Know-how to lead digital transformation: The case of local governments
Open accessIntegrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Bureaucratic and infrastructural barriers endemic to developing nations may alter returns from sophisticated data solutions.
“However, bureaucratic and infrastructural barriers endemic to developing nations may alter returns (Pittaway and Montazemi 2020).”
From How Do Digital Capabilities Affect Organizational Performance in the Public Sector? The Mediating Role of the Organizational Agility (2024) · cites this paper as Pittaway and Montazemi 2020
Far less scholarship examines digitally enabled performance linkages within developing country public institutions undertaking e-governance initiatives.
“While the influence of advanced analytics, automation, and artificial intelligence on innovation and responsiveness has achieved extensive study in Western contexts, far less scholarship examines digitally enabled performance linkages within developing country public institutions undertaking e-governance initiatives (Haug et al. 2023; Pittaway and Montazemi 2020).”
From How Do Digital Capabilities Affect Organizational Performance in the Public Sector? The Mediating Role of the Organizational Agility (2024) · cites this paper as Pittaway and Montazemi 2020
Cites
(1984) · Cited by 81,983 · see citing works
The Measurement of Observer Agreement for Categorical Data
Landis, J. R., & Koch, G. G. (1977) · Biometrics · doi:10.2307/2529310 · Cited by 81,148 · see citing works
Case Study Research: Design and Methods
Chaiklin, H. (1991) · The Journal of Nervous and Mental Disease · doi:10.1097/00005053-199102000-00025 · Cited by 39,631 · see citing works
Absorptive Capacity: A New Perspective on Learning and Innovation
Cohen, W. M., & Levinthal, D. A. (1990) · Administrative Science Quarterly · doi:10.2307/2393553 · Cited by 35,728 · see citing works
Research in Organizational Behavior.
Grimes, A. J., Cummings, L. L., & Staw, B. M. (1986) · Administrative Science Quarterly · doi:10.2307/2392975 · Cited by 11,303 · see citing works
Absorptive Capacity: A Review, Reconceptualization, and Extension
Zahra, S. A., & George, G. (2002) · The Academy of Management Review · doi:10.5465/amr.2002.6587995 · Cited by 10,758 · see citing works
Understanding digital transformation: A review and a research agenda
Vial, G. (2019) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2019.01.003 · Cited by 7,337 · see citing works
(2014) · SAGE Publications Ltd eBooks · doi:10.4135/9781446294406.n148 · Cited by 7,272 · see citing works
Neufeld, A., & Ryan, A. G. (1988) · Canadian Journal of Program Evaluation · doi:10.3138/cjpe.3.006 · Cited by 5,906 · see citing works
Orlikowski, W. J. (2000) · Organization Science · doi:10.1287/orsc.11.4.404.14600 · Cited by 4,760 · see citing works
Making fast strategic decisions in high-velocity environments
Eisenhardt, K. M. (1989) · Academy of Management Journal · doi:10.2307/256434 · Cited by 3,818 · see citing works
Digital Transformation Strategies
Matt, C., Heß, T., & Benlian, A. (2015) · Business & Information Systems Engineering · doi:10.1007/s12599-015-0401-5 · Cited by 3,172 · see citing works
Understanding Smart Cities: An Integrative Framework
Chourabi, H., Nam, T., Walker, S., Gil-Garcia, J. R., Mellouli, S., Nahon, K., Pardo, T. A., & Scholl, H. J. (2012) · 2012 45th Hawaii International Conference on System Sciences · doi:10.1109/hicss.2012.615 · Cited by 2,599 · see citing works
The Qualitative Researcher's Companion
Huberman, A. M., & Miles, M. B. (2002) · Sage eBooks · doi:10.4135/9781412986274 · Cited by 2,360 · see citing works
REVOLUTIONARY CHANGE THEORIES: A MULTILEVEL EXPLORATION OF THE PUNCTUATED EQUILIBRIUM PARADIGM
Gersick, C. J. G. (1991) · The Academy of Management Review · doi:10.5465/amr.1991.4278988 · Cited by 2,183 · see citing works
Defining digital transformation: Results from expert interviews
Mergel, I., Edelmann, N., & Haug, N. (2019) · Government Information Quarterly · doi:10.1016/j.giq.2019.06.002 · Cited by 1,990 · see citing works
Options for Formulating a Digital Transformation StrategyPreprint
Hess, T., Matt, C., Benlian, A., & Wiesböck, F. (2020) · MIS Q. Executive · doi:10.7892/boris.105447 · Cited by 1,798 · see citing works
Digital transformation by SME entrepreneurs: A capability perspective
Li, L., Su, F. P., Zhang, W., & Mao, J. (2017) · Information Systems Journal · doi:10.1111/isj.12153 · Cited by 1,570 · see citing works
Options for Formulating a Digital Transformation Strategy
Hess, T., Matt, C., Benlian, A., & Wiesböck, F. (2020) · Strategic Information Management · doi:10.4324/9780429286797-7 · Cited by 1,266 · see citing works
Modes of Interorganizational Imitation: The Effects of Outcome Salience and Uncertainty
Haunschild, P. R., & Miner, A. S. (1997) · Administrative Science Quarterly · doi:10.2307/2393735 · Cited by 1,249 · see citing works
Leading digital: turning technology into business transformation
(2015) · Choice Reviews Online · doi:10.5860/choice.188022 · Cited by 930 · see citing works
Digital government evolution: From transformation to contextualization
Janowski, T. (2015) · Government Information Quarterly · doi:10.1016/j.giq.2015.07.001 · Cited by 907 · see citing works
Making sense of smart cities: addressing present shortcomings
Kitchin, R. (2014) · Cambridge Journal of Regions Economy and Society · doi:10.1093/cjres/rsu027 · Cited by 864 · see citing works
Chanias, S., Myers, M. D., & Heß, T. (2018) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2018.11.003 · Cited by 840 · see citing works
Embedded ties and the acquisition of competitive capabilities
McEvily, B., & Marcus, A. A. (2005) · Strategic Management Journal · doi:10.1002/smj.484 · Cited by 833 · see citing works
The Qualitative Researcher's Companion
van Teijlingen, E. (2003) · Sociological Research Online · doi:10.1177/136078040300800106 · Cited by 759 · see citing works
Convergence and Upheaval: Managing the Unsteady Pace of Organizational Evolution
Tushman, M. L., Newman, W. H., & Romanelli, E. (1986) · California Management Review · doi:10.2307/41165225 · Cited by 629 · see citing works
Fang, C., Lee, J., & Schilling, M. A. (2009) · Organization Science · doi:10.1287/orsc.1090.0468 · Cited by 588 · see citing works
Jones, B. D., & Baumgartner, F. R. (2012) · Policy Studies Journal · doi:10.1111/j.1541-0072.2011.00431.x · Cited by 517 · see citing works
Are public–private partnerships a healthy option? A systematic literature review
Roehrich, J. K., Lewis, M. A., & George, G. (2014) · Social Science & Medicine · doi:10.1016/j.socscimed.2014.03.037 · Cited by 511 · see citing works
Explaining information systems change: a punctuated socio-technical change model
Lyytinen, K., & Newman, M. (2008) · European Journal of Information Systems · doi:10.1057/ejis.2008.50 · Cited by 508 · see citing works
The Dynamics of Alignment: Insights from a Punctuated Equilibrium Model
Sabherwal, R., Hirschheim, R., & Goles, T. (2001) · Organization Science · doi:10.1287/orsc.12.2.179.10113 · Cited by 503 · see citing works
McDonald, M. L., & Westphal, J. D. (2003) · Administrative Science Quarterly · doi:10.2307/3556617 · Cited by 487 · see citing works
Mapping Smart Cities in the EU
Manville, C. M., Cochrane, G., Cave, J. A. K., Millard, J., Pederson, J. K., Thaarup, R. K., Liebe, A., Wissner, M., Massink, R., & Kotterink, B. (2014) · TNO Repository · Cited by 458 · see citing works
Moon, M. J., & Norris, D. F. (2005) · Information Systems Journal · doi:10.1111/j.1365-2575.2005.00185.x · Cited by 433 · see citing works
Creating a Strategic it Architecture Competency: Learning in StagesPreprint
Ross, J. W. (2003) · SSRN Electronic Journal · doi:10.2139/ssrn.416180 · Cited by 392 · see citing works
Conceptualizing smartness in government: An integrative and multi-dimensional view
Gil-García, J. R., Zhang, J., & Purón-Cid, G. (2016) · Government Information Quarterly · doi:10.1016/j.giq.2016.03.002 · Cited by 381 · see citing works
Xue, Liang, H., & Boulton, W. R. (2008) · MIS Quarterly · doi:10.2307/25148829 · Cited by 314 · see citing works
Angst, C. M., Agarwal, R., Sambamurthy, V., & Kelley, K. (2010) · Management Science · doi:10.1287/mnsc.1100.1183 · Cited by 307 · see citing works
Information systems in the public sector: The e-Government enactment framework
Cordella, A., & Iannacci, F. (2010) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2010.01.001 · Cited by 307 · see citing works
Detours in the Path toward Strategic Information Systems Alignment
Hirschheim, R., & Sabherwal, R. (2001) · California Management Review · doi:10.2307/41166112 · Cited by 299 · see citing works
Realizing joined-up government — Dynamic capabilities and stage models for transformation
Klievink, B., & Janssen, M. (2009) · Government Information Quarterly · doi:10.1016/j.giq.2008.12.007 · Cited by 287 · see citing works
Sharma, R., & Yetton, P. (2007) · MIS Quarterly · doi:10.2307/25148789 · Cited by 285 · see citing works
Gil-García, J. R., Chengalur-Smith, I. N., & Duchessi, P. J. (2007) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000673 · Cited by 278 · see citing works
Organizational differences, relational mechanisms, and alliance performance
Lavie, D., Haunschild, P. R., & Khanna, P. (2012) · Strategic Management Journal · doi:10.1002/smj.1987 · Cited by 273 · see citing works
Weerakkody, V., Janssen, M., & Dwivedi, Y. K. (2011) · Government Information Quarterly · doi:10.1016/j.giq.2010.07.010 · Cited by 262 · see citing works
Luna-Reyes, L. F., & Gil-Garcia, J. R. (2014) · Government Information Quarterly · doi:10.1016/j.giq.2014.08.001 · Cited by 255 · see citing works
An Exploration of Organizational Level Information Systems Discontinuance Intentions1
Furneaux, B., & Wade (2011) · MIS Quarterly · doi:10.2307/23042797 · Cited by 245 · see citing works
Fighting Against Windmills: Strategic Information Systems and Organizational Deep Structures1
Silva, J. R., & Hirschheim, R. (2007) · MIS Quarterly · doi:10.2307/25148794 · Cited by 228 · see citing works
E-Governance & government on-line in Canada: Partnerships, people & prospects
Allen, B. A., Juillet, L., Paquet, G., & Roy, J. P. (2001) · Government Information Quarterly · doi:10.1016/s0740-624x(01)00063-6 · Cited by 203 · see citing works
Structurational analysis of e-government initiatives: a case study of SCO
DEVADOSS, P. R., Pan, S. L., & Huang, J. (2003) · Decision Support Systems · doi:10.1016/s0167-9236(02)00120-3 · Cited by 202 · see citing works
Towards a smart State? Inter-agency collaboration, information integration, and beyond
Gil-García, J. R. (2012) · Information Polity · doi:10.3233/ip-2012-000287 · Cited by 193 · see citing works
Unity in Diversity: Electronic Patient Record Use in Multidisciplinary Practice
Oborn, E., Barrett, M. I., & Davidson, E. (2011) · Information Systems Research · doi:10.1287/isre.1110.0372 · Cited by 173 · see citing works
Gil-García, J. R., & Sayogo, D. S. (2016) · Government Information Quarterly · doi:10.1016/j.giq.2016.01.006 · Cited by 172 · see citing works
Rethinking Governance in Management Research
Tihanyi, L., Graffin, S. D., & George, G. (2014) · Academy of Management Journal · doi:10.5465/amj.2014.4006 · Cited by 165 · see citing works
The great theory hunt: Does e-government really have a problem?
Bannister, F., & Connolly, R. (2015) · Government Information Quarterly · doi:10.1016/j.giq.2014.10.003 · Cited by 149 · see citing works
Toward a new theory of the contribution of the it function in organizations
Guillemette, M. G., & Paré, G. (2012) · Journal of the Association for Information Systems · doi:10.5555/2481639.2481649 · Cited by 131 · see citing works
Knowledge sharing in cross-boundary information system development in the public sector
Pardo, T. A., Cresswell, A. M., Thompson, F., & Zhang, J. (2006) · Information Technology and Management · doi:10.1007/s10799-006-0278-6 · Cited by 129 · see citing works
ERP systems implementation: best practices in Canadian government organizations
Kumar, V., Maheshwari, B., & Kumar, U. (2002) · Government Information Quarterly · doi:10.1016/s0740-624x(02)00092-8 · Cited by 127 · see citing works
Kamal, M. M., Weerakkody, V., & Irani, Z. (2011) · Government Information Quarterly · doi:10.1016/j.giq.2010.08.003 · Cited by 126 · see citing works
Managing IT-enabled transformation in the public sector: A case study on e-government in South Korea
Kim, H. J., Pan, G., & Pan, S. L. (2007) · Government Information Quarterly · doi:10.1016/j.giq.2006.09.007 · Cited by 125 · see citing works
Sá, F., Rocha, Ã., & Cota, M. P. (2015) · Government Information Quarterly · doi:10.1016/j.giq.2015.07.004 · Cited by 123 · see citing works
Hansen, A. M., Kræmmergaard, P., & Mathiassen, L. (2011) · Journal of the Association for Information Systems · Cited by 115 · see citing works
Weerakkody, V., Irani, Z., Lee, H., Osman, I. H., & Hindi, N. M. (2013) · Information Systems Frontiers · doi:10.1007/s10796-013-9472-3 · Cited by 114 · see citing works
Toward a New Theory of the Contribution of the IT Function in Organizations1
Guillemette, M. G., & Paré, G. (2012) · MIS Quarterly · doi:10.2307/41703466 · Cited by 110 · see citing works
Weerakkody, V., Omar, A., El‐Haddadeh, R., & Al‐Busaidy, M. (2016) · Government Information Quarterly · doi:10.1016/j.giq.2016.06.006 · Cited by 103 · see citing works
Understanding E-Government Benefits
Brown, M. M. (2007) · The American Review of Public Administration · doi:10.1177/0275074006291635 · Cited by 100 · see citing works
Investigating organizational learning in eGovernment projects: A multi-theoretic approach
Phang, C. W., Kankanhalli, A., & Ang, C. (2008) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2007.12.006 · Cited by 96 · see citing works
Making e-Government systems workable: Exploring the evolution of frames
Azad, B., & Faraj, S. A. (2008) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2007.12.001 · Cited by 78 · see citing works
Reappraising maturity models in e-Government research: The trajectory-turning point theory
Iannacci, F., Seepma, A. P., Blok, C. D., & Resca, A. (2019) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2019.02.001 · Cited by 77 · see citing works
Building a successful relationship in business process outsourcing: an exploratory study
Bharadwaj, S. S., Saxena, K. B., & Halemane, M. (2010) · European Journal of Information Systems · doi:10.1057/ejis.2010.8 · Cited by 76 · see citing works
Business process management capabilities in local governments: A multi-method study
Niehaves, B., Plattfaut, R., & Becker, J. (2013) · Government Information Quarterly · doi:10.1016/j.giq.2013.03.002 · Cited by 70 · see citing works
Factors of stickiness in transfers of know-how between MNC units
Montazemi, A. R., Pittaway, J. J., Qahri‐Saremi, H., & Wei, Y. (2012) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2012.01.001 · Cited by 70 · see citing works
Self-citationLearning in Public Sector Organizations: A Theory of Action Approach
Visser, M., & der Togt, K. V. (2015) · Public Organization Review · doi:10.1007/s11115-015-0303-5 · Cited by 68 · see citing works
Enhancing Citizens' Trust and Confidence in Government through Digital Transformation
Mahmood, M. (2016) · International Journal of Electronic Government Research · doi:10.4018/ijegr.2016010105 · Cited by 44 · see citing works
Dennis, A. R., & Vessey, I. (2005) · Journal of the Association for Information Systems · Cited by 40 · see citing works
Leonhardt, D., Haffke, I., Kranz, J. J., & Benlian, A. (2017) · RePEc: Research Papers in Economics · Cited by 40 · see citing works
A leadership model for e-government transformation
Elnaghi, M., & Alshawi, S. (2007) · Brunel University Research Archive (BURA) (Brunel University London) · Cited by 30 · see citing works
Creating social entrepreneurship in local government
Irani, Z., & Elliman, T. (2008) · European Journal of Information Systems · doi:10.1057/ejis.2008.35 · Cited by 25 · see citing works
Facilitating Digital Transformation through Education: A Case Study in the Public Administration
Schenk, B., & Dolata, M. (2020) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2020.262 · Cited by 20 · see citing works
Hofmann, S., & Ogonek, N. (2018) · Electronic Journal of e-Government · Cited by 19 · see citing works
Towards a heuristic frame for transferring e-government technology
Cavalheiro, G. M. D. C., & Jóia, L. A. (2014) · Government Information Quarterly · doi:10.1016/j.giq.2013.09.005 · Cited by 19 · see citing works
eGovernment in Local Government: Challenges and Capabilities
Pedersen, K. (2016) · VBN Forskningsportal (Aalborg Universitet) · Cited by 15 · see citing works
Reexamining Threat Rigidity: Implications for Design
Plotnick, L., Turoff, M., & Eede, G. V. D. (2009) · Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences · doi:10.1109/hicss.2009.365 · Cited by 13 · see citing works
The Wicked Nature of Digital Transformation: A policy perspective
Fountain, J. E. (2019) · Dubai Policy Review · doi:10.46993/dpr/en005 · Cited by 12 · see citing works
Digital-enabled Service Transformation in Public Sector
Omar, A., Weerakkody, V., & Millard, J. (2016) · International Conference on Theory and Practice of Electronic Governance · doi:10.1145/2910019.2910080 · Cited by 12 · see citing works
From the smart city to the wise city: The role of universities in place-based leadership
Hambleton, R. (2014) · UWE Research Repository (UWE Bristol) · Cited by 6 · see citing works
Motivating CIO Advice Networking to Improve Firm Performance
Pittaway, J. J., Qahri‐Saremi, H., & Montazemi, A. R. (2018) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2018.613 · Cited by 3 · see citing works
Self-citationSeeking the 'Smart' in Cities: Managing the process of Innovating with IT
Pittaway, J. J., & Montazemi, A. R. (2018) · Journal of the Association for Information Systems · Cited by 3 · see citing works
Self-citation
Flagged first, then by citations
4 of the 93 references couldn’t be matched to a known paper.
Cited by
Sorted by citations
Mansoor, M. (2021) · Government Information Quarterly · doi:10.1016/j.giq.2021.101597 · Cited by 451 · see citing works
Digitally-induced change in the public sector: a systematic review and research agenda
Haug, N., Dan, S., & Mergel, I. (2024) · Public Management Review · doi:10.1080/14719037.2023.2234917 · Cited by 266 · see citing works
Tangi, L., Janssen, M., Benedetti, M., & Noci, G. (2021) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2021.102356 · Cited by 265 · see citing works
Mora, L., Gerli, P., Ardito, L., & Petruzzelli, A. M. (2023) · Technovation · doi:10.1016/j.technovation.2023.102717 · Cited by 203 · see citing works
Overcoming barriers to digital government: mapping the strategies of digital champions
Wilson, C., & Mergel, I. (2022) · Government Information Quarterly · doi:10.1016/j.giq.2022.101681 · Cited by 193 · see citing works
Das, D. K. (2024) · Smart Cities · doi:10.3390/smartcities7020034 · Cited by 224 · see citing works
Understanding Local Government Digital Technology Adoption Strategies: A PRISMA Review
David, A., Yiğitcanlar, T., Li, R. Y. M., Corchado, J. M., Cheong, P. H., Mossberger, K., & Mehmood, R. (2023) · Sustainability · doi:10.3390/su15129645 · Cited by 222 · see citing works
Yang, C., Gu, M., & Albitar, K. (2024) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2024.123722 · Cited by 130 · see citing works
Gascó‐Hernández, M., Nasi, G., Cucciniello, M., & Hiedemann, A. M. (2022) · Urban Governance · doi:10.1016/j.ugj.2022.09.005 · Cited by 128 · see citing works
Digital transformation: challenges faced by organizations and their potential solutions
Shahi, C., & Sinha, M. (2020) · International Journal of Innovation Science · doi:10.1108/ijis-09-2020-0157 · Cited by 79 · see citing works
Effect of the COVID-19 pandemic on public managers’ attitudes toward digital transformation
Barrutia, J. M., & Echebarria, C. (2021) · Technology in Society · doi:10.1016/j.techsoc.2021.101776 · Cited by 95 · see citing works
Zhang, L., & Zhang, X. (2024) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2024.123787 · Cited by 94 · see citing works
Determinants of digital innovation in the public sector
Hong, S., Kim, S. H., & Kwon, M. (2022) · Government Information Quarterly · doi:10.1016/j.giq.2022.101723 · Cited by 104 · see citing works
Yang, X., Ran, R., Chen, Y., & Zhang, J. (2024) · Energy Policy · doi:10.1016/j.enpol.2024.114017 · Cited by 90 · see citing works
Atobishi, T., Moh’d Abu Bakir, S., & Nosratabadi, S. (2024) · Administrative Sciences · doi:10.3390/admsci14020037 · Cited by 94 · see citing works
“However, bu-reaucratic and infrastructural barriers endemic to developing nations may alter returns (Pittaway and Montazemi 2020).”
BackgroundMarchesani, F., Masciarelli, F., & Bikfalvi, A. (2023) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2023.122636 · Cited by 87 · see citing works
Liu, T., Mostafa, S. F., Mohamed, S., & Nguyen, T. S. (2020) · Built Environment Project and Asset Management · doi:10.1108/bepam-12-2019-0142 · Cited by 100 · see citing works
Public-private partnerships in smart cities: A critical survey and research agenda
Quan, X., & Solheim, M. C. W. (2022) · City Culture and Society · doi:10.1016/j.ccs.2022.100491 · Cited by 84 · see citing works
Leading smart city projects: Government dynamic capabilities and public value creation
Barrutia, J. M., Echebarria, C., Moralejo, I. A., Apaolaza, V., & Hartmann, P. (2022) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2022.121679 · Cited by 79 · see citing works
Xiao, J., Han, L., & Zhang, H. (2022) · Sustainability · doi:10.3390/su142214980 · Cited by 70 · see citing works
Panagiotopoulos, P. D., Πρωτόγερου, Α., & Caloghirou, Y. D. (2022) · Long Range Planning · doi:10.1016/j.lrp.2022.102251 · Cited by 55 · see citing works
Srisathan, W. A., & Naruetharadhol, P. (2022) · Technology in Society · doi:10.1016/j.techsoc.2022.101912 · Cited by 54 · see citing works
How Organizational Agility Promotes Digital Transformation: An Empirical Study
Zhang, H., Ding, H., & Xiao, J. (2023) · Sustainability · doi:10.3390/su151411304 · Cited by 81 · see citing works
Same same but different: How policies frame societal-level digital transformation
Mettler, T., Miscione, G., Jacobs, C. D., & Guenduez, A. A. (2024) · Government Information Quarterly · doi:10.1016/j.giq.2024.101932 · Cited by 47 · see citing works
The role of municipal digital services in advancing rural resilience
Levesque, V. R., Bell, K. P., & Johnson, E. S. (2023) · Government Information Quarterly · doi:10.1016/j.giq.2023.101883 · Cited by 44 · see citing works
Cybersecurity in local governments: A systematic review and framework of key challenges
Hossain, S. T., Yiğitcanlar, T., Nguyen, K., & Xu, Y. (2025) · Urban Governance · doi:10.1016/j.ugj.2024.12.010 · Cited by 40 · see citing works
Satoła, Ł., & Milewska, A. (2022) · Energies · doi:10.3390/en15145175 · Cited by 40 · see citing works
An analysis of the strategies for overcoming digital supply chain implementation barriers
Dixit, V. K., Malviya, R. K., Kumar, V., & Shankar, R. (2023) · Decision Analytics Journal · doi:10.1016/j.dajour.2023.100389 · Cited by 45 · see citing works
Marchesani, F., & Ceci, F. (2024) · Technovation · doi:10.1016/j.technovation.2024.103141 · Cited by 38 · see citing works
Reflections on three decades of digital transformation in local governments
Gascó‐Hernández, M. (2024) · Local Government Studies · doi:10.1080/03003930.2024.2410830 · Cited by 45 · see citing works
Lin, X. (2025) · Chinese Political Science Review · doi:10.1007/s41111-025-00279-1 · Cited by 35 · see citing works
Begany, G. M., & Gil-García, J. R. (2024) · Government Information Quarterly · doi:10.1016/j.giq.2024.101955 · Cited by 33 · see citing works
Crisis as driver of digital transformation? Scottish local governments’ response to COVID-19
Gangneux, J., & Joss, S. (2022) · Data & Policy · doi:10.1017/dap.2022.18 · Cited by 32 · see citing works
Gong, Y., & Yang, X. (2024) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2024.102766 · Cited by 31 · see citing works
Crăciun, A.-F., Țăran, A.-M., Noja, G. G., Pirtea, M., & Răcătăian, R.-I. (2023) · Mathematics · doi:10.3390/math11051168 · Cited by 31 · see citing works
Mutambik, I. (2024) · Sustainability · doi:10.3390/su16104310 · Cited by 31 · see citing works
Sigurjónsson, Þ. O., Jónsson, E., & Guðmundsdóttir, S. (2024) · Sustainability · doi:10.3390/su162410827 · Cited by 29 · see citing works
An Introduction to Digital Transformation
Mikalef, P., & Parmiggiani, E. (2022) · Springer eBooks · doi:10.1007/978-3-031-05276-7_1 · Cited by 40 · see citing works
How Digital Transformation Improve Government Performance: The Mediating Role of Partnering Agility
Xiao, J., Zhang, H., & Han, L. (2023) · IEEE Access · doi:10.1109/access.2023.3284793 · Cited by 37 · see citing works
Zhou, W., Lyu, Z., & Chen, S. (2024) · Systems · doi:10.3390/systems12010030 · Cited by 25 · see citing works
Digital transformation leadership: A public value-centered measurement scale
van Roekel, H., Branderhorst, M., Tummers, L. G., & Meijer, A. J. (2025) · Government Information Quarterly · doi:10.1016/j.giq.2025.102091 · Cited by 24 · see citing works
Azonuche, T. I., & Enyejo, J. O. (2024) · International Journal of Scientific Research and Modern Technology. · doi:10.38124/ijsrmt.v3i8.432 · Cited by 47 · see citing works
Hughes, L., Seddon, J. J. M., & Dwivedi, Y. K. (2023) · Journal of Information Technology · doi:10.1177/02683962231219512 · Cited by 31 · see citing works
Digital leadership in local government: an empirical study of Dutch city managers
Branderhorst, M., & Ruijer, E. H. J. M. (2024) · Local Government Studies · doi:10.1080/03003930.2024.2363368 · Cited by 22 · see citing works
Climate Policy Uncertainty and Corporate Sustainability Capability: Evidence From ESG Performance
Liu, X., & Xiang, Y. (2025) · Corporate Social Responsibility and Environmental Management · doi:10.1002/csr.3244 · Cited by 22 · see citing works
Wang, W., Wang, J., & Wu, H. (2024) · Journal of the Knowledge Economy · doi:10.1007/s13132-024-01976-z · Cited by 21 · see citing works
Shirish, A., Srivastava, S. C., Panteli, N., & O’Shanahan, J. (2024) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2024.101870 · Cited by 20 · see citing works
Examining Digital Government Maturity Models: Evaluating the Inclusion of Citizens
Waara, Å. (2025) · Administrative Sciences · doi:10.3390/admsci15030073 · Cited by 20 · see citing works
Buyannemekh, B., Gil-García, J. R., & Gascó‐Hernández, M. (2023) · Public Policy and Administration · doi:10.1177/09520767231197600 · Cited by 20 · see citing works
Collaborating for Digital Transformation
Verhoest, K., Hammerschmid, G., Rykkja, L. H., & Klijn, E.-H. (2024) · Edward Elgar Publishing eBooks · doi:10.4337/9781803923895 · Cited by 22 · see citing works
AlKaabi, S., Hazzam, J., Wilkins, S., & Dan, S. (2024) · Public Performance & Management Review · doi:10.1080/15309576.2024.2367130 · Cited by 33 · see citing works
Systematic Literature Review: Models of digital transformation in the public sector
Novianto, N. (2023) · Policy & Governance Review · doi:10.30589/pgr.v7i2.753 · Cited by 18 · see citing works
Arnaud, J., Mamede, H. S., & Branco, F. (2024) · F1000Research · doi:10.12688/f1000research.146991.1 · Cited by 18 · see citing works
Learning how to do AI: managing organizational boundaries in an intergovernmental learning forum
Wilson, C., & Broomfield, H. (2022) · Public Management Review · doi:10.1080/14719037.2022.2055119 · Cited by 20 · see citing works
Sorour, M. G., Subramanian, R., & Tantry, A. (2024) · Studies in systems, decision and control · doi:10.1007/978-3-031-51997-0_37 · Cited by 17 · see citing works
The impact of digital government on cross-regional investment: Evidence from Chinese cities
Zheng, X., Du, X., & Wu, W. (2025) · Economic Analysis and Policy · doi:10.1016/j.eap.2025.05.055 · Cited by 16 · see citing works
Xie, W., Zheng, D., Luo, J., Wang, Z., & Wang, Y. (2022) · Open Mathematics · doi:10.1515/math-2022-0480 · Cited by 16 · see citing works
Enablers for Digital Transformation of Services to Harness New Business Opportunities
Kumar, H. (2024) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2024.3437733 · Cited by 15 · see citing works
A coordination perspective on digital public services in federal states
Scholta, H., Halsbenning, S., & Niemann, M. (2025) · Government Information Quarterly · doi:10.1016/j.giq.2024.101984 · Cited by 13 · see citing works
Afriyani, A., Muhafidin, D., & Susanti, E. (2022) · Jurnal Manajemen dan Organisasi · doi:10.29244/jmo.v13i2.38093 · Cited by 13 · see citing works
Blockchain Technology in Improving Transparency and Efficiency in Government Operations
Nigmatov, A., Pradeep, A., & Musulmonova, N. (2023) · International Conference on Electronics, Computers and Artificial Intelligence (ECAI) · doi:10.1109/ecai58194.2023.10194154 · Cited by 13 · see citing works
Liminal digital transformation in public sector: The case of UK policing
Gritt, E., Forsgren, E., & Pandža, K. (2024) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2024.101851 · Cited by 13 · see citing works
Digital transformation: The geopolitical-organizational nexus
Currie, W. L., Weerakkody, V., & Vliet, B. V. (2024) · Journal of Information Technology · doi:10.1177/02683962241299822 · Cited by 13 · see citing works
He, S., & Tang, Y. (2023) · Journal of the Knowledge Economy · doi:10.1007/s13132-023-01573-6 · Cited by 12 · see citing works
City Managers as Digital Transformation Leaders: Exploratory and Explanatory Notes
Sanina, A. G. (2024) · Public Performance & Management Review · doi:10.1080/15309576.2024.2302059 · Cited by 15 · see citing works
Liu, J., Siano, P., & Wu, K. (2025) · Energy · doi:10.1016/j.energy.2025.134620 · Cited by 12 · see citing works
Digitalization policy and enterprise digital transformation: The role of big data capability
Yu, F., Gao, X., Li, X., & Jiang, D. (2025) · Economic Analysis and Policy · doi:10.1016/j.eap.2025.05.049 · Cited by 13 · see citing works
Sáez, F. T., & Jiménez, D. Á. (2021) · Gestión y Análisis de Políticas Públicas · doi:10.24965/gapp.i27.10923 · Cited by 19 · see citing works
Gavriluță, N., Stoica, V., & Fârte, G.-I. (2022) · Sustainability · doi:10.3390/su14116863 · Cited by 12 · see citing works
Digital Divide of Regions: Possible Growth Points for Their Digital Maturity
Glebova, I. S., Berman, S., Khafizova, L. V., Biktimirova, A., & Alkhasov, Z. M. (2023) · International Journal of Sustainable Development and Planning · doi:10.18280/ijsdp.180516 · Cited by 12 · see citing works
Wang, S., Sun, X., & Zhong, S. (2023) · Sustainability · doi:10.3390/su15139891 · Cited by 12 · see citing works
McTaggart, V., & Loonam, J. (2023) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2023.3299033 · Cited by 11 · see citing works
Akgün, E. Z., Gerli, P., Mora, L., & McTigue, C. (2024) · Public Policy and Administration · doi:10.1177/09520767241263233 · Cited by 16 · see citing works
The impact of China’s big data pilot zone policy on public service quality: a mixed methods study
Xu, Y., Men, Y., & Yang, L. (2024) · Journal of Asian Public Policy · doi:10.1080/17516234.2024.2409235 · Cited by 11 · see citing works
Nagel, M. L. (2024) · Administration & Society · doi:10.1177/00953997241296100 · Cited by 17 · see citing works
The Implementation of a Digital Strategy in the Austrian Public Sector
Edelmann, N., & Mergel, I. A. (2022) · Annual International Conference on Digital Government Research · doi:10.1145/3543434.3543640 · Cited by 11 · see citing works
Júnior, E. F., & Silva, L. C. S. (2026) · Journal of the Knowledge Economy · doi:10.1007/s13132-026-03277-z · Cited by 22 · see citing works
Hofisi, C., & Chigova, L. E. (2023) · E-Journal of Humanities Arts and Social Sciences · doi:10.38159/ehass.20234147 · Cited by 13 · see citing works
Digital transformation in a large democracy: the case of India
Awasthi, P., Ganapati, S., & Tai, K.-T. (2024) · Asia Pacific Journal of Public Administration · doi:10.1080/23276665.2024.2339874 · Cited by 10 · see citing works
Citizen perceptions of digital transformation in local municipalities: The case of South Africa
Netshirando, V., Munyoka, W., & Kadyamatimba, A. (2024) · South African journal of information management · doi:10.4102/sajim.v26i1.1804 · Cited by 15 · see citing works
Analyzing digital government partnerships: An institutional logics perspective
Gong, Y., & Yang, Y. C. (2024) · Government Information Quarterly · doi:10.1016/j.giq.2024.101987 · Cited by 16 · see citing works
Unpacking Approaches to Digitalization Strategy
Kühler, J., Polzer, T., Proeller, I., Kuhlmann, S., & Marienfeldt, J. (2025) · Public Administration · doi:10.1111/padm.13070 · Cited by 10 · see citing works
Baron, M.-L., Cros, S., & VITTORIS, R. D. (2023) · Gestion et management public · doi:10.3917/gmp.114.0035 · Cited by 9 · see citing works
Daßler, L., Hein, A., & Krcmar, H. (2024) · Annual International Conference on Digital Government Research · doi:10.1145/3657054.3657138 · Cited by 12 · see citing works
Encinas-Grijalva, M. D. S., Olivieri-Sangiacomo, F. A., Galván-Vela, E., & Ravina-Ripoll, R. (2024) · Discover Sustainability · doi:10.1007/s43621-024-00370-8 · Cited by 9 · see citing works
Haq, S. H. U., Dan, S., & Shahzad, K. (2024) · International Journal of Public Sector Management · doi:10.1108/ijpsm-12-2023-0347 · Cited by 11 · see citing works
Devolving digitalisation: local government, local welfare and the digital welfare state
Bennett, H. P., & Meers, J. (2025) · Journal of Social Welfare and Family Law · doi:10.1080/09649069.2025.2530878 · Cited by 9 · see citing works
Benović, A., Miškić, M., Pantović, V., Vujičić, S., Vidojević, D., Opačić, M., & Jovanović, F. (2025) · Sustainability · doi:10.3390/su17156977 · Cited by 9 · see citing works
Zhang, H., Lv, Y., Zhang, Z., & Fadil, P. A. (2025) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2025.124414 · Cited by 10 · see citing works
Artificial Intelligence as a Supporting Tool for Local Government Decision-Making in Public Safety
Włodyka, E. M. (2024) · Przegląd Nauk o Obronności · doi:10.37055/pno/185616 · Cited by 8 · see citing works
Unboxing maturity models: A set-theoretic perspective on e-Government configurations over time
Iannacci, F., Karanasios, S., Viscusi, G., McManus, R., Rupietta, C., & Tan, C. (2024) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2024.101874 · Cited by 8 · see citing works
Papenfuß, U., & Wagner‐Krechlok, K. (2025) · Accounting Auditing & Accountability Journal · doi:10.1108/aaaj-11-2022-6168 · Cited by 8 · see citing works
David, S., Vîrlănuța, F. O., Bacalum, S., Bărbuță‐Mișu, N., & MIHAI, I. O. (2025) · Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration · doi:10.1002/cjas.70007 · Cited by 8 · see citing works
Breaugh, J., Hammerschmid, G., & Stockreiter, S. (2025) · Government Information Quarterly · doi:10.1016/j.giq.2025.102048 · Cited by 15 · see citing works
Digital transformation in government: Lessons from GovTech Singapore
Perdana, A., & Mokhtar, I. A. (2025) · Journal of Information Technology Teaching Cases · doi:10.1177/20438869251362871 · Cited by 8 · see citing works
Sienkiewicz-Małyjurek, K., & Zyzak, B. (2025) · Administration & Society · doi:10.1177/00953997251369090 · Cited by 13 · see citing works
Dynamic sentiment sensing of cities with social media data
Ye, G., Peng, Z., Wei, J., Hong, L., Li, S., & Wu, C. (2022) · The Electronic Library · doi:10.1108/el-03-2022-0064 · Cited by 8 · see citing works
Penerapan Digital Government di Desa Sukajaya Kabupaten Sumedang Jawa Barat
Afriyani, A., Wahidah, I., & Wibowo, M. T. H. (2021) · Ministrate Jurnal Birokrasi dan Pemerintahan Daerah · doi:10.15575/jbpd.v3i2.13572 · Cited by 8 · see citing works
IT Alignment: A Path Towards Digital Transformation Success
Jonathan, G. M., Yalew, S. D., Gebremeskel, B. K., Rusu, L., & Perjons, E. (2023) · Procedia Computer Science · doi:10.1016/j.procs.2023.01.314 · Cited by 7 · see citing works
Collective digital transformation: Institutional work in municipal collaboration
Carlsson, F., Matteby, M., Magnusson, J., & Lindström, N. B. (2023) · Annual International Conference on Digital Government Research · doi:10.1145/3598469.3598536 · Cited by 7 · see citing works
- Authors
- Pittaway, J. J., & Montazemi, A. R.
- Affiliations
- McMaster University (CA)
- ORCID
- Montazemi, Ali Reza
- Venue
- Government Information Quarterly
- Publisher
- Elsevier BV
- Published
- 2020-10
- Volume
- 37
- Issue
- 4
- Pages
- 101474
- ISSN
- 0740-624X (ISSN-L)
- OpenAlex
- W3022446025
- Cited by
- 289
- References
- 93
- Citations by year
- 2026: 66 · 2025: 72 · 2024: 67 · 2023: 40 · 2022: 29 · 2021: 13 · 2020: 2
- FWCI
- 67.51
- Type
- journal article
- Language
- en
- Open access
- green
- discovery.ucl.ac.uk
- Licence
- Locations
- Government Information Quarterly (publishedVersion)
- UCL Discovery (University College London) (submittedVersion, other-oa)
- Funders
- Engineering and Physical Sciences Research Council
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Public Administration › Public Policy and Administration Research
- Physical Sciences › Engineering › Media Technology › Smart Cities and Technologies
- Keywords
- digital transformation, local government, public service delivery, public-private partnerships, knowledge transfer, digital public services, barriers to digitalization
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review