MacKenzie, S. B., Podsakoff, P. M., & Fetter, R.
- Affiliations
- Indiana University (US)
- Corresponding author
- MacKenzie, Scott B
- ORCID
- Podsakoff, Philip M
- Venue
- Organizational Behavior and Human Decision Processes
- Publisher
- Elsevier BV
- Published
- 1991-10
- Volume
- 50
- Issue
- 1
- Pages
- 123-150
- ISSN
- 0749-5978 (ISSN-L)
- OpenAlex
- W2099325598
- Cited by
- 807
- References
- 42
- Citations by year
- 2026: 6 · 2025: 14 · 2024: 23 · 2023: 21 · 2022: 27 · 2021: 23 · 2020: 24 · 2019: 35 · 2018: 36 · 2017: 24 · 2016: 41 · 2015: 47 · 2014: 34 · 2013: 41 · 2012: 43
- FWCI
- 13.50
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Organizational Behavior and Human Decision Processes (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Motivation
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
- Keywords
- organizational citizenship behavior, salesperson performance, management performance evaluation, altruism, civic virtue, courtesy, sportsmanship, insurance agents, common method bias
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