The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.
What drives consumers to spread electronic word of mouth in online consumer-opinion platforms
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Citations
Cites
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.2307/3151312 · Cited by 109,314
Evaluating structural equation models with unobservable variables and measurement error
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From Intentions to Actions: A Theory of Planned Behavior
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The relation of empathy to prosocial and related behaviors
Eisenberg, N., & Miller, P. A. (1987) · Psychological Bulletin · doi:10.1037/0033-2909.101.1.91 · Cited by 2,672
Exploring the WOW in online-auction feedback
Weinberg, B. D., & Davis, L. (2005) · Journal of Business Research · doi:10.1016/j.jbusres.2004.06.004 · Cited by 108
Cited by
The impact of electronic word-of-mouth communication: A literature analysis and integrative model
Cheung, C. M. K., & Thadani, D. R. (2012) · Decision Support Systems · doi:10.1016/j.dss.2012.06.008 · Cited by 2,005
Self-citation‘Instafamous’ – credibility and self-presentation of micro-celebrities on social media
Djafarova, E., & Trofimenko, O. (2019) · Information, Communication & Society · doi:10.1080/1369118x.2018.1438491 · Cited by 458
How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents
Moussawi, S., Koufaris, M., & Benbunan-Fich, R. (2021) · Electronic Markets · doi:10.1007/s12525-020-00411-w · Cited by 406
Understanding social commerce: A systematic literature review and directions for further research
Busalim, A. H., & Hussin, A. R. C. (2016) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2016.06.005 · Cited by 369
Constituents and consequences of smart customer experience in retailing
Roy, S. K., Balaji, M. S., Sadeque, S., Nguyen, B., & Melewar, T. C. (2017) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2016.09.022 · Cited by 348
eWOM source credibility, perceived risk and food product customer’s information adoption
Hussain, S., Ahmed, W., Jafar, R. M. S., Rabnawaz, A., & Jianzhou, Y. (2017) · Computers in Human Behavior · doi:10.1016/j.chb.2016.09.034 · Cited by 337
Customer engagement and online reviews
Thakur, R. (2018) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2017.11.002 · Cited by 336
Extending the Theory of Planned Behavior to Predict Tourism Destination Revisit Intention
Soliman, M. (2021) · International Journal of Hospitality & Tourism Administration · doi:10.1080/15256480.2019.1692755 · Cited by 305
A theory of social media dependence: Evidence from microblog users
Wang, C., Lee, M. K. O., & Hua, Z. (2015) · Decision Support Systems · doi:10.1016/j.dss.2014.11.002 · Cited by 247
Self-citationMariani, M. M., & Nambisan, S. (2021) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2021.121009 · Cited by 173
Yoo, C. W., Kim, Y. J., & Sanders, G. L. (2015) · Information & Management · doi:10.1016/j.im.2015.03.001 · Cited by 152
Ng, S. I., Ho, J. A., Lim, X. J., Chong, K. L., & Latiff, K. (2021) · Young Consumers · doi:10.1108/yc-06-2019-1006 · Cited by 92
Gvili, Y., & Levy, S. (2021) · Journal of Marketing Communications · doi:10.1080/13527266.2019.1633552 · Cited by 83
Does altruism matter on online group buying? Perspectives from egotistic and altruistic motivation
Shiau, W.-L., & Chau, P. Y. K. (2015) · Information Technology & People · doi:10.1108/itp-08-2014-0174 · Cited by 57
Kovács, B. (2024) · Marketing Letters · doi:10.1007/s11002-024-09729-3 · Cited by 44
Sudaryanto, S., Hanim, A., Rosediana Dewi, I., Kartikasari, A. D., & Rusdiyanto, R. (2025) · Cogent Business & Management · doi:10.1080/23311975.2025.2503093 · Cited by 21
The Retransmission of Rumor-related Tweets: Characteristics of Source and Message
Chua, A. Y. K., Tee, C.-Y., Pang, A., & Lim, E.-P. (2016) · Proceedings of the 7th 2016 International Conference on Social Media & Society - SMSociety '16 · doi:10.1145/2930971.2930994 · Cited by 15
Metadata
- Authors
- Cheung, C. M. K., & Lee, M. K. O.
- Venue
- Decision Support Systems
- Publisher
- Elsevier BV
- Published
- 2012-04
- Volume
- 53
- Issue
- 1
- Pages
- 218-225
- ISSN
- 0167-9236 (ISSN-L)
- OpenAlex
- W2131821896
- Cited by
- 1,016
- References
- 6
- FWCI
- 144.86
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.