A design thinking framework for healthcare management and innovation
Abstract
The business community has learned the value of design thinking as a way to innovate in addressing people's needs--and health systems could benefit enormously from doing the same. This paper lays out how design thinking applies to healthcare challenges and how systems might utilize this proven and accessible problem-solving process. We show how design thinking can foster new approaches to complex and persistent healthcare problems through human-centered research, collective and diverse teamwork and rapid prototyping. We introduce the core elements of design thinking for a healthcare audience and show how it can supplement current healthcare management, innovation and practice.
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One way to mitigate the issue of novel digital systems failing due to lack of user involvement might be the design-thinking framework as a systematic process that prioritizes empathy for users with the aim to develop a more comprehensive and effective solution.
“One way to mitigate this issue might be the design-thinking framework as a systematic process that prioritizes empathy for the users with the aim to develop a more comprehensive and effective solution [60].”
From Clinical requirements of future patient monitoring in the intensive care unit: qualitative study (2019) · cites this paper as [60]
In situations where users cannot point out their needs, analyzing their behaviors through a more user-centered qualitative method such as design thinking can provide invaluable insights about their unmet desires.
“In situations where the users cannot point out their needs, analyzing their behaviors through a more user-centered qualitative method such as design thinking can provide invaluable insights about their unmet desires [60].”
From Clinical requirements of future patient monitoring in the intensive care unit: qualitative study (2019) · cites this paper as [60]
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Human-centered design for global health equity
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From Code to Bedside: Implementing Artificial Intelligence Using Quality Improvement Methods
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- Authors
- Roberts, J. P., Fisher, T. R., Trowbridge, M. J., & Bent, C.
- Affiliations
- Allina Health (US)
- University of Minnesota (US)
- University of Virginia Medical Center (US)
- Corresponding author
- Roberts, Jess P.
- Venue
- Healthcare
- Publisher
- Elsevier BV
- Published
- 2016-03
- Volume
- 4
- Issue
- 1
- Pages
- 11-14
- ISSN
- 2213-0764 (ISSN-L)
- OpenAlex
- W2290536829
- Cited by
- 518
- References
- 8
- Citations by year
- 2026: 28 · 2025: 66 · 2024: 66 · 2023: 72 · 2022: 71 · 2021: 83 · 2020: 56 · 2019: 35 · 2018: 26 · 2017: 13 · 2016: 1
- FWCI
- 22.19
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Healthcare (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Physical Sciences › Engineering › Mechanical Engineering › Design Education and Practice
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Innovative Approaches in Technology and Social Development
- Social Sciences › Business, Management and Accounting › Strategy and Management › Organizational Leadership and Management Strategies
- Keywords
- design thinking, healthcare innovation, health management, human-centered design, rapid prototyping, teamwork, problem solving, health care system
- MeSH terms
- Creativity, Delivery of Health Care, Diffusion of Innovation, Health Services, Humans, Organizational Innovation, Problem Solving, Research Design, Thinking
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