The DOI matches its Crossref record; 16 of the 16 references it cites were found in a registry or an index.
Psychological antecedents of institution-based consumer trust in e-retailing
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Citations
Cites
The commitment-trust theory of relationship marketing
Morgan, R. M., & Hunt, S. D. (1994) · Journal of Marketing · doi:10.1177/002224299405800302 · Cited by 22,355
An Examination of the Nature of Trust in Buyer-Seller Relationships
Doney, P. M., & Cannon, J. P. (1997) · Journal of Marketing · doi:10.2307/1251829 · Cited by 6,822
Determinants of Long-Term Orientation in Buyer-Seller Relationships
Ganesan, S. (1994) · Journal of Marketing · doi:10.1177/002224299405800201 · Cited by 6,741
Developing and validating trust measures for e-commerce: an integrative typology
McKnight, D. H., Choudhury, V., & Kacmar, C. (2002) · Information Systems Research · doi:10.1287/isre.13.3.334.81 · Cited by 5,550
The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships
Garbarino, E., & Johnson, M. S. (1999) · Journal of Marketing · doi:10.1177/002224299906300205 · Cited by 4,899
Lewis, J. D., & Weigert, A. (1985) · Social Forces · doi:10.2307/2578601 · Cited by 4,163
Consumer trust in an Internet store
Jarvenpaa, S. L., Tractinsky, N., & Vitale, M. (2000) · Information Technology and Management · doi:10.1023/a:1019104520776 · Cited by 2,577
Trust and commitment in the United States and Japan
Yamagishi, T., & Yamagishi, M. (1994) · Motivation and Emotion · doi:10.1007/bf02249397 · Cited by 2,392
Resnick, P., Kuwabara, K., Zeckhauser, R., & Friedman, E. (2000) · Communications of the ACM · doi:10.1145/355112.355122 · Cited by 2,190 · cited 1×
“Most has been on the effects of situational factors; i.e., the design of the website and the use of brand names or trust seals [17,33,37,38,47,50–52,54 ,55 Trustismuch more important in an online situation than in an offline situation.”
Building consumer trust online
Hoffman, D. L., Novak, T. P., & Peralta, M. (1999) · Communications of the ACM · doi:10.1145/299157.299175 · Cited by 2,132
Cited by
Kim, S., & Park, H. (2013) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2012.11.006 · Cited by 1,037
Hassanein, K., & Head, M. (2007) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2006.11.018 · Cited by 986
Beldad, A., de Jong, M., & Steehouder, M. (2010) · Computers in Human Behavior · doi:10.1016/j.chb.2010.03.013 · Cited by 754
Consumer trust in e-commerce in the United States, Singapore and China
TEO, T., & LIU, J. (2007) · Omega · doi:10.1016/j.omega.2005.02.001 · Cited by 564
A meta-analysis of online trust relationships in e-commerce.
Kim, Y., & Peterson, R. A. (2017) · Journal of Interactive Marketing · doi:10.1016/j.intmar.2017.01.001 · Cited by 541
Metadata
- Authors
- Walczuch, R., & Lundgren, H.
- Venue
- Information & Management
- Publisher
- Elsevier BV
- Published
- 2004-12
- Volume
- 42
- Issue
- 1
- Pages
- 159-177
- ISSN
- 0378-7206 (ISSN-L)
- OpenAlex
- W2040444178
- Cited by
- 308
- References
- 16
- FWCI
- 20.49
- Type
- journal article
- Language
- en
- Open access
- green
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- Walczuch, R., & Lundgren, H. (2004). Psychological antecedents of institution-based consumer trust in e-retailing. Information & Management. https://doi.org/10.1016/j.im.2003.12.009
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
