Enterprise Resource Planning (ERP): a review of the literature

Moon, Young B.

doi:10.1504/ijmed.2007.012679

Cited by 328ERP Systems Implementation and ImpactCorporate Governance and ManagementEnterprise Management and Information Systems

Enterprise Resource Planning (ERP): a review of the literature

Moon, Young B.·2007·International Journal of Management and Enterprise Development

DOI 10.1504/ijmed.2007.012679

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Abstract

This article is a review of work published in various journals on the topics of Enterprise Resource Planning (ERP) between January 2000 and May 2006. A total of 313 articles from 79 journals are reviewed. The article intends to serve three goals. First, it will be useful to researchers who are interested in understanding what kinds of questions have been addressed in the area of ERP. Second, the article will be a useful resource for searching for research topics. Third, it will serve as a comprehensive bibliography of the articles published during the period. The literature is analysed under six major themes and nine sub-themes.

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Review of literature by Moon [22] and Addo-Tenkorang and Helo [1] mention that one of the most cited critical success factors in ERP implementation is user participation and involvement.
“Review of literature conducted by Moon [22] and Addo-Tenkorang and Helo [1] mention that one of the most cited critical success factors in the implementation of ERP systems is user participation and involvement.”
From Enterprise Resource Planning (ERP) System Implementation: A Case for User Participation (2013) · cites this paper as Moon [22]

1 retracted

The Reaction of Financial Analysts to Enterprise Resource Planning (ERP) Implementation Plans (Retracted)
Hunton, J. E., McEwen, R. A., & Wier, B. (2002) · Journal of Information Systems · doi:10.2308/jis.2002.16.1.31 · Cited by 94 · see citing works
Retracted
Enterprise resource planning: Implementation procedures and critical success factors
Umble, E. J., Haft, R. R., & Umble, M. M. (2003) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00547-7 · Cited by 1,607 · see citing works
Critical factors for successful implementation of enterprise systems
Nah, F. F., Lau, J. L., & Kuang, J. (2001) · Business Process Management Journal · doi:10.1108/14637150110392782 · Cited by 1,338 · see citing works
The critical success factors for ERP implementation: an organizational fit perspective
Hong, K.-K., & Kim, Y. (2002) · Information & Management · doi:10.1016/s0378-7206(01)00134-3 · Cited by 1,162 · see citing works
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Robey, D., Ross, J. W., & Boudreau, M.-C. (2002) · Journal of Management Information Systems · doi:10.1080/07421222.2002.11045713 · Cited by 1,023 · see citing works
Enterprise resource planning: A taxonomy of critical factors
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An extension of the technology acceptance model in an ERP implementation environment
Amoako-Gyampah, K., & Salam, A. F. (2004) · Information & Management · doi:10.1016/j.im.2003.08.010 · Cited by 922 · see citing works
Investment in Enterprise Resource Planning: Business Impact and Productivity Measures
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“The companies which have implemented ERP systems and are relatively satisfied with their operations are now considering the extension of the functionalities provided by the original ERP systems.”
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What is ERP?
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Change management strategies for successful ERP implementation
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The impact of ERP on supply chain management: Exploratory findings from a European Delphi study
Akkermans, H. A., Bogerd, P., Yücesan, E., & Wassenhove, L. N. V. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00550-7 · Cited by 596 · see citing works
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Risk Factors in Enterprise-Wide/ERP Projects
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Financial impacts of enterprise resource planning implementations
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A framework of ERP systems implementation success in China: An empirical study
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A model of ERP project implementation
Parr, A., & Shanks, G. (2000) · Journal of Information Technology · doi:10.1080/02683960010009051 · Cited by 501 · see citing works
Moderate impact of ERPS on management accounting: a lag or permanent outcome?
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Planning for ERP systems: analysis and future trend
Chen, I. J. (2001) · Business Process Management Journal · doi:10.1108/14637150110406768 · Cited by 481 · see citing works
Enterprise resource planning systems: comparing firm performance of adopters and nonadopters
Hunton, J. E., Lippincott, B., & Reck, J. L. (2003) · International Journal of Accounting Information Systems · doi:10.1016/s1467-0895(03)00008-3 · Cited by 475 · see citing works
The relation of interface usability characteristics, perceived usefulness, and perceived ease of use to end-user satisfaction with enterprise resource planning (ERP) systems
Calisir, F., & Calisir, F. (2004) · Computers in Human Behavior · doi:10.1016/j.chb.2003.10.004 · Cited by 474 · see citing works
The ERP Revolution: Surviving vs. Thriving
Ross, J. W., & Vitale, M. R. (2000) · Information Systems Frontiers · doi:10.1023/a:1026500224101 · Cited by 472 · see citing works
ERP Implementation: Chief Information Officers' Perceptions of Critical Success Factors
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Factors affecting ERP system adoption: A comparative analysis between SMEs and large companies
Buonanno, G., Faverio, P., Pigni, F., Ravarini, A., Sciuto, D., & Tagliavini, M. (2005) · Journal of Enterprise Information Management · doi:10.1108/17410390510609572 · Cited by 449 · see citing works
Identifying critical issues in enterprise resource planning (ERP) implementation
Ehie, I. C., & Madsen, M. (2005) · Computers in Industry · doi:10.1016/j.compind.2005.02.006 · Cited by 447 · see citing works
Enterprise resource planning: Managing the implementation process
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Enterprise Resource Planning (ERP) Competence Constructs: Two‐Stage Multi‐Item Scale Development and Validation*
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Enterprise information systems project implementation:
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Success and failure factors of adopting SAP in ERP system implementation
Gargeya, V. B., & Brady, C. (2005) · Business Process Management Journal · doi:10.1108/14637150510619858 · Cited by 403 · see citing works
Enterprise Resource Planning Systems Research: An Annotated Bibliography
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Enterprise integration with ERP and EAI
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ERP implementation issues in advanced and developing countries
Huang, Z., & Palvia, P. (2001) · Business Process Management Journal · doi:10.1108/14637150110392773 · Cited by 385 · see citing works
Enterprise resource planning: multisite ERP implementations
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Successful implementation of ERP projects: Evidence from two case studies
Motwani, J., Mirchandani, D., Madan, M., & Gunasekaran, A. (2002) · International Journal of Production Economics · doi:10.1016/s0925-5273(01)00183-9 · Cited by 371 · see citing works
What Makes an ERP Implementation Relationship Worthwhile: Linking Trust Mechanisms and ERP Usefulness
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A survey on the recent research literature on ERP systems
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Enterprise systems and ongoing process change
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ERP implementation failures in China: Case studies with implications for ERP vendors
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Exploring knowledge sharing in ERP implementation: an organizational culture framework
Jones, M. C., Cline, M. K., & Ryan, S. D. (2004) · Decision Support Systems · doi:10.1016/j.dss.2004.06.017 · Cited by 317 · see citing works
ERP ADOPTION BY EUROPEAN MIDSIZE COMPANIES
van Everdingen, Y. (n.d.) · UCLA - Biblioteca de Ciencias y Tecnologia Felix Morales Bueno · Cited by 313 · see citing works
Critical elements for a successful enterprise resource planning implementation in small-and medium-sized enterprises
Loh, T. C., & Koh, S. C. L. (2004) · International Journal of Production Research · doi:10.1080/00207540410001671679 · Cited by 311 · see citing works
Issues in implementing ERP: A case study
Mandal, P., & Gunasekaran, A. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00549-0 · Cited by 302 · see citing works
Enterprise resource planning: the emerging organizational value systems
Gupta, A. (2000) · Industrial Management & Data Systems · doi:10.1108/02635570010286131 · Cited by 298 · see citing works
Market Reaction to ERP Implementation Announcements
Hayes, D. C., Hunton, J. E., & Reck, J. L. (2001) · Journal of Information Systems · doi:10.2308/jis.2001.15.1.3 · Cited by 291 · see citing works
ERP software implementation: an integrative framework
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Huang, S., Chang, I.-C., Li, S., & Lin, M.-T. (2004) · Industrial Management & Data Systems · doi:10.1108/02635570410561672 · Cited by 285 · see citing works
Enterprise resource planning: business needs and technologies
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Understanding the local-level costs and benefits of ERP through organizational information processing theory
Gattiker, T. F., & Goodhue, D. L. (2003) · Information & Management · doi:10.1016/s0378-7206(03)00082-x · Cited by 278 · see citing works
Enterprise resource planning survey of Korean manufacturing firms
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An ERP Implementation Case Study from a Knowledge Transfer Perspective
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Enterprise systems and the supply chain
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ERP II: a conceptual framework for next‐generation enterprise systems?
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Enterprise resource planning survey of Swedish manufacturing firms
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Pre-implementation attitudes and organizational readiness for implementing an Enterprise Resource Planning system
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The Role of the CIO and IT Functions in ERP
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Investigating enterprise systems adoption: uncertainty avoidance, intrinsic motivation, and the technology acceptance model
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Implementing enterprise resource planning and knowledge management systems in tandem: fostering efficiency and innovation complementarity
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A framework for evaluating ERP projects
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An investigation into the use of ERP systems in the service sector
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A balanced scorecard based framework for assessing the strategic impacts of ERP systems
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Causes influencing the effectiveness of the post‐implementation ERP system
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ERP plans and decision-support benefits
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ERP selection process in midsize and large organizations
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Achievement assessment for enterprise resource planning (ERP) system implementations based on critical success factors (CSFs)
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MAKING ERP A SUCCESS.
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A Framework for Evaluating ERP Implementation Choices
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A framework for the ex-ante evaluation of ERP software
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An Empirical Investigation on End-Users' Acceptance of Enterprise Systems
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Implementing Enterprise Resource Planning Systems: The Role of Learning from Failure
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ERP systems and the university as a “unique” organisation
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Enterprise resource planning: Developments and directions for operations management research
Jacobs, F. R., & Bendoly, E. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00546-5 · Cited by 216 · see citing works
Exploring the rationales for ERP and SCM integration
Tarn, J. M., Yen, D. C., & Beaumont, M. (2002) · Industrial Management & Data Systems · doi:10.1108/02635570210414631 · Cited by 216 · see citing works
Impediments to successful ERP implementation process
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ERP and application integration
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Networks, negotiations, and new times: the implementation of enterprise resource planning into an academic administration
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‘Best’ for whom?: the tension between ‘best practice’ ERP packages and diverse epistemic cultures in a university context
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Sticking to standards; technical and other isomorphic pressures in deploying ERP-systems
Benders, J., Batenburg, R. S., & van der Blonk, H. (2005) · Information & Management · doi:10.1016/j.im.2005.06.002 · Cited by 207 · see citing works
Deconstructing information packages
Kallinikos, J. (2004) · Information Technology and People · doi:10.1108/09593840410522152 · Cited by 205 · see citing works
ERP implementation: Lessons from a case study
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Measuring ERP success: The key-users’ viewpoint of the ERP to produce a viable IS in the organization
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Beginning SAP R/3 Implementation at Geneva Pharmaceuticals
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The role of social and intellectual capital in achieving competitive advantage through enterprise resource planning (ERP) systems
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Misalignments in ERP Implementation: A Dialectic Perspective
Soh, C., Sia, S. K., Boh, W. F., & Tang, M. (2003) · International Journal of Human-Computer Interaction · doi:10.1207/s15327590ijhc1601_6 · Cited by 184 · see citing works
Enterprise resource planning systems’ impact on accounting processes
Spathis, C. T., & Constantinides, S. (2004) · Business Process Management Journal · doi:10.1108/14637150410530280 · Cited by 184 · see citing works
Enterprise resource planning systems and its implications for operations function
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Data quality issues in implementing an ERP
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Enterprise resource planning (ERP) systems as a technology of power
Sia, S. K., Tang, M., Soh, C., & Boh, W. F. (2002) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/504350.504356 · Cited by 181 · see citing works
A six-stage model of the buying process for ERP software
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Enterprise resource planning systems adoption process: A survey of Canadian organizations
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A comprehensive framework for selecting an ERP system
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The impact of strategy and integration mechanisms on enterprise system value: Empirical evidence from manufacturing firms
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Lessons from enterprise resource planning implementations in Ireland – towards smaller and shorter ERP projects
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The control devolution
Hanseth, O., Ciborra, C. U., & Braa, K. (2001) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/506139.506144 · Cited by 164 · see citing works
Seeking strategic advantage in the post-net era: viewing ERP systems from the resource-based perspective
Beard, J. W., & Sumner, M. R. (2004) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2004.02.003 · Cited by 164 · see citing works
The Future of Enterprise System-Enabled Organizations
Davenport, T. H. (2000) · Information Systems Frontiers · doi:10.1023/a:1026591822284 · Cited by 162 · see citing works
The implementation of enterprise resource planning packages in different organisational and national cultures
Krumbholz, M., & Maiden, N. (2001) · Information Systems · doi:10.1016/s0306-4379(01)00016-3 · Cited by 161 · see citing works
Strategic technology adoption: extending ERP across the supply chain
de Búrca, S., Fynes, B., & Marshall, D. (2005) · Journal of Enterprise Information Management · doi:10.1108/17410390510609581 · Cited by 158 · see citing works
ERP adoption: a technological evolution approach
Chung, S. H., & Snyder, C. A. (2000) · International Journal of Agile Management Systems · doi:10.1108/14654650010312570 · Cited by 156 · see citing works
A synergic analysis for Web-based enterprise resources planning systems
Yen, D. C., Chou, D. C., & Chang, J. (2002) · Computer Standards & Interfaces · doi:10.1016/s0920-5489(01)00105-2 · Cited by 156 · see citing works
Extending the value of ERP
Willis, T. H., & Willis‐Brown, A. H. (2002) · Industrial Management & Data Systems · doi:10.1108/02635570210414640 · Cited by 155 · see citing works
Enterprise Resource Planning Systems
O’Leary, D. E. (2000) · Cambridge University Press eBooks · Cited by 155 · see citing works
Understanding misalignment and cascading change of ERP implementation: a stage view of process analysis
Wei, H.-L., Wang, E. T. G., & Ju, P.-H. (2005) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000547 · Cited by 155 · see citing works
The usefulness of ERP systems for effective management
Spathis, C. T., & Constantinides, S. (2003) · Industrial Management & Data Systems · doi:10.1108/02635570310506098 · Cited by 154 · see citing works
Bridging the Gap Between Organisational Needs and ERP Functionality
Rolland, C., & Prakash, N. (2000) · Requirements Engineering · doi:10.1007/pl00010350 · Cited by 152 · see citing works
Enhancing functionality in an enterprise software package
Scott, J. E., & Kaindl, L. (2000) · Information & Management · doi:10.1016/s0378-7206(99)00040-3 · Cited by 152 · see citing works
Unleashing the integration potential of ERP systems
Beretta, S. (2002) · Business Process Management Journal · doi:10.1108/14637150210428961 · Cited by 151 · see citing works
ERP and best of breed: a comparative analysis
Light, B., Holland, C. P., & Wills, K. (2001) · Business Process Management Journal · doi:10.1108/14637150110392683 · Cited by 150 · see citing works
Nurturing clients’ trust to encourage engagement success during the customization of ERP systems
Gefen, D. (2002) · Omega · doi:10.1016/s0305-0483(02)00032-4 · Cited by 150 · see citing works
Understanding enterprise systems-enabled integration
Volkoff, O., Strong, D. M., & Elmes, M. B. (2005) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000528 · Cited by 150 · see citing works
Tell me a good story
Alvarez, R., & Urla, J. (2002) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/504350.504357 · Cited by 148 · see citing works
ERP project dynamics and enacted dialogue
Besson, P., & Rowe, F. (2001) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/506139.506145 · Cited by 148 · see citing works
Supply‐chain re‐engineering using enterprise resource planning (ERP) systems: an analysis of a SAP R/3 implementation case
Al‐Mashari, M., & Zairi, M. (2000) · International Journal of Physical Distribution & Logistics Management · doi:10.1108/09600030010326064 · Cited by 147 · see citing works
Aligning ERP implementation with competitive priorities of manufacturing firms: An exploratory study
Yen, H. R., & Sheu, C. (2004) · International Journal of Production Economics · doi:10.1016/j.ijpe.2003.08.014 · Cited by 146 · see citing works
Enhancing Manufacturing Performance with Erp Systems
Palaniswamy, R., & Frank, T. (2000) · Information Systems Management · doi:10.1201/1078/43192.17.3.20000601/31240.7 · Cited by 144 · see citing works
Determining the ERP package‐selecting criteria
Baki, B., & Çakar, K. (2005) · Business Process Management Journal · doi:10.1108/14637150510578746 · Cited by 141 · see citing works
The maintenance implications of the customization of ERP software
Light, B. (2001) · Journal of Software Maintenance and Evolution Research and Practice · doi:10.1002/smr.240 · Cited by 139 · see citing works
ERP modeling: a comprehensive approach
Soffer, P., Golany, B., & Dori, D. (2003) · Information Systems · doi:10.1016/s0306-4379(02)00078-9 · Cited by 138 · see citing works
The implementation and deployment of an ERP system: An industrial case study
Berchet, C., & Habchi, G. (2005) · Computers in Industry · doi:10.1016/j.compind.2005.02.009 · Cited by 136 · see citing works
A classification for better use of ERP systems
Botta‐Genoulaz, V., & Millet, P. (2005) · Computers in Industry · doi:10.1016/j.compind.2005.02.007 · Cited by 133 · see citing works
ERP system and implementation‐process benefits
Bendoly, E., & Schoenherr, T. (2005) · International Journal of Operations & Production Management · doi:10.1108/01443570510585516 · Cited by 132 · see citing works
Enterprise resource planning and organisational innovation: a management perspective
McAdam, R., & Galloway, A. (2005) · Industrial Management & Data Systems · doi:10.1108/02635570510590110 · Cited by 130 · see citing works
Quality of postimplementation review for enterprise resource planning systems
Nicolaou, A. I. (2004) · International Journal of Accounting Information Systems · doi:10.1016/j.accinf.2004.02.002 · Cited by 128 · see citing works
ERP systems implementation: best practices in Canadian government organizations
Kumar, V., Maheshwari, B., & Kumar, U. (2002) · Government Information Quarterly · doi:10.1016/s0740-624x(02)00092-8 · Cited by 127 · see citing works
Enterprise resource planning in reengineering business
Siriginidi, S. R. (2000) · Business Process Management Journal · doi:10.1108/14637150010352390 · Cited by 126 · see citing works
OFFICETECH®: a new paradigm in office services?
Winter, S. J. (2001) · Journal of Information Technology · doi:10.1080/02683960122282 · Cited by 126 · see citing works
COMPONENTIZING THE ENTERPRISE APPLICATION PACKAGES.
Sprott, D. (n.d.) · UCLA - Biblioteca de Ciencias y Tecnologia Felix Morales Bueno · Cited by 125 · see citing works
A strategic framework for the management of ERP enabled e-business change
Ash, C. G., & Burn, J. M. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00556-8 · Cited by 122 · see citing works
Enterprise resource planning systems, strategic enterprise management systems and management accounting
Rom, A., & Rohde, C. (2006) · Journal of Enterprise Information Management · doi:10.1108/17410390610636878 · Cited by 121 · see citing works
BI and ERP integration
Chou, D. C., Tripuramallu, H. B., & Chou, A. Y. (2005) · Information Management & Computer Security · doi:10.1108/09685220510627241 · Cited by 119 · see citing works
Managing deployment of ERP systems in SMEs using multi-agents
Huin, S. F. (2004) · International Journal of Project Management · doi:10.1016/j.ijproman.2003.12.005 · Cited by 119 · see citing works
Making ERPs work: accountants and the introduction of ERP systems
Newman, M., & Westrup, C. (2005) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000539 · Cited by 117 · see citing works
Impacts of ERP systems on the integrated‐interaction performance of manufacturing and marketing
Hsu, L., & Chen, M. (2004) · Industrial Management & Data Systems · doi:10.1108/02635570410514089 · Cited by 117 · see citing works
Managing user acceptance towards enterprise resource planning (ERP) systems – understanding the dissonance between user expectations and managerial policies
Lim, E. T. K., Pan, S. L., & Tan, C. W. (2005) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000531 · Cited by 117 · see citing works
ERP implementation factors: A comparison of managerial and end‐user perspectives
Amoako‐Gyampah, K. (2004) · Business Process Management Journal · doi:10.1108/14637150410530244 · Cited by 115 · see citing works
Process mapping in successful ERP implementations
Okrent, M. D., & Vokurka, R. J. (2004) · Industrial Management & Data Systems · doi:10.1108/02635570410561618 · Cited by 115 · see citing works
Assessing the benefits of using an enterprise system in accounting information and management
Spathis, C. T., & Ananiadis, J. (2005) · Journal of Enterprise Information Management · doi:10.1108/17410390510579918 · Cited by 114 · see citing works
Implementation of enterprise resource planning in China
Yusuf, Y. Y., Gunasekaran, A., & Wu, C. (2006) · Technovation · doi:10.1016/j.technovation.2005.12.003 · Cited by 114 · see citing works
What is integration?
Gulledge, T. R. (2006) · Industrial Management & Data Systems · doi:10.1108/02635570610640979 · Cited by 113 · see citing works
Coping with ERP-related contextual issues in SMEs: a vendor's perspective
Liang, H., & Xue, Y. (2004) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2004.11.006 · Cited by 111 · see citing works
A planning and management infrastructure for large, complex, distributed projects—beyond ERP and SCM
Kovács, G. L., & Paganelli, P. (2003) · Computers in Industry · doi:10.1016/s0166-3615(03)00034-4 · Cited by 109 · see citing works
A conceptual model for enterprise resource planning (ERP)
Marnewick, C., & Labuschagne, L. (2005) · Information Management & Computer Security · doi:10.1108/09685220510589325 · Cited by 109 · see citing works
The effective application of SAP R/3: a proposed model of best practice
Al‐Mashari, M., & Zairi, M. (2000) · Logistics Information Management · doi:10.1108/09576050010326556 · Cited by 106 · see citing works
Managing uncertainty in ERP-controlled manufacturing environments in SMEs
Koh, S. C. L., & Saad, S. M. (2005) · International Journal of Production Economics · doi:10.1016/j.ijpe.2005.05.011 · Cited by 105 · see citing works
Knowledge management across the enterprise resource planning systems life cycle
O’Leary, D. E. (2002) · International Journal of Accounting Information Systems · doi:10.1016/s1467-0895(02)00038-6 · Cited by 103 · see citing works
Change and uncertainty in SME manufacturing environments using ERP
Koh, S. C. L., & Simpson, M. (2005) · Journal of Manufacturing Technology Management · doi:10.1108/17410380510609483 · Cited by 103 · see citing works
ERP Systems and the Strategic Management Processes that Lead to Competitive Advantage
Kalling, T. (2003) · Information Resources Management Journal · doi:10.4018/irmj.2003100104 · Cited by 102 · see citing works
Integrating diverse ERP systems: a case study
Alshawi, S., Themistocleous, M., & Almadani, R. (2004) · Journal of Enterprise Information Management · doi:10.1108/17410390410566742 · Cited by 102 · see citing works
Enterprise Integration in Business Education: Design and Outcomes of a Capstone ERP-based Undergraduate e-Business Management Course
Davis, C. H., & Comeau, J. (2004) · Journal of the Association for Information Systems · Cited by 102 · see citing works
The dynamics of contextual forces of ERP implementation
Nandhakumar, J., Rossi, M., & Talvinen, J. M. (2005) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2005.04.002 · Cited by 100 · see citing works
A framework for addressing the organisational issues of enterprise systems implementation
Ward, J., Hemingway, C., & Daniel, E. (2005) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2005.04.005 · Cited by 100 · see citing works
Implementation Partner Involvement and Knowledge Transfer in the Context of ERP Implementations
Haines, M. N., & Goodhue, D. L. (2003) · International Journal of Human-Computer Interaction · doi:10.1207/s15327590ijhc1601_3 · Cited by 99 · see citing works
Managing dirty data in organizations using ERP: lessons from a case study
Vosburg, J., & Kumar, A. (2001) · Industrial Management & Data Systems · doi:10.1108/02635570110365970 · Cited by 97 · see citing works
ERP System Migrations.
Kremers, M. S., & van Dissel, H. G. (2000) · UCLA - Biblioteca de Ciencias y Tecnologia Felix Morales Bueno · Cited by 95 · see citing works
Enterprise Systems Education: Where Are We? Where Are We Going?
Antonucci, Y. L., CORBITT, G. F., Stewart, G., & Harris, A. L. (2004) · Journal of the Association for Information Systems · Cited by 95 · see citing works
Control and coordination in global ERP configuration
Clemmons, S., & Simon, S. J. (2001) · Business Process Management Journal · doi:10.1108/14637150110392665 · Cited by 94 · see citing works
ERP integration in a healthcare environment: a case study
Stefanou, C. J., & Revanoglou, A. (2006) · Journal of Enterprise Information Management · doi:10.1108/17410390610636913 · Cited by 93 · see citing works
Identifying high performance ERP projects
Stensrud, E., & Myrtveit, I. (2003) · IEEE Transactions on Software Engineering · doi:10.1109/tse.2003.1199070 · Cited by 90 · see citing works
The impacts of the integrated logistics systems on electronic commerce and enterprise resource planning systems
Rutner, S. M., Gibson, B., & Williams, S. R. (2003) · Transportation Research Part E Logistics and Transportation Review · doi:10.1016/s1366-5545(02)00042-x · Cited by 90 · see citing works
An investigation of the decision process for selecting an ERP software: the case of ESC
Verville, J. C., & Halingten, A. (2002) · Management Decision · doi:10.1108/00251740210420156 · Cited by 89 · see citing works
Reductionism and complex thinking during ERP implementations
Wood, T., & Caldas, M. (2001) · Business Process Management Journal · doi:10.1108/14637150110406777 · Cited by 89 · see citing works
Enterprise systems implementation and accounting benefits
Spathis, C. T. (2006) · Journal of Enterprise Information Management · doi:10.1108/17410390610636887 · Cited by 89 · see citing works
Bucking the Trends: What the Future May Hold for ERP Packages
Markus, M. L., Petrie, D., & Axline, S. (2000) · Information Systems Frontiers · doi:10.1023/a:1026548107263 · Cited by 89 · see citing works
Dominant actors, political agendas, and strategic shifts over time: a critical ethnography of an enterprise systems implementation
Lee, J. C., & Myers, M. D. (2004) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2004.11.005 · Cited by 88 · see citing works
So you're thinking of buying an ERP? Ten critical factors for successful acquisitions
Verville, J. C., Bernadas, C., & Halingten, A. (2005) · Journal of Enterprise Information Management · doi:10.1108/17410390510628373 · Cited by 88 · see citing works
From means to ends: The transformation of ERP in a manufacturing company
Boersma, K., & Kingma, S. F. (2005) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2005.04.003 · Cited by 88 · see citing works
A Process Change-Oriented Model for ERP Application
Al‐Mashari, M. (2003) · International Journal of Human-Computer Interaction · doi:10.1207/s15327590ijhc1601_4 · Cited by 86 · see citing works
The influence of governance equilibrium on ERP project success
Wang, E. T. G., & Chen, J. H. F. (2004) · Decision Support Systems · doi:10.1016/j.dss.2004.10.005 · Cited by 86 · see citing works
BPR and ERP: realising a vision of process with IT
Koch, C. (2001) · Business Process Management Journal · doi:10.1108/14637150110392755 · Cited by 86 · see citing works
Enterprise Resource Planning in a large construction firm: implementation analysis
Voordijk, H., van Leuven, A., & Laan, A. (2003) · Construction Management and Economics · doi:10.1080/0144619032000072155 · Cited by 86 · see citing works
Going beyond ‘misfit’ as a reason for ERP package customisation
Light, B. (2005) · Computers in Industry · doi:10.1016/j.compind.2005.02.008 · Cited by 85 · see citing works
Developing a cultural perspective on ERP
Boersma, K., & Kingma, S. F. (2005) · Business Process Management Journal · doi:10.1108/14637150510591138 · Cited by 85 · see citing works
Integrating ERP in the Business School Curriculum.
Becerra‐Fernandez, I., Murphy, K. E., & Simon, S. J. (2000) · UCLA - Biblioteca de Ciencias y Tecnologia Felix Morales Bueno · Cited by 85 · see citing works
Process orientation through enterprise resource planning (ERP): a review of critical issues
Al‐Mashari, M. (2001) · Knowledge and Process Management · doi:10.1002/kpm.114 · Cited by 84 · see citing works
Strategies for the adaptation of ERP systems
Ho, C., Wu, W., & Tai, Y. (2004) · Industrial Management & Data Systems · doi:10.1108/02635570410525780 · Cited by 82 · see citing works
Software-driven changes to business processes: An empirical study of impacts of Enterprise Resource Planning (ERP) systems at the local level
Gattiker, T. F., & Goodhue, D. L. (2002) · International Journal of Production Research · doi:10.1080/0020754021000033913 · Cited by 82 · see citing works
ERP research, development and implementation in China: an overview
Wang, C., Xu, L. D., Liu, X., & Qin, X. (2005) · International Journal of Production Research · doi:10.1080/13629390500124556 · Cited by 82 · see citing works
Workflow Management Systems and ERP Systems: Differences, Commonalities, and Applications
Cardoso, J., Bostrom, R. P., & Sheth, A. (2004) · Information Technology and Management · doi:10.1023/b:item.0000031584.14039.99 · Cited by 81 · see citing works
Application of SAP R/3 in on-line inventory control
Mandal, P., & Gunasekaran, A. (2002) · International Journal of Production Economics · doi:10.1016/s0925-5273(01)00180-3 · Cited by 81 · see citing works
Characteristics of ERP software maintenance: a multiple case study
Nah, F. F., Faja, S., & Cata, T. (2001) · Journal of Software Maintenance and Evolution Research and Practice · doi:10.1002/smr.239 · Cited by 81 · see citing works
Managing large-scale global enterprise resource planning systems: a case study at Texas Instruments
Sarkis, J., & Sundarraj, R. P. (2003) · International Journal of Information Management · doi:10.1016/s0268-4012(03)00070-7 · Cited by 80 · see citing works
Strategic success factors in enterprise resource-planning design and implementation: a case-study approach
Dowlatshahi, S. (2005) · International Journal of Production Research · doi:10.1080/00207540500140864 · Cited by 80 · see citing works
Alternative approaches to effort prediction of ERP projects
Stensrud, E. (2001) · Information and Software Technology · doi:10.1016/s0950-5849(01)00147-1 · Cited by 80 · see citing works
Implementation and optimisation of ERP systems: A better integration of processes, roles, knowledge and user competencies
Worley, J. H., Chatha, K. A., Weston, R. H., Aguirre, O., & Grabot, B. (2005) · Computers in Industry · doi:10.1016/j.compind.2005.03.006 · Cited by 80 · see citing works
MES (manufacturing execution system) architecture for FMS compatible to ERP (enterprise planning system)
Choi, B. K., & Kim, B. H. (2002) · International Journal of Computer Integrated Manufacturing · doi:10.1080/09511920110059106 · Cited by 80 · see citing works
The finding of thorns
Kawalek, P., & Wood‐Harper, T. (2002) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/504350.504355 · Cited by 80 · see citing works

Flagged first, then by citations

2 of the 310 references couldn’t be matched to a known paper.

Sorted by citations

A Review of ERP Research: A Future Agenda for Accounting Information Systems
Grabski, S. V., Leech, S. A., & Schmidt, P. J. (2011) · Journal of Information Systems · doi:10.2308/jis.2011.25.1.37 · Cited by 415 · see citing works
A multi-project model of key factors affecting organizational benefits from enterprise systems
(2010) · MIS Quarterly · doi:10.5555/2017458.2017464 · Cited by 259 · see citing works
A Multi-Project Model of Key Factors Affecting Organizational Benefits from Enterprise Systems1
Seddon, P. B., Calvert, C., & Yang, S. (2010) · MIS Quarterly · doi:10.2307/20721429 · Cited by 211 · see citing works
Assessing ERP post-implementation success at the individual level: Revisiting the role of service quality
Hsu, P., Yen, H. R., & Chung, J.-C. (2015) · Information & Management · doi:10.1016/j.im.2015.06.009 · Cited by 168 · see citing works
Enterprise resource planning adoption and satisfaction determinants
Costa, C. J., Ferreira, E., Bento, F., & Aparicio, M. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.05.090 · Cited by 161 · see citing works
Critical success factors in enterprise resource planning systems
Shaul, L., & Tauber, D. (2013) · ACM Computing Surveys · doi:10.1145/2501654.2501669 · Cited by 155 · see citing works
Expectation and reality in ERP implementation: consultant and solution provider perspective
Helo, P., Anussornnitisarn, P., & Phusavat, K. (2008) · Industrial Management & Data Systems · doi:10.1108/02635570810904604 · Cited by 136 · see citing works
ERP Systems in SMEs: A Literature Review
Haddara, M., & Zach, O. (2011) · Hawaii International Conference on System Sciences (HICSS) · doi:10.1109/hicss.2011.191 · Cited by 107 · see citing works
Enterprise Resource Planning (ERP) System Implementation: A Case for User Participation
Matende, S., & Ogao, P. (2013) · Procedia Technology · doi:10.1016/j.protcy.2013.12.058 · Cited by 104 · see citing works
How “critical” are the critical success factors (CSFs)?
Ram, J., & Corkindale, D. R. (2014) · Business Process Management Journal · doi:10.1108/bpmj-11-2012-0127 · Cited by 103 · see citing works
Predicting Student-Perceived Learning Outcomes and Satisfaction in ERP Courses: An Empirical Investigation
Alshare, K. A., & Lane, P. L. (2011) · Communications of the Association for Information Systems · doi:10.17705/1cais.02834 · Cited by 102 · see citing works
Enterprise Resource Planning (ERP): A Review Literature Report
Addo-Tenkorang, R., & Helo, P. (2011) · Unpublished · doi:10.13140/2.1.3254.7844 · Cited by 102 · see citing works
Simulation modelling for sustainability: a review of the literature
Moon, Y. B. (2016) · International Journal of Sustainable Engineering · doi:10.1080/19397038.2016.1220990 · Cited by 99 · see citing works
Self-citation
The effects of ‘language standardization’ on the acceptance and use of e-HRM systems in foreign subsidiaries
Heikkilä, J.-P., & Smale, A. (2010) · Journal of World Business · doi:10.1016/j.jwb.2010.07.004 · Cited by 98 · see citing works
Enterprise Systems and Organizational Agility: A Review of the Literature and Conceptual Framework
Trinh, T. P., Molla, A., & Peszynski, K. J. (2012) · Communications of the Association for Information Systems · doi:10.17705/1cais.03108 · Cited by 95 · see citing works
Factors affecting the performance of Enterprise Resource Planning (ERP) systems in the post-implementation stage
Ha, Y. M., & Ahn, H. J. (2013) · Behaviour and Information Technology · doi:10.1080/0144929x.2013.799229 · Cited by 95 · see citing works
Information systems for supply chain management: a systematic literature analysis
Kakhki, M. D., & Gargeya, V. B. (2019) · International Journal of Production Research · doi:10.1080/00207543.2019.1570376 · Cited by 91 · see citing works
Exploring the rationales for ERP and knowledge management integration in SMEs
Metaxiotis, K. (2009) · Journal of Enterprise Information Management · doi:10.1108/17410390910922822 · Cited by 72 · see citing works
Assessing sustainability benefits of cybermanufacturing systems
Song, Z., & Moon, Y. B. (2016) · The International Journal of Advanced Manufacturing Technology · doi:10.1007/s00170-016-9428-0 · Cited by 68 · see citing works
Self-citation
Enterprise Resource Planning systems: An assessment of applicability to Make-To-Order companies
Aslan, B., Stevenson, M., & Hendry, L. C. (2012) · Computers in Industry · doi:10.1016/j.compind.2012.05.003 · Cited by 65 · see citing works
Do cultural dimensions differentiate ERP acceptance? A study in the context of Saudi Arabia
Alhirz, H., & Sajeev, A. S. M. (2015) · Information Technology & People · doi:10.1108/itp-07-2013-0127 · Cited by 62 · see citing works
Automating the construction of supply chain key performance indicators
Gulledge, T. R., & Chavusholu, T. (2008) · Industrial Management & Data Systems · doi:10.1108/02635570810883996 · Cited by 62 · see citing works
Designing decision support systems for value-based management: A survey and an architecture
Hahn, G. J., & Kühn, H. (2012) · Decision Support Systems · doi:10.1016/j.dss.2012.02.016 · Cited by 59 · see citing works
The role of absorptive capacity, communication and trust in ERP adoption
Mayeh, M., Ramayah, T., & Mishra, A. (2016) · Journal of Systems and Software · doi:10.1016/j.jss.2016.05.025 · Cited by 58 · see citing works
Determinants of the management learning performance in ERP context
Costa, C. J., Aparicio, M., & Raposo, J. (2020) · Heliyon · doi:10.1016/j.heliyon.2020.e03689 · Cited by 55 · see citing works
“This is due to the fact, that small-sized enterprises already have an ERP implemented and to unsuccessful ERP implementation or the vast market offer (Eden et al., 2014; Esteves and Boh (cid:1) orquez, 2007; Moon, 2007).”
Background
ERP and Big Data: The Inept Couple
Elragal, A. A. (2014) · Procedia Technology · doi:10.1016/j.protcy.2014.10.089 · Cited by 54 · see citing works
Personalization Research in E-Commerce - a State of the Art Review (2000-2008)
Adolphs, C., & Winkelmann, A. (2010) · Cited by 53 · see citing works
A keyword-based organizing framework for ERP intellectual contributions
Fadlalla, A. M., & Amani, F. (2015) · Journal of Enterprise Information Management · doi:10.1108/jeim-09-2014-0090 · Cited by 55 · see citing works
ERP Systems in SMEs: An Extended Literature Review
Haddara, M., & Zach, O. (2012) · International Journal of Information Science · doi:10.5923/j.ijis.20120206.06 · Cited by 49 · see citing works
Comprehensive review of literature survey articles on ERP
Huang, T., & Yasuda, K. (2016) · Business Process Management Journal · doi:10.1108/bpmj-12-2014-0122 · Cited by 48 · see citing works
Delineating the ERP institutionalization process: go‐live to effectiveness
Maheshwari, B., Kumar, V., & Kumar, U. (2010) · Business Process Management Journal · doi:10.1108/14637151011065982 · Cited by 47 · see citing works
A framework for managing engineering change propagation
Reddi, K. R., & Moon, Y. B. (2009) · International Journal of Innovation and Learning · doi:10.1504/ijil.2009.025060 · Cited by 43 · see citing works
Self-citation
ERP failure: A systematic mapping of the literature
Coşkun, E., Gezici, B., Aydos, M., Tarhan, A., & Garousi, V. (2022) · Data & Knowledge Engineering · doi:10.1016/j.datak.2022.102090 · Cited by 41 · see citing works
ERP adoption cost factors identification and classification: a study in SMEs
Haddara, M., & Elragal, A. A. (2022) · International journal of information systems and project management · doi:10.12821/ijispm010201 · Cited by 41 · see citing works
Do Cloud ERP Systems Retire? An ERP Lifecycle Perspective
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ENTERPRISE RESOURCE PLANNING SYSTEMS IMPLEMENTATION AS A COMPLEX PROJECT: A CONCEPTUAL FRAMEWORK
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The Relative Importance of Key Factors for Integrating Enterprise Resource Planning (ERP) Systems and Performance Management Practices in the UAE Healthcare Sector
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The interoperability force in the ERP field
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A business process modeling-enabled requirements engineering framework for ERP implementation
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Enterprise systems in transition economies: research landscape and framework for socioeconomic development
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Why do eGovernment Projects Fail? Risk Factors of Large Information Systems Projects in the Greek Public Sector
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A case study of exploiting enterprise resource planning requirements
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A Compilation and Analysis of Critical Success Factors for the ERP Implementation
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Enhancing systems integration by incorporating business continuity drivers
Bajgorić, N., & Moon, Y. B. (2009) · Industrial Management & Data Systems · doi:10.1108/02635570910926609 · Cited by 30 · see citing works
Self-citation
ERP system fit – an explorative task and data quality perspective
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Environmental Sustainability 2.0: Empirical Analysis of Environmental ERP ImplementationPreprint
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Actors’ interaction in the ERP implementation literature
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User perceptions towards an ERP system
Abdinnour, S., & Saeed, K. (2015) · Journal of Enterprise Information Management · doi:10.1108/jeim-10-2013-0075 · Cited by 28 · see citing works
Information Systems for Small and Medium-sized Enterprises
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A FRAMEWORK FOR CLASSIFYING MISFITS BETWEEN ENTERPRISE RESOURCE PLANNING (ERP) SYSTEMS AND BUSINESS STRATEGIES
Idrus, R., Yusof, U. K., & Shiang-Yen, T. (2011) · Universiti Sains Malaysia Institutional Repository (Universiti Sains Malaysia) · Cited by 26 · see citing works
Critical Success Factors in Enterprise Resource Planning (ERP) System Implementation Stages: An Exploratory Study in Oman
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Service‐oriented concepts: bridging between managers and technologists
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Applying Blockchain to Automate Installments Payment between Supply Chain Parties
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Customer requirements based ERP customization using AHP technique
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Assessing forecast model performance in an ERP environment
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Challenges and influential factors in ERP adoption and implementation
Al-Fawaz, K., Eldabi, T., & Naseer, A. (2010) · Brunel University Research Archive (BURA) (Brunel University London) · Cited by 24 · see citing works
Coevolution of digitalisation, organisations and Product Development Cycle
Roucoules, L., & Anwer, N. (2021) · CIRP Annals · doi:10.1016/j.cirp.2021.05.003 · Cited by 23 · see citing works
Methodological choices in enterprise systems research
Sedmak, M., & Longhurst, P. (2010) · Business Process Management Journal · doi:10.1108/14637151011017958 · Cited by 23 · see citing works
États des lieux de la recherche ERP francophone
Amrani, R. E., & Saint-Léger, G. (2013) · Systèmes d information & management · doi:10.3917/sim.132.0111 · Cited by 23 · see citing works
Trends in the Enterprise Resource Planning Market Landscape
Katuu, S. (2021) · Journal of information and organizational sciences · doi:10.31341/jios.45.1.4 · Cited by 22 · see citing works
Managers' and end‐users' concerns on innovation implementation
Lin, F., & Rohm, C. E. T. (2009) · Business Process Management Journal · doi:10.1108/14637150910975525 · Cited by 24 · see citing works
Relative impact of different ERP forms on manufacturing organisations: an exploratory analysis of a global manufacturing survey
Olson, D. L., Chae, B. K., & Sheu, C. (2012) · International Journal of Production Research · doi:10.1080/00207543.2012.701772 · Cited by 22 · see citing works
The Determinants of Student Effort at Learning ERP: A Cultural Perspective
Alshare, K. A., El-Masri, M., & Lane, P. L. (2015) · Journal of the Association for Information Systems · Cited by 22 · see citing works
ERP Lifecycle: When to Retire Your ERP System?
Haddara, M., & Elragal, A. A. (2011) · Communications in computer and information science · doi:10.1007/978-3-642-24358-5_17 · Cited by 22 · see citing works
Critical Success Factors Plays a Vital Role in ERP Implementation in Developing Countries: An Exploratory Study in Pakistan
Ahmed, N., A., A., & Sarim, M. (2017) · International Journal of Advanced Computer Science and Applications · doi:10.14569/ijacsa.2017.081004 · Cited by 22 · see citing works
ERP adoption cost factors in SMEs
Haddara, M. (2011) · Cited by 21 · see citing works
Effort estimation for enterprise resource planning implementation projects using social choice – a comparative study
Koch, S., & Mitlöhner, J. (2010) · Enterprise Information Systems · doi:10.1080/17517575.2010.496494 · Cited by 21 · see citing works
Architecture-driven Enterprise Integration
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Research directions for enterprise resource planning (ERP) projects
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Economics-Driven Software Architecture
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Investigating the Effectiveness of Traditional Support Structures & Self-organizing Entities within the ERP Shakedown Phase
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ERP Implementation in an SME: A Failure Case
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Antecedents for the Success of the Adoption of Organizational ERP Among Higher Education Institutions and Competitive Advantage in Egypt
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Enterprise systems and labor productivity : disentangling combination effectsPreprint
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ERP Research At ECIS And ICIS: A Fashion Wave Calming Down?
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ERP Lifecycle
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Technical isomorphism at work: ERP‐embedded similarity‐enhancing mechanisms
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ERP Implementation: A multi-stakeholder analysis of critical success factors
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The Use of Experts Panels in ERP Cost Estimation Research
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Performance analysis of CyberManufacturing Systems
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Self-citation
Managing client–consultant relationships to derive benefits from ERP projects
Bawack, R. E., & Kamdjoug, J. R. K. (2022) · Information Technology and People · doi:10.1108/itp-07-2021-0573 · Cited by 15 · see citing works
A Literature Review of ERP Implementation in African Countries
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Enterprise system-enabled organizational agility capability: a construct and measurement instrument
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Smart manufacturing business management system for network industry spin-off enterprises
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Evaluating the utilization of technological factors to promote e-commerce adoption in small and medium enterprises
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The Evolution of Management Information Systems: A Literature Review
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ERP‐systems and job content: a case study of HR‐assistants
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ERP Integration - A Systematic Mapping Study
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Authors: Moon, Y. B.
Corresponding author: Moon, Young B.
ORCID: Moon, Young B.
Venue: International Journal of Management and Enterprise Development
Publisher: Inderscience Publishers
Published: 2007
Volume: 4
Issue: 3
Pages: 235
ISSN: 1468-4330 (ISSN-L)
1741-8127
DOI: 10.1504/ijmed.2007.012679
OpenAlex: W2151627395
Cited by: 328
References: 310
Citations by year: 2026: 1 · 2025: 5 · 2024: 13 · 2023: 11 · 2022: 17 · 2021: 11 · 2020: 10 · 2019: 17 · 2018: 12 · 2017: 14 · 2016: 22 · 2015: 25 · 2014: 27 · 2013: 38 · 2012: 23
FWCI: 30.77
Type: journal article
Language: en
Open access: closed
Locations: International Journal of Management and Enterprise Development (publishedVersion)
Syracuse University Libraries (Syracuse University) (submittedVersion)
RePEc: Research Papers in Economics (submittedVersion)
Topics: Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Enterprise Management and Information Systems
Keywords: enterprise resource planning, research topics, ERP adoption, ERP implementation

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Enterprise Resource Planning (ERP): a review of the literature

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