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Cited by 169Job Satisfaction and Organizational BehaviorEmotional Intelligence and PerformanceEmotional Labor in Professions

The DOI matches its Crossref record; 122 of the 126 references it cites were found in a registry or an index.

Emotions and salesperson propensity to leave: The effects of emotional intelligence and resilience

Bande, Belén, Fernández-Ferrín, Pilar, Varela, José A., Jaramillo, Fernando·2015·Industrial Marketing Management
DOI 10.1016/j.indmarman.2014.10.011
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Crossref · 10.1016/j.indmarman.2014.10.011

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Research works printed but not linked: 4

  1. Aggarwal, 2004, Factors affecting propensity to leave: A study of salespeople, Marketing Management Journal, 14, 90
  2. Carvalho Menezes De Lucena, 2006, Resiliencia y el modelo burnout-engagement en cuidadores formales de ancianos, Psicothema, 18, 791
  3. Hrehocik, 2007, The best sales force, Sales and Marketing Management, 159, 22
  4. León García-Inquierdo, 2009, Big five factors and resiliency moderator effect on emotional exhaustion, Revista de Psicología del Trabajo y de las Organizaciones, 25, 135

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Metadata

Authors
Bande, B., Fernández-Ferrín, P., Varela, J. A., & Jaramillo, F.
Affiliations
  • Universidade de Santiago de Compostela (ES)
  • The University of Texas at Arlington (US)
Corresponding author
Bande, Belén
ORCID
Venue
Industrial Marketing Management
Publisher
Elsevier BV
Published
2015-01
Volume
44
Pages
142-153
ISSN
0019-8501 (ISSN-L)
DOI
10.1016/j.indmarman.2014.10.011
OpenAlex
W2201285395
Cited by
169
References
126
Citations by year
2026: 8 · 2025: 9 · 2024: 15 · 2023: 12 · 2022: 26 · 2021: 26 · 2020: 21 · 2019: 13 · 2018: 15 · 2017: 10 · 2016: 11 · 2015: 3
FWCI
17.59
Type
journal article
Language
en
Open access
closed
Licence
www.elsevier.com/tdm/userlicense/1.0/ (tdm)
Locations
Industrial Marketing Management (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
  • Social Sciences › Sociology and Political Science › Emotional Labor in Professions
Keywords
salesperson turnover, turnover intention, emotional intelligence, resilience, work-family conflict, emotional exhaustion, servant leadership, salespeople, occupational stress, emotional competence

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