Analyzing e-government research: Perspectives, philosophies, theories, methods, and practice

Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda

Zuiderwijk, A., Chen, Y.-C., & Salem, F. (2021) · Government Information Quarterly · doi:10.1016/j.giq.2021.101577 · Cited by 795

An empirical validation of a unified model of electronic government adoption (UMEGA)

Dwivedi, Y. K., Rana, N. P., Janssen, M., Lal, B., Williams, M. D., & Clement, M. (2017) · Government Information Quarterly · doi:10.1016/j.giq.2017.03.001 · Cited by 622

e-Government Adoption Model (GAM): Differing service maturity levels

Shareef, M. A., Kumar, V., Kumar, U., & Dwivedi, Y. K. (2011) · Government Information Quarterly · doi:10.1016/j.giq.2010.05.006 · Cited by 581

Digital government and public management research: finding the crossroads

Gil-Garcia, J. R., Dawes, S. S., & Pardo, T. A. (2018) · Public Management Review · doi:10.1080/14719037.2017.1327181 · Cited by 532

Close encounters of the digital kind: A research agenda for the digitalization of public services

Lindgren, I., Madsen, C. Ø., Hofmann, S., & Melin, U. (2019) · Government Information Quarterly · doi:10.1016/j.giq.2019.03.002 · Cited by 517

Why e-government projects fail? An analysis of the Healthcare.gov website

Anthopoulos, L., Reddick, C. G., Giannakidou, I., & Mavridis, N. (2016) · Government Information Quarterly · doi:10.1016/j.giq.2015.07.003 · Cited by 325

Adoption of online public grievance redressal system in India: toward developing a unified view

Rana, N. P., Dwivedi, Y. K., Williams, M. D., & Weerakkody, V. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.02.019 · Cited by 274

Value positions viewed through the lens of automated decision-making: The case of social services

Ranerup, A., & Henriksen, H. Z. (2019) · Government Information Quarterly · doi:10.1016/j.giq.2019.05.004 · Cited by 169

E-government and organisational transformation of government: Black box revisited?

Nograšek, J., & Vintar, M. (2014) · Government Information Quarterly · doi:10.1016/j.giq.2013.07.006 · Cited by 164

Exploring the inhibitors of online health service use intention: A status quo bias perspective

Zhang, X., Guo, X., Wu, Y., Lai, K.-H., & Vogel, D. (2017) · Information & Management · doi:10.1016/j.im.2017.02.001 · Cited by 126

Innovation: a factor explaining e-government success in Estonia

Kalvet, T. (2012) · Electronic Government, an International Journal · doi:10.1504/eg.2012.046266 · Cited by 119

Emergent digital era governance: Enacting the role of the ‘institutional entrepreneur’ in transformational change

Tassabehji, R., Hackney, R., & Popovič, A. (2016) · Government Information Quarterly · doi:10.1016/j.giq.2016.04.003 · Cited by 103

A multidimensional and integrative approach to study global digital divide and e-government development

Zhao, F., Collier, A., & Deng, H. (2014) · Information Technology & People · doi:10.1108/itp-01-2013-0022 · Cited by 98

Effects of innovation-supportive culture and organizational citizenship behavior on e-government information system security stemming from mimetic isomorphism

Hwang, K., & Choi, M. (2017) · Government Information Quarterly · doi:10.1016/j.giq.2017.02.001 · Cited by 85

Becoming digital – passages to service in the digitized bureaucracy

Pors, A. S. (2015) · Journal of Organizational Ethnography · doi:10.1108/joe-08-2014-0031 · Cited by 82

Electronic government: Towards e-democracy or democracy at risk?

Sundberg, L. (2019) · Safety Science · doi:10.1016/j.ssci.2019.04.030 · Cited by 77

E‐procurement implementation: a case of Malaysia government

Aman, A., & Kasimin, H. (2011) · Transforming Government People Process and Policy · doi:10.1108/17506161111173586 · Cited by 62

Studying Transformational Government: A review of the existing methodological approaches and future outlook

Omar, A., Weerakkody, V., & Daowd, A. (2020) · Government Information Quarterly · doi:10.1016/j.giq.2020.101458 · Cited by 51

Fair and Transparent Blockchain Based Tendering Framework - A Step Towards Open Governance

Hardwick, F. S., Akram, R. N., & Markantonakis, K. (2018) · 2018 17th IEEE International Conference On Trust, Security And Privacy In Computing And Communications/ 12th IEEE International Conference On Big Data Science And Engineering (TrustCom/BigDataSE) · doi:10.1109/trustcom/bigdatase.2018.00185 · Cited by 48

IT assets, IT infrastructure performance and IT capability: a framework for e-government

Dahiya, D., & Mathew, S. K. (2016) · Transforming Government: People, Process and Policy · doi:10.1108/tg-07-2015-0031 · Cited by 39

Existe-t-il une fracture numérique dans l'usage de l'administration en ligne ?

Bacache-Beauvallet, M., Bounie, D., & François, A. (2011) · Revue économique · doi:10.3917/reco.622.0215 · Cited by 27

One Step Forward and Two Steps Back: E-government Policies in Practice

Henriksen, H. Z. (2018) · Public Administration and Information Technology · doi:10.1007/978-3-319-61762-6_4 · Cited by 25

Assessing citizens’ non-adoption of public e-services in Germany

Distel, B. (2020) · Information Polity · doi:10.3233/ip-190214 · Cited by 23

Grounded Theory Analysis of Successful Implementation of E-Government Projects: Exploring Perceptions of E-Government Authorities

Al-Emadi, A., & Anouze, A. L. (2018) · International Journal of Electronic Government Research · doi:10.4018/ijegr.2018010102 · Cited by 19

Adopting and Refining e-services—The Role of Organization Size

Jacobsen, D. I. (2018) · Public Organization Review · doi:10.1007/s11115-016-0364-0 · Cited by 18

Automated Decision-Making and Legitimacy in Public Administration

(2018) · Örebro University Library (Örebro University) · Cited by 16