Online shopping drivers and barriers for older adults: Age and gender differences
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The impact of aging on factors such as risk and trust will impact the future online purchasing behavior of the new wave of older adults.
“Although the new wave of older adults will have grown up familiar with internet technology, the impact of aging on factors such as risk and trust will impact on the future online purchasing behavior of this generation (Lian and Yen, 2014; Chakraborty et al., 2016).”
From Motivational and Affective Factors Underlying Consumer Dropout and Transactional Success in eCommerce: An Overview (2020) · cites this paper as Lian and Yen, 2014
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- Authors
- Lian, J.-W., & Yen, D. C.
- Affiliations
- National Taichung University of Science and Technology (TW)
- SUNY Oneonta (US)
- Corresponding author
- Yen, David C.
- Venue
- Computers in Human Behavior
- Publisher
- Elsevier BV
- Published
- 2014-08
- Volume
- 37
- Pages
- 133-143
- ISSN
- 0747-5632 (ISSN-L)
- OpenAlex
- W2144236413
- Cited by
- 660
- References
- 56
- Citations by year
- 2026: 50 · 2025: 62 · 2024: 83 · 2023: 73 · 2022: 77 · 2021: 74 · 2020: 57 · 2019: 60 · 2018: 59 · 2017: 26 · 2016: 20 · 2015: 13 · 2014: 6
- FWCI
- 54.15
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Computers in Human Behavior (publishedVersion)
- Topics
- Social Sciences › Demography › Technology Use by Older Adults
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Health Sciences › Health Professions › Health Information Management › Health, Technology, Consumer Behavior
- Keywords
- online shopping, older adults, older consumers, e-commerce adoption, UTAUT, innovation resistance theory, age differences, gender differences, performance expectancy, social influence, risk perception, tradition
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