The DOI matches its Crossref record; 89 of the 93 references it cites were found in a registry or an index.
Know-how to lead digital transformation: The case of local governments
Open accessOverview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“However, bureaucratic and infrastructural barriers endemic to developing nations may alter returns (Pittaway and Montazemi 2020).”
From How Do Digital Capabilities Affect Organizational Performance in the Public Sector? The Mediating Role of the Organizational Agility (2024) · cites this paper as Pittaway and Montazemi 2020
In the citing paper
“While the influence of advanced analytics, automation, and artificial intelligence on innovation and responsiveness has achieved extensive study in Western contexts, far less scholarship examines digitally enabled performance linkages within developing country public institutions undertaking e-governance initiatives (Haug et al. 2023; Pittaway and Montazemi 2020).”
From How Do Digital Capabilities Affect Organizational Performance in the Public Sector? The Mediating Role of the Organizational Agility (2024) · cites this paper as Pittaway and Montazemi 2020
Citations
Cites
(1984) · Cited by 81,983
The Measurement of Observer Agreement for Categorical Data
Landis, J. R., & Koch, G. G. (1977) · Biometrics · doi:10.2307/2529310 · Cited by 81,148
Case Study Research: Design and Methods
Chaiklin, H. (1991) · The Journal of Nervous and Mental Disease · doi:10.1097/00005053-199102000-00025 · Cited by 39,639
Absorptive Capacity: A New Perspective on Learning and Innovation
Cohen, W. M., & Levinthal, D. A. (1990) · Administrative Science Quarterly · doi:10.2307/2393553 · Cited by 35,728
Research in Organizational Behavior.
Grimes, A. J., Cummings, L. L., & Staw, B. M. (1986) · Administrative Science Quarterly · doi:10.2307/2392975 · Cited by 11,303
Absorptive Capacity: A Review, Reconceptualization, and Extension
Zahra, S. A., & George, G. (2002) · The Academy of Management Review · doi:10.5465/amr.2002.6587995 · Cited by 10,758
Understanding digital transformation: A review and a research agenda
Vial, G. (2019) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2019.01.003 · Cited by 7,337
(2014) · SAGE Publications Ltd eBooks · doi:10.4135/9781446294406.n148 · Cited by 7,272
Neufeld, A., & Ryan, A. G. (1988) · Canadian Journal of Program Evaluation · doi:10.3138/cjpe.3.006 · Cited by 5,906
Orlikowski, W. J. (2000) · Organization Science · doi:10.1287/orsc.11.4.404.14600 · Cited by 4,760
Research works printed but not linked: 3
- Fitzgerald, 2013, Embracing digital technology: A new strategic imperative, MIT Sloan Management Review, 55, 1
- Kohli, 2011, Digital transformation in latecomer industries, MIS Quarterly Executive, 10
- O'Neill, 2015, Supercity IT spending revealed, SAP the big winner, ZDNet, 26, 1
Cited by
Sorted by citations
Mansoor, M. (2021) · Government Information Quarterly · doi:10.1016/j.giq.2021.101597 · Cited by 451
Digitally-induced change in the public sector: a systematic review and research agenda
Haug, N., Dan, S., & Mergel, I. (2024) · Public Management Review · doi:10.1080/14719037.2023.2234917 · Cited by 266
Tangi, L., Janssen, M., Benedetti, M., & Noci, G. (2021) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2021.102356 · Cited by 265
Mora, L., Gerli, P., Ardito, L., & Petruzzelli, A. M. (2023) · Technovation · doi:10.1016/j.technovation.2023.102717 · Cited by 203
Overcoming barriers to digital government: mapping the strategies of digital champions
Wilson, C., & Mergel, I. (2022) · Government Information Quarterly · doi:10.1016/j.giq.2022.101681 · Cited by 193
Das, D. K. (2024) · Smart Cities · doi:10.3390/smartcities7020034 · Cited by 243
Understanding Local Government Digital Technology Adoption Strategies: A PRISMA Review
David, A. J., Yiğitcanlar, T., Li, R. Y. M., Corchado, J. M., Cheong, P. H., Mossberger, K., & Mehmood, R. (2023) · Sustainability · doi:10.3390/su15129645 · Cited by 260
Yang, C., Gu, M., & Albitar, K. (2024) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2024.123722 · Cited by 231
Gascó‐Hernández, M., Nasi, G., Cucciniello, M., & Hiedemann, A. M. (2022) · Urban Governance · doi:10.1016/j.ugj.2022.09.005 · Cited by 198
Digital transformation: challenges faced by organizations and their potential solutions
Shahi, C., & Sinha, M. (2020) · International Journal of Innovation Science · doi:10.1108/ijis-09-2020-0157 · Cited by 79
Effect of the COVID-19 pandemic on public managers’ attitudes toward digital transformation
Barrutia, J. M., & Echebarria, C. (2021) · Technology in Society · doi:10.1016/j.techsoc.2021.101776 · Cited by 95
Zhang, L., & Zhang, X. (2024) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2024.123787 · Cited by 102
Determinants of digital innovation in the public sector
Hong, S., Kim, S. H., & Kwon, M. (2022) · Government Information Quarterly · doi:10.1016/j.giq.2022.101723 · Cited by 126
Yang, X., Ran, R., Chen, Y., & Zhang, J. (2024) · Energy Policy · doi:10.1016/j.enpol.2024.114017 · Cited by 90
Atobishi, T., Moh’d Abu Bakir, S., & Nosratabadi, S. (2024) · Administrative Sciences · doi:10.3390/admsci14020037 · Cited by 94
“However, bu-reaucratic and infrastructural barriers endemic to developing nations may alter returns (Pittaway and Montazemi 2020).”
BackgroundMarchesani, F., Masciarelli, F., & Bikfalvi, A. (2023) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2023.122636 · Cited by 87
Liu, T., Mostafa, S. F., Mohamed, S., & Nguyen, T. S. (2020) · Built Environment Project and Asset Management · doi:10.1108/bepam-12-2019-0142 · Cited by 100
Public-private partnerships in smart cities: A critical survey and research agenda
Quan, X., & Solheim, M. C. W. (2022) · City Culture and Society · doi:10.1016/j.ccs.2022.100491 · Cited by 84
Leading smart city projects: Government dynamic capabilities and public value creation
Barrutia, J. M., Echebarria, C., Moralejo, I. A., Apaolaza, V., & Hartmann, P. (2022) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2022.121679 · Cited by 93
Xiao, J., Han, L., & Zhang, H. (2022) · Sustainability · doi:10.3390/su142214980 · Cited by 80
Panagiotopoulos, P. D., Πρωτόγερου, Α., & Caloghirou, Y. D. (2022) · Long Range Planning · doi:10.1016/j.lrp.2022.102251 · Cited by 55
Srisathan, W. A., & Naruetharadhol, P. (2022) · Technology in Society · doi:10.1016/j.techsoc.2022.101912 · Cited by 54
How Organizational Agility Promotes Digital Transformation: An Empirical Study
Zhang, H., Ding, H., & Xiao, J. (2023) · Sustainability · doi:10.3390/su151411304 · Cited by 91
Same same but different: How policies frame societal-level digital transformation
Mettler, T., Miscione, G., Jacobs, C. D., & Guenduez, A. A. (2024) · Government Information Quarterly · doi:10.1016/j.giq.2024.101932 · Cited by 66
The role of municipal digital services in advancing rural resilience
Levesque, V. R., Bell, K. P., & Johnson, E. S. (2023) · Government Information Quarterly · doi:10.1016/j.giq.2023.101883 · Cited by 44
Cybersecurity in local governments: A systematic review and framework of key challenges
Hossain, S. T., Yiğitcanlar, T., Nguyen, K., & Xu, Y. (2025) · Urban Governance · doi:10.1016/j.ugj.2024.12.010 · Cited by 57
Satoła, Ł., & Milewska, A. (2022) · Energies · doi:10.3390/en15145175 · Cited by 40
An analysis of the strategies for overcoming digital supply chain implementation barriers
Dixit, V. K., Malviya, R. K., Kumar, V., & Shankar, R. (2023) · Decision Analytics Journal · doi:10.1016/j.dajour.2023.100389 · Cited by 45
Marchesani, F., & Ceci, F. (2024) · Technovation · doi:10.1016/j.technovation.2024.103141 · Cited by 48
Reflections on three decades of digital transformation in local governments
Gascó‐Hernández, M. (2024) · Local Government Studies · doi:10.1080/03003930.2024.2410830 · Cited by 45
Lin, X. (2025) · Chinese Political Science Review · doi:10.1007/s41111-025-00279-1 · Cited by 35
Begany, G. M., & Gil-García, J. R. (2024) · Government Information Quarterly · doi:10.1016/j.giq.2024.101955 · Cited by 33
Crisis as driver of digital transformation? Scottish local governments’ response to COVID-19
Gangneux, J., & Joss, S. (2022) · Data & Policy · doi:10.1017/dap.2022.18 · Cited by 32
Gong, Y., & Yang, X. (2024) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2024.102766 · Cited by 44
Crăciun, A.-F., Țăran, A.-M., Noja, G. G., Pirtea, M., & Răcătăian, R.-I. (2023) · Mathematics · doi:10.3390/math11051168 · Cited by 31
Mutambik, I. (2024) · Sustainability · doi:10.3390/su16104310 · Cited by 41
Sigurjónsson, Þ. O., Jónsson, E., & Guðmundsdóttir, S. (2024) · Sustainability · doi:10.3390/su162410827 · Cited by 57
An Introduction to Digital Transformation
Mikalef, P., & Parmiggiani, E. (2022) · Springer eBooks · doi:10.1007/978-3-031-05276-7_1 · Cited by 40
How Digital Transformation Improve Government Performance: The Mediating Role of Partnering Agility
Xiao, J., Zhang, H., & Han, L. (2023) · IEEE Access · doi:10.1109/access.2023.3284793 · Cited by 42
Zhou, W., Lyu, Z., & Chen, S. (2024) · Systems · doi:10.3390/systems12010030 · Cited by 25
Digital transformation leadership: A public value-centered measurement scale
van Roekel, H., Branderhorst, M., Tummers, L. G., & Meijer, A. J. (2025) · Government Information Quarterly · doi:10.1016/j.giq.2025.102091 · Cited by 58
Azonuche, T. I., & Enyejo, J. O. (2024) · International Journal of Scientific Research and Modern Technology. · doi:10.38124/ijsrmt.v3i8.432 · Cited by 47
Hughes, L., Seddon, J. J. M., & Dwivedi, Y. K. (2023) · Journal of Information Technology · doi:10.1177/02683962231219512 · Cited by 37
Digital leadership in local government: an empirical study of Dutch city managers
Branderhorst, M., & Ruijer, E. H. J. M. (2024) · Local Government Studies · doi:10.1080/03003930.2024.2363368 · Cited by 42
Climate Policy Uncertainty and Corporate Sustainability Capability: Evidence From ESG Performance
Liu, X., & Xiang, Y. (2025) · Corporate Social Responsibility and Environmental Management · doi:10.1002/csr.3244 · Cited by 25
Wang, W., Wang, J., & Wu, H. (2024) · Journal of the Knowledge Economy · doi:10.1007/s13132-024-01976-z · Cited by 23
Shirish, A., Srivastava, S. C., Panteli, N., & O’Shanahan, J. (2024) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2024.101870 · Cited by 20
Examining Digital Government Maturity Models: Evaluating the Inclusion of Citizens
Waara, Å. (2025) · Administrative Sciences · doi:10.3390/admsci15030073 · Cited by 20
Buyannemekh, B., Gil-García, J. R., & Gascó‐Hernández, M. (2023) · Public Policy and Administration · doi:10.1177/09520767231197600 · Cited by 29
Collaborating for Digital Transformation
Verhoest, K., Hammerschmid, G., Rykkja, L. H., & Klijn, E.-H. (2024) · Edward Elgar Publishing eBooks · doi:10.4337/9781803923895 · Cited by 24
AlKaabi, S., Hazzam, J., Wilkins, S., & Dan, S. (2024) · Public Performance & Management Review · doi:10.1080/15309576.2024.2367130 · Cited by 40
Systematic Literature Review: Models of digital transformation in the public sector
Novianto, N. (2023) · Policy & Governance Review · doi:10.30589/pgr.v7i2.753 · Cited by 61
Arnaud, J., Mamede, H. S., & Branco, F. (2024) · F1000Research · doi:10.12688/f1000research.146991.1 · Cited by 29
Learning how to do AI: managing organizational boundaries in an intergovernmental learning forum
Wilson, C., & Broomfield, H. (2022) · Public Management Review · doi:10.1080/14719037.2022.2055119 · Cited by 20
Sorour, M. G., Subramanian, R., & Tantry, A. (2024) · Studies in systems, decision and control · doi:10.1007/978-3-031-51997-0_37 · Cited by 17
The impact of digital government on cross-regional investment: Evidence from Chinese cities
Zheng, X., Du, X., & Wu, W. (2025) · Economic Analysis and Policy · doi:10.1016/j.eap.2025.05.055 · Cited by 16
Xie, W., Zheng, D., Luo, J., Wang, Z., & Wang, Y. (2022) · Open Mathematics · doi:10.1515/math-2022-0480 · Cited by 16
Enablers for Digital Transformation of Services to Harness New Business Opportunities
Kumar, H. (2024) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2024.3437733 · Cited by 15
A coordination perspective on digital public services in federal states
Scholta, H., Halsbenning, S., & Niemann, M. (2025) · Government Information Quarterly · doi:10.1016/j.giq.2024.101984 · Cited by 13
Afriyani, A., Muhafidin, D., & Susanti, E. (2022) · Jurnal Manajemen dan Organisasi · doi:10.29244/jmo.v13i2.38093 · Cited by 13
Blockchain Technology in Improving Transparency and Efficiency in Government Operations
Nigmatov, A., Pradeep, A., & Musulmonova, N. (2023) · International Conference on Electronics, Computers and Artificial Intelligence (ECAI) · doi:10.1109/ecai58194.2023.10194154 · Cited by 18
Liminal digital transformation in public sector: The case of UK policing
Gritt, E., Forsgren, E., & Pandža, K. (2024) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2024.101851 · Cited by 13
Digital transformation: The geopolitical-organizational nexus
Currie, W. L., Weerakkody, V., & Vliet, B. V. (2024) · Journal of Information Technology · doi:10.1177/02683962241299822 · Cited by 23
He, S., & Tang, Y. (2023) · Journal of the Knowledge Economy · doi:10.1007/s13132-023-01573-6 · Cited by 12
City Managers as Digital Transformation Leaders: Exploratory and Explanatory Notes
Sanina, A. G. (2024) · Public Performance & Management Review · doi:10.1080/15309576.2024.2302059 · Cited by 15
Liu, J., Siano, P., & Wu, K. (2025) · Energy · doi:10.1016/j.energy.2025.134620 · Cited by 12
Digitalization policy and enterprise digital transformation: The role of big data capability
Yu, F., Gao, X., Li, X., & Jiang, D. (2025) · Economic Analysis and Policy · doi:10.1016/j.eap.2025.05.049 · Cited by 13
Sáez, F. T., & Jiménez, D. Á. (2021) · Gestión y Análisis de Políticas Públicas · doi:10.24965/gapp.i27.10923 · Cited by 40
Gavriluță, N., Stoica, V., & Fârte, G.-I. (2022) · Sustainability · doi:10.3390/su14116863 · Cited by 12
Digital Divide of Regions: Possible Growth Points for Their Digital Maturity
Glebova, I. S., Berman, S., Khafizova, L. V., Biktimirova, A., & Alkhasov, Z. M. (2023) · International Journal of Sustainable Development and Planning · doi:10.18280/ijsdp.180516 · Cited by 12
Wang, S., Sun, X., & Zhong, S. (2023) · Sustainability · doi:10.3390/su15139891 · Cited by 18
McTaggart, V., & Loonam, J. (2023) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2023.3299033 · Cited by 20
Akgün, E. Z., Gerli, P., Mora, L., & McTigue, C. (2024) · Public Policy and Administration · doi:10.1177/09520767241263233 · Cited by 20
The impact of China’s big data pilot zone policy on public service quality: a mixed methods study
Xu, Y., Men, Y., & Yang, L. (2024) · Journal of Asian Public Policy · doi:10.1080/17516234.2024.2409235 · Cited by 11
Nagel, M. L. (2024) · Administration & Society · doi:10.1177/00953997241296100 · Cited by 17
The Implementation of a Digital Strategy in the Austrian Public Sector
Edelmann, N., & Mergel, I. A. (2022) · Annual International Conference on Digital Government Research · doi:10.1145/3543434.3543640 · Cited by 11
Júnior, E. F., & Silva, L. C. S. (2026) · Journal of the Knowledge Economy · doi:10.1007/s13132-026-03277-z · Cited by 22
Hofisi, C., & Chigova, L. E. (2023) · E-Journal of Humanities Arts and Social Sciences · doi:10.38159/ehass.20234147 · Cited by 17
Digital transformation in a large democracy: the case of India
Awasthi, P., Ganapati, S., & Tai, K.-T. (2024) · Asia Pacific Journal of Public Administration · doi:10.1080/23276665.2024.2339874 · Cited by 15
Citizen perceptions of digital transformation in local municipalities: The case of South Africa
Netshirando, V., Munyoka, W., & Kadyamatimba, A. (2024) · South African journal of information management · doi:10.4102/sajim.v26i1.1804 · Cited by 15
Analyzing digital government partnerships: An institutional logics perspective
Gong, Y., & Yang, Y. C. (2024) · Government Information Quarterly · doi:10.1016/j.giq.2024.101987 · Cited by 19
Unpacking Approaches to Digitalization Strategy
Kühler, J., Polzer, T., Proeller, I., Kuhlmann, S., & Marienfeldt, J. (2025) · Public Administration · doi:10.1111/padm.13070 · Cited by 10
Baron, M.-L., Cros, S., & VITTORIS, R. D. (2023) · Gestion et management public · doi:10.3917/gmp.114.0035 · Cited by 10
Daßler, L., Hein, A., & Krcmar, H. (2024) · Annual International Conference on Digital Government Research · doi:10.1145/3657054.3657138 · Cited by 12
Encinas-Grijalva, M. D. S., Olivieri-Sangiacomo, F. A., Galván-Vela, E., & Ravina-Ripoll, R. (2024) · Discover Sustainability · doi:10.1007/s43621-024-00370-8 · Cited by 24
Haq, S. H. U., Dan, S., & Shahzad, K. (2024) · International Journal of Public Sector Management · doi:10.1108/ijpsm-12-2023-0347 · Cited by 14
Devolving digitalisation: local government, local welfare and the digital welfare state
Bennett, H. P., & Meers, J. (2025) · Journal of Social Welfare and Family Law · doi:10.1080/09649069.2025.2530878 · Cited by 9
Benović, A., Miškić, M., Pantović, V., Vujičić, S., Vidojević, D., Opačić, M., & Jovanović, F. (2025) · Sustainability · doi:10.3390/su17156977 · Cited by 12
Zhang, H., Lv, Y., Zhang, Z., & Fadil, P. A. (2025) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2025.124414 · Cited by 10
Artificial Intelligence as a Supporting Tool for Local Government Decision-Making in Public Safety
Włodyka, E. M. (2024) · Przegląd Nauk o Obronności · doi:10.37055/pno/185616 · Cited by 8
Unboxing maturity models: A set-theoretic perspective on e-Government configurations over time
Iannacci, F., Karanasios, S., Viscusi, G., McManus, R., Rupietta, C., & Tan, C. (2024) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2024.101874 · Cited by 14
Papenfuß, U., & Wagner-Krechlok, K. (2025) · Accounting, Auditing & Accountability Journal · doi:10.1108/aaaj-11-2022-6168 · Cited by 6
David, S., Vîrlănuța, F. O., Bacalum, S., Bărbuță‐Mișu, N., & MIHAI, I. O. (2025) · Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration · doi:10.1002/cjas.70007 · Cited by 9
Breaugh, J., Hammerschmid, G., & Stockreiter, S. (2025) · Government Information Quarterly · doi:10.1016/j.giq.2025.102048 · Cited by 15
Digital transformation in government: Lessons from GovTech Singapore
Perdana, A., & Mokhtar, I. A. (2025) · Journal of Information Technology Teaching Cases · doi:10.1177/20438869251362871 · Cited by 8
Sienkiewicz-Małyjurek, K., & Zyzak, B. (2025) · Administration & Society · doi:10.1177/00953997251369090 · Cited by 13
Dynamic sentiment sensing of cities with social media data
Ye, G., Peng, Z., Wei, J., Hong, L., Li, S., & Wu, C. (2022) · The Electronic Library · doi:10.1108/el-03-2022-0064 · Cited by 8
Penerapan Digital Government di Desa Sukajaya Kabupaten Sumedang Jawa Barat
Afriyani, A., Wahidah, I., & Wibowo, M. T. H. (2021) · Ministrate Jurnal Birokrasi dan Pemerintahan Daerah · doi:10.15575/jbpd.v3i2.13572 · Cited by 8
IT Alignment: A Path Towards Digital Transformation Success
Jonathan, G. M., Yalew, S. D., Gebremeskel, B. K., Rusu, L., & Perjons, E. (2023) · Procedia Computer Science · doi:10.1016/j.procs.2023.01.314 · Cited by 7
Collective digital transformation: Institutional work in municipal collaboration
Carlsson, F., Matteby, M., Magnusson, J., & Lindström, N. B. (2023) · Annual International Conference on Digital Government Research · doi:10.1145/3598469.3598536 · Cited by 7
Metadata
- Authors
- Pittaway, J. J., & Montazemi, A. R.
- Affiliations
- McMaster University (CA)
- ORCID
- Montazemi, Ali Reza
- Venue
- Government Information Quarterly
- Publisher
- Elsevier BV
- Published
- 2020-10
- Volume
- 37
- Issue
- 4
- Pages
- 101474
- ISSN
- 0740-624X (ISSN-L)
- OpenAlex
- W3022446025
- Cited by
- 289
- References
- 93
- Citations by year
- 2026: 66 · 2025: 72 · 2024: 67 · 2023: 40 · 2022: 29 · 2021: 13 · 2020: 2
- FWCI
- 67.51
- Type
- journal article
- Language
- en
- Open access
- green
- discovery.ucl.ac.uk
- Licence
- Locations
- Government Information Quarterly (publishedVersion)
- UCL Discovery (University College London) (submittedVersion, other-oa)
- Funders
- Engineering and Physical Sciences Research Council
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Public Administration › Public Policy and Administration Research
- Social Sciences › Urban Studies › Smart Cities and Technologies
- Keywords
- digital transformation, local government, public service delivery, public-private partnerships, knowledge transfer, digital public services, barriers to digitalization
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
