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Cited by 833

The DOI matches its Crossref record; 76 of the 76 references it cites were found in a registry or an index.

Digital transformation strategy making in pre-digital organizations: The case of a financial services provider

Open access
Chanias, Simon, Myers, Michael D., Hess, Thomas·2019·The Journal of Strategic Information Systems
DOI 10.1016/j.jsis.2018.11.003
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Abstract

Abstract The formulation and implementation of a digital transformation strategy (DTS) has become a key concern for many pre-digital organizations across traditional industries, but how such a strategy can be developed remains an open question. We used interpretive in-depth case study research to study how a European financial services provider has formulated and implemented a DTS. By focusing on the underlying processes and strategizing activities, we show that digital strategy making not only represents a break with the conventions of upfront strategic information systems (IS) planning, but reveals a new extreme of emergent strategy making. Specifically, we conclude that a DTS is continuously in the making, with no foreseeable end. By building on theory from IS strategizing and strategy-as-practice literature, we theorize an integrated process/activity model that characterizes DTS formulation and implementation in pre-digital organizations. Our model shows that the crafting of a DTS is a highly dynamic process involving iterating between learning and doing.

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Metadata

Authors
Chanias, S., Myers, M. D., & Hess, T.
Venue
The Journal of Strategic Information Systems
Publisher
Elsevier BV
Published
2019-03
Volume
28
Issue
1
Pages
17-33
ISSN
0963-8687 (ISSN-L)
DOI
10.1016/j.jsis.2018.11.003
OpenAlex
W2902410500
Cited by
833
References
76
FWCI
61.17
Type
journal article
Language
en
Open access
green

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CoChat. (2026). Citation check: Digital transformation strategy making in pre-digital organizations: The case of a financial services provider. https://app.cochat.ai/papers/10.1016/j.jsis.2018.11.003
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Chanias, S., Myers, M. D., & Hess, T. (2019). Digital transformation strategy making in pre-digital organizations: The case of a financial services provider. The Journal of Strategic Information Systems. https://doi.org/10.1016/j.jsis.2018.11.003

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.