The DOI matches its Crossref record; 10 of the 10 references it cites were found in a registry or an index.
Trust factors influencing virtual community members: A study of transaction communities
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Citations
Cites
The commitment-trust theory of relationship marketing
Morgan, R. M., & Hunt, S. D. (1994) · Journal of Marketing · doi:10.1177/002224299405800302 · Cited by 22,355
Developing buyer-seller relationships
Dwyer, F. R., Schurr, P. H., & Oh, S. (1987) · Journal of Marketing · doi:10.1177/002224298705100202 · Cited by 9,139
An Examination of the Nature of Trust in Buyer-Seller Relationships
Doney, P. M., & Cannon, J. P. (1997) · Journal of Marketing · doi:10.2307/1251829 · Cited by 6,822
E-commerce: the role of familiarity and trust.
Gefen, D. (2000) · Omega · doi:10.1016/s0305-0483(00)00021-9 · Cited by 3,529
What trust means in e-commerce customer relationships: an interdisciplinary conceptual typology
McKnight, D. H., & Chervany, N. L. (2001) · International Journal of Electronic Commerce · doi:10.1080/10864415.2001.11044235 · Cited by 2,282
Building consumer trust online
Hoffman, D. L., Novak, T. P., & Peralta, M. (1999) · Communications of the ACM · doi:10.1145/299157.299175 · Cited by 2,132
The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study
Hallowell, R. (1996) · International Journal of Service Industry Management · doi:10.1108/09564239610129931 · Cited by 1,862
Gustafsson, A., Johnson, M. D., & Roos, I. (2005) · Journal of Marketing · doi:10.1509/jmkg.2005.69.4.210 · Cited by 1,576
Consumer e-shopping acceptance: Antecedents in a technology acceptance model
Ha, S., & Stoel, L. (2009) · Journal of Business Research · doi:10.1016/j.jbusres.2008.06.016 · Cited by 1,353
Individual Trust in Online Firms: Scale Development and Initial Test
(2002) · Journal of Management Information Systems · doi:10.1080/07421222.2002.11045715 · Cited by 1,347
Cited by
The impact of online reviews on hotel booking intentions and perception of trust
Sparks, B. A., & Browning, V. (2011) · Tourism Management · doi:10.1016/j.tourman.2010.12.011 · Cited by 1,688
The impact of e-service quality and customer satisfaction on customer behavior in online shopping
Rita, P., Oliveira, T., & Farisa, A. (2019) · Heliyon · doi:10.1016/j.heliyon.2019.e02690 · Cited by 917
A study of the impact of social media on consumers
Hajli, M. N. (2014) · International Journal of Market Research · doi:10.2501/ijmr-2014-025 · Cited by 854
Online hotel booking: The effects of brand image, price, trust and value on purchase intentions
Lien, C.-H., Wen, M.-J., Huang, L.-C., & Wu, K.-L. (2015) · Asia Pacific Management Review · doi:10.1016/j.apmrv.2015.03.005 · Cited by 526
Understanding online community user participation: a social influence perspective
Zhou, T. (2011) · Internet Research · doi:10.1108/10662241111104884 · Cited by 498
Metadata
- Authors
- Wu, J.-J., Chen, Y.-H., & Chung, Y.-S.
- Venue
- Journal of Business Research
- Publisher
- Elsevier BV
- Published
- 2010-09
- Volume
- 63
- Issue
- 9-10
- Pages
- 1025-1032
- ISSN
- 0148-2963 (ISSN-L)
- OpenAlex
- W1996343386
- Cited by
- 325
- References
- 10
- FWCI
- 28.22
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Trust factors influencing virtual community members: A study of transaction communities. https://app.cochat.ai/papers/10.1016/j.jbusres.2009.03.022
- The paper
- Wu, J.-J., Chen, Y.-H., & Chung, Y.-S. (2010). Trust factors influencing virtual community members: A study of transaction communities. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2009.03.022
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.