Cited by 204ERP Systems Implementation and ImpactTechnology Adoption and User BehaviourCorporate Governance and Management

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Measuring ERP success: The key-users’ viewpoint of the ERP to produce a viable IS in the organization

Wu, Jen-Her, Wang, Yu-Min·2007·Computers in Human Behavior

DOI 10.1016/j.chb.2005.07.005

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Authors: Wu, J.-H., & Wang, Y.-M.
Affiliations: National Sun Yat-sen University (TW)
National Chi Nan University (TW)
Corresponding author: Wu, Jen-Her
ORCID: Wang, Yu-Min
Venue: Computers in Human Behavior
Publisher: Elsevier BV
Published: 2007-05
Volume: 23
Issue: 3
Pages: 1582-1596
ISSN: 0747-5632 (ISSN-L)
DOI: 10.1016/j.chb.2005.07.005
OpenAlex: W2020303288
Cited by: 203
References: 23
Citations by year: 2026: 1 · 2025: 4 · 2024: 3 · 2023: 4 · 2022: 6 · 2021: 5 · 2020: 9 · 2019: 12 · 2018: 5 · 2017: 10 · 2016: 10 · 2015: 10 · 2014: 19 · 2013: 24 · 2012: 16
FWCI: 16.35
Type: journal article
Language: en
Open access: closed
Licence: www.elsevier.com/tdm/userlicense/1.0/ (tdm)
www.elsevier.com/legal/tdmrep-license (tdm)
Locations: Computers in Human Behavior (publishedVersion)
Funders: National Science Council
Topics: Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
Keywords: enterprise resource planning, ERP success, user satisfaction, key users, small and medium-sized enterprises, questionnaire development, reliability and validity, business process integration

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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

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Measuring ERP success: The key-users’ viewpoint of the ERP to produce a viable IS in the organization

Overview

Integrity signals

Verification

Claims the paper makes

Claims other papers make about this one

Citations

Cites

Cited by

Related

Metadata

Record

About these checks