Cited by 151Cyberloafing and Workplace BehaviorJob Satisfaction and Organizational BehaviorEmployee Performance and Management

The impact of electronic monitoring on employees' job satisfaction, stress, performance, and counterproductive work behavior: A meta-analysis

Open access
Siegel, Rudolf, König, Cornelius J., Lazar, Veronika·2022·Computers in Human Behavior Reports

Abstract

Organizations all around the world increasingly use electronic monitoring to collect information on employees’ working behavior. To investigate the effects of electronic monitoring on employees’ job satisfaction, stress, performance, and counterproductive work behavior (CWB), we collected data of 70 independent samples and 233 effect sizes for this meta-analysis. Results indicate that electronic monitoring slightly decreases job satisfaction, r = −0.10, and slightly increases stress, r = .11, supporting the notion that electronic monitoring negatively affects employees’ well-being and work attitudes. Moderator analyses suggest that performance targets and feedback may further exacerbate these negative effects on workers. Furthermore, maintaining and improving the performance of employees is an important justification of electronic monitoring. However, the current meta-analysis found no relationship between electronic monitoring and performance, r = −0.01, but a small positive relationship with CWB, r = 0.09. These results question the benefits of electronic monitoring for organizations. Thus, decision-makers in organizations should pay attention to what ends employees are monitored. Beyond that, the current meta-analysis shows that laboratory studies probably underestimate the relationship between monitoring and employees’ job satisfaction, stress, and performance in field studies. In addition, current research on the effects of electronic monitoring lacks the examination of processes why organizations implement electronic monitoring and how electronic monitoring and work design are related to each other.

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1016/j.chbr.2022.100227

Cites

125 of 125 references verified0 citation errors · 0 not checkable

Statistics

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Cites

Flagged first, then by citations

3 of the 128 references couldn’t be matched to a known paper.

Cited by

Sorted by citations

Authors
Siegel, R., König, C. J., & Lazar, V.
Affiliations
Saarland University (DE)
Corresponding author
Siegel, Rudolf
Venue
Computers in Human Behavior Reports
Publisher
Elsevier BV
Published
2022-12
Volume
8
Pages
100227
ISSN
2451-9588 (ISSN-L)
OpenAlex
W4291163994
Cited by
121
References
128
Citations by year
2026: 45 · 2025: 28 · 2024: 25 · 2023: 19 · 2022: 4
FWCI
4.16
Type
journal article
Language
en
Open access
Locations
  • Computers in Human Behavior Reports (publishedVersion, cc-by)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
  • Publications of the UdS (Saarland University) (cc-by)
Funders
  • Kowa Company
  • Deutsche Forschungsgemeinschaft
  • Universität des Saarlandes
Topics
  • Social Sciences › Demography › Cyberloafing and Workplace Behavior
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Human Factors and Ergonomics › Employee Performance and Management
Keywords
electronic monitoring, job satisfaction, occupational stress, employee performance, counterproductive work behavior, employee well-being, performance goals, feedback, job design, workplace surveillance

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review