Student or educator? Sign up with your school email and get 6 months of Pro free.
CoChat
Sign Up
Cited by 253

The DOI matches its Crossref record; 69 of the 69 references it cites were found in a registry or an index.

How the COVID-19 pandemic affected hotel Employee stress: Employee perceptions of occupational stressors and their consequences

Open access
Wong, Antony King Fung, Kim, Seongseop (Sam), Kim, Jungkeun, Han, Heesup·2021·International Journal of Hospitality Management
DOI 10.1016/j.ijhm.2020.102798
Open this paper in CoChat — free account

Abstract

This study sought to examine the impacts of the global coronavirus pandemic on hotel employees’ perceptions of occupational stressors and their consequences. Paired t-tests and structural equation modeling were applied to examine the responses of 758 hotel employees in the United States. The findings showed that occupational stressors after the outbreak of the pandemic consisted of three domains: traditional hotel-work stressors, unstable and more demanding hotel-work-environment stressors, and unethical hotel-labor-practices-borne stressors. The impacts of these stressors differed from the hypothesis that traditional hotel-work stressors positively affect job satisfaction and organizational commitment. The findings showed that job satisfaction and organizational commitment significantly explained job performance, subjective well-being, and prosocial behavior, but they did not significantly influence turnover intention. Hotel employees’ pre-pandemic perceptions of occupational stressors and their consequences also differed significantly from their perceptions after the pandemic had broken out.

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1016/j.ijhm.2020.102798

Cites

69 of 69 references verified0 citation errors · 0 not checkable

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

Show all 69 references

Cited by

See all 253

Metadata

Authors
Wong, A. K. F., Kim, S. (., Kim, J., & Han, H.
Venue
International Journal of Hospitality Management
Publisher
Elsevier BV
Published
2021-02
Volume
93
Pages
102798
ISSN
0278-4319 (ISSN-L)
DOI
10.1016/j.ijhm.2020.102798
OpenAlex
W3110756011
Cited by
253
References
69
FWCI
48.24
Type
journal article
Language
en
Open access
green

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

How to cite

Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: How the COVID-19 pandemic affected hotel Employee stress: Employee perceptions of occupational stressors and their consequences. https://app.cochat.ai/papers/10.1016/j.ijhm.2020.102798
The paper
Wong, A. K. F., Kim, S. (., Kim, J., & Han, H. (2021). How the COVID-19 pandemic affected hotel Employee stress: Employee perceptions of occupational stressors and their consequences. International Journal of Hospitality Management. https://doi.org/10.1016/j.ijhm.2020.102798

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.