Digital Business Strategy: Toward a Next Generation of Insights
Open accessAbstract
Over the last three decades, the prevailing view of information technology strategy has been that it is a functional-level strategy that must be aligned with the firm’s chosen business strategy. Even within this so-called alignment view, business strategy directed IT strategy. During the last decade, the business infrastructure has become digital with increased interconnections among products, processes, and services. Across many firms spanning different industries and sectors, digital technologies (viewed as combinations of information, computing, communication, and connectivity technologies) are fundamentally transforming business strategies, business processes, firm capabilities, products and services, and key interfirm relationships in extended business networks. Accordingly, we argue that the time is right to rethink the role of IT strategy, from that of a functional-level strategy—aligned but essentially always subordinate to business strategy—to one that reflects a fusion between IT strategy and business strategy. This fusion is herein termed digital business strategy. We identify four key themes to guide our thinking on digital business strategy and help provide a framework to define the next generation of insights. The four themes are (1) the scope of digital business strategy, (2) the scale of digital business strategy, (3) the speed of digital business strategy, and (4) the sources of business value creation and capture in digital business strategy. After elaborating on each of these four themes, we discuss the success metrics and potential performance implications from pursuing a digital business strategy. We also show how the papers in the special issue shed light on digital strategies and offer directions to advance insights and shape future research.
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Value from a BDAC results from improved decision making and repositioning in relation to external needs and opportunities.
“Consequently, value from a BDAC is a result of improved decision making and repositioning in relation to external needs and opportunities [69].”
From Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities (2020) · cites this paper as [69]
In “Speed of Decision Making” (page not provided), the paper links value from big-data-related information to faster, more effective decisions. “Increased Value from Information” (page not provided) describes adapting offerings to customer preferences, but the paper does not establish that value from a big data analytics capability specifically results from repositioning in response to external needs and opportunities. (LLM, conf=0.84)
Experimental — accuracy not yet measuredDigital transformation is changing how small- and medium-sized enterprises (SMEs) create and capture value.
“Digital transformation is changing how small-and medium-sized enterprises (SMEs) create and capture value (Bharadwaj, El Sawy, Pavlou, & Venkatraman, 2013;Lucas, Agarwal, Clemons, El Sawy, & Weber, 2013).”
From Digitalization, business models, and SMEs: How do business model innovation practices improve performance of digitalizing SMEs? (2019) · cites this paper as Bharadwaj, El Sawy, Pavlou, & Venkatraman, 2013
The “Sources of Value Creation and Capture” section (page not provided) says digital business strategy alters how firms create and capture value. The “Emergence of Digital Business Strategy” section discusses established firms and startups, but the paper does not establish this claim specifically for SMEs. (LLM, conf=0.86)
Experimental — accuracy not yet measuredA strong BDAC can be associated with the move toward a digital business strategy.
“In effect, the value of a strong BDAC can be associated with the move toward a digital business strategy noted in the special issue editorial of Bharadwaj et al. [69].”
From Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities (2020) · cites this paper as [69]
Expanding across digital technology layers involves nascent or non-existent markets and creates value-creation opportunities that are difficult to identify beforehand.
“Such expansion involves non-existent, or nascent, markets and presents new opportunities for value creation (Bharadwaj et al. 2013), which cannot be easily identified ex ante.”
From Recombination in the open-ended value landscape of digital innovation (2018) · cites this paper as Bharadwaj et al. 2013
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- Authors
- Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N.
- Affiliations
- Emory University (US)
- Marshall School of Business, University of Southern California Los Angeles, CA 90089-1421 U.S.A.
- Temple University (US)
- Boston University (US)
- Corresponding author
- Pavlou, Paul A.
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 2013-06-01
- Volume
- 37
- Issue
- 2
- Pages
- 471-482
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W2148060162
- Semantic Scholar
- 7f17906f57732ca49396da5a0ac968f0ba6b35d4
- Cited by
- 4,392
- References
- 61
- Citations by year
- 2026: 794 · 2025: 701 · 2024: 590 · 2023: 484 · 2022: 381 · 2021: 359 · 2020: 326 · 2019: 205 · 2018: 161 · 2017: 123 · 2016: 100 · 2015: 105 · 2014: 54 · 2013: 4 · 2012: 3
- FWCI
- 176.72
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- MIS Quarterly (publishedVersion)
- Journal of the Association for Information Systems (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
- Social Sciences › Business, Management and Accounting › Strategy and Management › Business Strategies and Innovation
- Keywords
- digital business strategy, IT strategy, business strategy, business-IT alignment, digital transformation, corporate value creation, value capture, inter-firm relationships, business networks, business process change, organizational capabilities, performance implications, success indicators
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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What counts as a claim ›How we measure confidence ›How we check this ›
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