The impact of electronic monitoring on employees' job satisfaction, stress, performance, and counterproductive work behavior: A meta-analysis
Open accessAbstract
Organizations all around the world increasingly use electronic monitoring to collect information on employees’ working behavior. To investigate the effects of electronic monitoring on employees’ job satisfaction, stress, performance, and counterproductive work behavior (CWB), we collected data of 70 independent samples and 233 effect sizes for this meta-analysis. Results indicate that electronic monitoring slightly decreases job satisfaction, r = −0.10, and slightly increases stress, r = .11, supporting the notion that electronic monitoring negatively affects employees’ well-being and work attitudes. Moderator analyses suggest that performance targets and feedback may further exacerbate these negative effects on workers. Furthermore, maintaining and improving the performance of employees is an important justification of electronic monitoring. However, the current meta-analysis found no relationship between electronic monitoring and performance, r = −0.01, but a small positive relationship with CWB, r = 0.09. These results question the benefits of electronic monitoring for organizations. Thus, decision-makers in organizations should pay attention to what ends employees are monitored. Beyond that, the current meta-analysis shows that laboratory studies probably underestimate the relationship between monitoring and employees’ job satisfaction, stress, and performance in field studies. In addition, current research on the effects of electronic monitoring lacks the examination of processes why organizations implement electronic monitoring and how electronic monitoring and work design are related to each other.
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Employee Development: Analysis Organization Culture, Competence and Mentoring: A Literature Review
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Knowledge Sharing as Key Driver for the Rise of Innovative Work Behavior
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Electronic monitoring, trust, and turnover intention in the public and private sector
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The Roles of Technology Acceptance and Technology Use Frequency in Employees’ Quality of Work Life
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Digital Monitoring and Job Satisfaction: The Role of Job Characteristics
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Somebody's watching me: boundary turbulence and its impact on employee engagement
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Stopping the Spying: US Labor Unions’ Responses to Electronic Surveillance at Work
Cross, M. (2024) · Labor Studies Journal · doi:10.1177/0160449x241259141 · Cited by 6 · see citing works
Measuring perceived job performance: development and validation of a multidimensional scale
Bhat, S. A., & Bashir, M. (2025) · Global Knowledge, Memory and Communication · doi:10.1108/gkmc-06-2024-0330 · Cited by 5 · see citing works
Chedrawi, C., Haddad, G., Haddad, G., & ElAli, R. (2026) · Journal of Innovation & Knowledge · doi:10.1016/j.jik.2026.100986 · Cited by 3 · see citing works
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Does Management Efficiency have any Influence on Job Satisfaction?
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Performance consequences of automated workplace control
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Recovery from Work in a Broader Perspective: Conceptualizing the Organizational Climate for Recovery
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Measuring Digital Work in (German) Employee Surveys: An Overview and Proposal of Systematization
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Factors influencing innovative work behavior among local government employees in Labuan Batu
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Balancing Trust and Surveillance in Hybrid Work: Insights from a Pilot Study on Workplace Monitoring
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Modeling Officer Perceptions of Body-worn Cameras: A National SurveyPreprint
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Menschzentrierte Digitalisierung im Sondermaschinenbau
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Herramientas de verificación de los resultados en teletrabajo.
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Voluntary or compulsory? Electronic performance monitoring and organizational citizenship behavior
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Workplace wellbeing in the digital era: the moderating role of organizational innovation practices
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Leveraging job embeddedness theory to MITIGATE school employee turnover
Zafar, M. Z., Irshad, H., Al-Rassas, A. H., Hussain, R. Y., & Hussain, H. (2026) · Cogent Social Sciences · doi:10.1080/23311886.2026.2700061 · Cited by 1 · see citing works
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Impact of Policies and Supervision on Health Worker Satisfaction at Bahteramas Hospital
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Enhancing Organizational Time Efficiency Using Machine Learning for Employee Activity Monitoring
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Dataveillance Duality: Navigating Employee Accountability and Privacy Concerns in the Digital Age
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Omidi, M. R., Omidi, N., Meftahi, H., & Panahi, M. (2023) · Iranian Journal of Ergonomics · doi:10.32592/ije.10.4.259 · Cited by 1 · see citing works
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Employees' Acceptance of Smart Watches in Germany
Richter, A. (2023) · doi:10.53846/goediss-10128 · Cited by 1 · see citing works
Hill, E. (2025) · SSRN Electronic Journal · doi:10.2139/ssrn.5203885 · Cited by 1 · see citing works
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Breaking the Gender Inequality in the Boardroom
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Over-monitoring under Transparency ParadoxPreprint
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Keystroke Dynamics: Prospects for Comprehensive Law Regulation
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Bridging Gaps: How Authentic Leadership Transforms Compensation into Performance
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Management Practices, Workplace Health Promotion and ProductivityPreprint
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Employee Satisfaction and Electronic Workflow at King Hussein Cancer Center
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(Nie)dopuszczalność stosowania neurotechnologii w miejscu pracy
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Forms of Monitoring Devices Used in Banks: Employee Awareness and View of Being Monitored
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HR analytics: a centralizing or decentralizing force?
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Digital Panopticon: How Remote Work Monitoring Shapes Employee Behavior and Motivation
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Legal and Ethical Considerations in Cyber Forensics
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- Authors
- Siegel, R., König, C. J., & Lazar, V.
- Affiliations
- Saarland University (DE)
- Corresponding author
- Siegel, Rudolf
- Venue
- Computers in Human Behavior Reports
- Publisher
- Elsevier BV
- Published
- 2022-12
- Volume
- 8
- Pages
- 100227
- ISSN
- 2451-9588 (ISSN-L)
- OpenAlex
- W4291163994
- Cited by
- 121
- References
- 128
- Citations by year
- 2026: 45 · 2025: 28 · 2024: 25 · 2023: 19 · 2022: 4
- FWCI
- 4.16
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Computers in Human Behavior Reports (publishedVersion, cc-by)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Publications of the UdS (Saarland University) (cc-by)
- Funders
- Kowa Company
- Deutsche Forschungsgemeinschaft
- Universität des Saarlandes
- Topics
- Social Sciences › Demography › Cyberloafing and Workplace Behavior
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Human Factors and Ergonomics › Employee Performance and Management
- Keywords
- electronic monitoring, job satisfaction, occupational stress, employee performance, counterproductive work behavior, employee well-being, performance goals, feedback, job design, workplace surveillance
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