The DOI matches its Crossref record, with a small difference in title or year; 23 of the 23 references it cites were found in a registry or an index.
Measuring ERP success: The key-users’ viewpoint of the ERP to produce a viable IS in the organization
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“After the successful implementation the user usually becomes dependent on the ERP vendor for assistance and updates (Somers and Nelson [26]; Wu and Wang [30]).”
From Enterprise Resource Planning (ERP) System Implementation: A Case for User Participation (2013) · cites this paper as Wu and Wang [30]
Citations
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BackgroundSome Cautions on the Measurement of User Information Satisfaction*
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Cited by
Sorted by citations
Risk management in ERP project introduction: Review of the literature
Aloini, D., Dulmin, R., & Mininno, V. (2007) · Information & Management · doi:10.1016/j.im.2007.05.004 · Cited by 455
Enterprise Resource Planning (ERP): a review of the literature
Moon, Y. B. (2007) · International Journal of Management and Enterprise Development · doi:10.1504/ijmed.2007.012679 · Cited by 328
Determinants of satisfaction and continuance intention towards self‐service technologies
Chen, S., Chen, H., & Chen, M. (2009) · Industrial Management & Data Systems · doi:10.1108/02635570911002306 · Cited by 288
Factors influencing the continuance intention to the usage of Web 2.0: An empirical study
Chen, S., Yen, D. C., & Hwang, M. I. (2012) · Computers in Human Behavior · doi:10.1016/j.chb.2011.12.014 · Cited by 286
A multi-project model of key factors affecting organizational benefits from enterprise systems
(2010) · MIS Quarterly · doi:10.5555/2017458.2017464 · Cited by 259
Metadata
- Authors
- Wu, J.-H., & Wang, Y.-M.
- Affiliations
- National Sun Yat-sen University (TW)
- National Chi Nan University (TW)
- Corresponding author
- Wu, Jen-Her
- ORCID
- Wang, Yu-Min
- Venue
- Computers in Human Behavior
- Publisher
- Elsevier BV
- Published
- 2007-05
- Volume
- 23
- Issue
- 3
- Pages
- 1582-1596
- ISSN
- 0747-5632 (ISSN-L)
- OpenAlex
- W2020303288
- Cited by
- 203
- References
- 23
- Citations by year
- 2026: 1 · 2025: 4 · 2024: 3 · 2023: 4 · 2022: 6 · 2021: 5 · 2020: 9 · 2019: 12 · 2018: 5 · 2017: 10 · 2016: 10 · 2015: 10 · 2014: 19 · 2013: 24 · 2012: 16
- FWCI
- 16.35
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Computers in Human Behavior (publishedVersion)
- Funders
- National Science Council
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
- Keywords
- enterprise resource planning, ERP success, user satisfaction, key users, small and medium-sized enterprises, questionnaire development, reliability and validity, business process integration
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