Cited by 375Sentiment Analysis and Opinion MiningCommunication and COVID-19 ImpactMisinformation and Its Impacts

The DOI matches its Crossref record; 55 of the 55 references it cites were found in a registry or an index; none of the 7 sources its claims cite is checked for support yet.

Sentiment Analysis of COVID-19 tweets by Deep Learning Classifiers—A study to show how popularity is affecting accuracy in social media

Open access

Abstract

COVID-19 originally known as Corona VIrus Disease of 2019, has been declared as a pandemic by World Health Organization (WHO) on 11th March 2020. Unprecedented pressures have mounted on each country to make compelling requisites for controlling the population by assessing the cases and properly utilizing available resources. The rapid number of exponential cases globally has become the apprehension of panic, fear and anxiety among people. The mental and physical health of the global population is found to be directly proportional to this pandemic disease. The current situation has reported more than twenty four million people being tested positive worldwide as of 27th August, 2020. Therefore, it is the need of the hour to implement different measures to safeguard the countries by demystifying the pertinent facts and information. This paper aims to bring out the fact that tweets containing all handles related to COVID-19 and WHO have been unsuccessful in guiding people around this pandemic outbreak appositely. This study analyzes two types of tweets gathered during the pandemic times. In one case, around twenty three thousand most re-tweeted tweets within the time span from 1st Jan 2019 to 23rd March 2020 have been analyzed and observation says that the maximum number of the tweets portrays neutral or negative sentiments. On the other hand, a dataset containing 226,668 tweets collected within the time span between December 2019 and May 2020 have been analyzed which contrastingly show that there were a maximum number of positive and neutral tweets tweeted by netizens. The research demonstrates that though people have tweeted mostly positive regarding COVID-19, yet netizens were busy engrossed in re-tweeting the negative tweets and that no useful words could be found in WordCloud or computations using word frequency in tweets. The claims have been validated through a proposed model using deep learning classifiers with admissible accuracy up to 81%. Apart from these the authors have proposed the implementation of a Gaussian membership function based fuzzy rule base to correctly identify sentiments from tweets. The accuracy for the said model yields up to a permissible rate of 79%.

Overview

AI snapshot

Written from the paper’s full text.

TL;DR

The paper analyzes COVID-19 tweets and argues that highly retweeted/popular tweets skew negative or neutral while unique tweets are more positive or neutral, with word clouds and word frequencies showing little actionable guidance. It reports up to 81% accuracy for a Logistic Regression/Tfidf trigram model on DATA_SET 1 and 79% F1 for a Gaussian fuzzy rule-based sentiment model.

Key findings

  • In DATA_SET 1 (226,673 tweets), TextBlob labeled 98,995 positive, 53,414 negative, and 74,264 neutral tweets; AFINN labeled 66,481 positive, 101,607 negative, and 58,585 neutral tweets. In the most-retweeted DATA_SET 2 (22,985 tweets), TextBlob labeled 6,728 positive, 3,597 negative, and 12,660 neutral tweets; AFINN labeled 4,604 positive, 9,273 negative, and 9,108 neutral tweets.
  • Best classifier accuracy was 81% for DATA_SET 1 using Logistic Regression with trigrams under the Tfidf vectorizer, and 75% for DATA_SET 2 using Logistic Regression with bigrams under the Tfidf vectorizer.
  • The proposed Gaussian membership function fuzzy rule-based system achieved F1-score 79%, precision 82.13%, recall 84.56%, sensitivity 91%, and mean absolute error 0.16, compared with the triangular membership system’s F1-score 78%, precision 80.45%, recall 82.61%, sensitivity 93%, and mean absolute error 0.19.
  • A non-parametric independent t-test on positive and negative sentiment values yielded t-value = 2.578 and p-value = 0.035, which the authors use to support their claim that social media was not useful enough during the COVID-19 outbreak.

Methods

  • The study used two Twitter datasets: DATA_SET 1 with 226,668 unique tweets from December 2019 to May 2020 collected via keywords such as “corona,” “covid,” “sarscov2,” “covid19,” and “coronavirus”; DATA_SET 2 with approximately 23,000 tweets having at least 1,000 retweets from 1 January 2020 to 23 March 2020.
  • Tweets were cleaned, labeled using SentiWordNet, TextBlob, and Afinn, then transformed with Count Vectorizer and Tfidf Vectorizer using unigrams, bigrams, and trigrams; classifiers included MultinomialNB, BernoulliNB, LinearSVC, AdaBoost, RandomForest, and LogisticRegression, with Doc2Vec models DBOW, DMC, and DMM also tested.
  • A Mamdani-style fuzzy rule-based model was proposed using Gaussian membership functions for positive score, negative score, and sentiment output, with seven inference rules and centroid defuzzification; VADER was used to label data for this fuzzy model.

Limitations

  • The paper states that the work “does not have the features to attend multilingual tweets,” which is listed as future work.
  • The paper states that further improvement may be possible by incorporating more membership grades in the fuzzy model.
  • Evident from the text: the analysis is limited to Twitter data over specific pandemic periods, and the datasets have unequal numbers of positive, negative, and neutral tweets, which the authors address by also using a Random Forest classifier to create balance.

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.1016/j.asoc.2020.106754

Cites

55 of 55 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Verification

Claims the paper makes

0 of 7 cited sources checked · 0 supported · 0 flagged

Show all 27 claims

  • Probably not a substantial claim. 22
  • The quote only partly states this claim. 3
  • It may state two separate claims as one. 9
26 of 26
  • The paper relies on this without support.

    Misleading information on social media causes depression, stress, anxiety and directly affects mental health.

    “it is now becoming a source of depression, stress and anxiety because of misleading information posted on social media.”
    “The mental health is directly affected because of the rapid spread of false information on social media.”
  • The paper relies on this without support.

    People's tweets and sentiments reflect the actual mental/emotional state of social media users.

    “We have implemented various state-of-the-art deep learning classifiers to extract the actual sentiment of social media users during this pandemic.”
    “Sentiment analysis is the gathering of people’s views regarding any event happening in real life.”
  • The paper relies on this without support.

    Accurate and not popular messages are being seen, shared or followed at par with the outbreak of Corona Virus in the world.

    “complete unique tweets and the tweets that have at least 1,000 re-tweets based on the logic that accurate and not popular messages are being seen, shared or followed at par with outbreak of Corona Virus in the world, have been considered in this paper.”
  • The paper relies on this without support.

    The mental and physical health of the global population is directly proportional to the pandemic disease.

    “The mental and physical health of the global population is found to be directly proportional to this pandemic disease.”
  • The paper relies on this without support.

    The tweet datasets (DATA_SET 1 and DATA_SET 2) are representative of public sentiment worldwide during the COVID-19 pandemic.

    “One of the major outcomes of this paper is the establishment of the fact from DATA_SET 1 that people worldwide has shown positive sentiments towards the disease.”
  • The paper relies on this without support.

    The sentiment labeling methods (TEXTBLOB, AFINN, VADER) correctly capture the sentiment of the tweets.

    “Step 2: VADER sentiment lexicon is used to label the data into three classes, viz., positive, negative and neutral based on their polarity scores.”
  • The paper relies on this without support.

    The WordCloud visualization adequately represents the content and discourse of the tweets.

    “The majority of the words that have been portrayed in each of the sentiments has been visualized using the WordCloud modules.”
  • The paper relies on this without support.

    The number of retweets reflects the popularity or importance of a tweet.

    “But, as mentioned earlier, the tweets with minimum 1000 retweets were considered for this experiment.”
8 of 8

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

  • Conflicting start dates for the retweeted-tweet dataset

    Minor

    The abstract says the retweeted tweets were collected from 1 January 2019, whereas the methods section says collection began on 1 January 2020.

  • DBOW+DMC logistic regression is not the fastest Table 7 result

    Minor

    The text calls this the best result for execution time, but Table 7 reports 14.12 seconds for it and 0.16 seconds for DBOW+DMC with BernoulliNB.

  • Conflicting sizes for DATA_SET 1

    Minor

    The text gives the first dataset as 226,688 tweets in one passage and 226,668 in another; Table 3 gives a third total of 226,673.

  • The described data split assigns no portion to the test set

    Minor

    The paper says data were divided into training, validation and test sets, but its stated allocation assigns both the 90% portion and the remaining 5% portion to training.

  • Logistic regression does not perform best in all Doc2Vec cases

    Minor

    The claim conflicts with Table 8, which lists LinearSVC or BernoulliNB-not logistic regression-as the reported classifiers for every DATA_SET 1 Doc2Vec model.

5 of 5

Citations

Cites

Flagged first, then by citations

Show all 53 references

Research works printed but not linked: 5

  1. Li, 2020, The impact of COVID-19 epidemic declaration on psychological consequences: a study on active weibo users, Int. J. Environ. Res. Publ. Health, 17, 2032, 10.3390/ijerph17062032 · DOI · Paper page
  2. E. Kouloumpis, T. Wilson, J. Moore, Twitter sentiment analysis: The good the bad and the omg!, in: Fifth International AAAI conference on weblogs and social media. (2011, July).
  3. Q. Le, T. Mikolov, (2014, January). Distributed representations of sentences and documents, in: International Conference on Machine Learning, pp. 1188-1196.
  4. I. Rish, An empirical study of the naive Bayes classifier, in: IJCAI 2001 workshop on empirical methods in artificial intelligence, Vol. 3(22) (2001, August), pp. 41-46.
  5. Olsen, 2004, Cross-sectional study design and data analysis, College Entrance Exam. Board, 26, 2006

Cited by

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Metadata

Authors
Chakraborty, K., Bhatia, S., Bhattacharyya, S., Platos, J., Bag, R., & Hassanien, A. E.
Affiliations
  • King Faisal University (SA)
  • Christ University (IN)
  • Cairo University (EG)
Corresponding author
Bhattacharyya, Siddhartha
Venue
Applied Soft Computing
Publisher
Elsevier BV
Published
2020-12
Volume
97
Pages
106754
ISSN
1568-4946 (ISSN-L)
OpenAlex
W3088352144
Cited by
375
References
53
Citations by year
2026: 6 · 2025: 24 · 2024: 55 · 2023: 80 · 2022: 115 · 2021: 94 · 2020: 1
FWCI
28.50
Type
journal article
Language
en
Open access
Locations
  • Applied Soft Computing (publishedVersion)
  • PubMed Central (publishedVersion)
  • PubMed (publishedVersion)
  • DSpace VŠB-TUO (VŠB-TUO) (submittedVersion)
Topics
  • Physical Sciences › Computer Science › Artificial Intelligence › Sentiment Analysis and Opinion Mining
  • Social Sciences › Communication › Communication and COVID-19 Impact
  • Social Sciences › Sociology and Political Science › Misinformation and Its Impacts
Keywords
COVID-19 pandemic, sentiment analysis, Twitter, retweets, tweet popularity, deep learning classifier, Gaussian membership function, fuzzy rule base, public perception of pandemic, World Health Organization

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