Telehealth delivery of motivational interviewing for diabetes management: A systematic review of randomized controlled trials
Open accessAbstract
Objectives The objective of this systematic review was to explore and report the evidence and gaps in the literature for randomized controlled trials (RCTs) studying the effects of motivational interviewing (MI)-based telehealth interventions on outcomes among persons with diabetes (PWD) or prediabetes. Methods Following a modified Cochrane approach, we searched Pubmed, CENTRAL, CINAHL, PsycINFO, and Clinicaltrials.gov. Included studies were RCTs published in English before March 25, 2021 evaluating MI-based telehealth on outcomes for adults with diabetes or prediabetes. Results A total of 21 retained articles captured results for 6436 PWD. Among the most commonly investigated outcomes, 60% of articles documented A1C reductions (ranging from<1% to>3%), 56% documented systolic blood pressure reductions, 57% documented diabetes self-efficacy/empowerment improvements, and 40% documented physical activity improvements. Conversely, diastolic blood pressure, lipid panels, body mass index, depressive symptoms, and quality of life were frequently measured outcomes, where MI-based telehealth yielded minor effects (<30% of articles demonstrating improvements). Conclusions MI-based telehealth seems most effective for improving A1C, systolic blood pressure, diabetes self-efficacy, and physical activity behaviors. Variability in outcome assessment and intervention heterogeneity were key challenges impeding comparisons across retained articles. Practice implications MI-based telehealth interventions demonstrate promising results for improving outcomes in PWD.
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Two reviews reported a reduction in fasting blood glucose with virtual care.
“out of which 2 reviews reported reduction in fasting blood glucose [32, 46]”
From Effect of virtual care in type 2 diabetes management – a systematic umbrella review of systematic reviews and meta-analysis (2025) · cites this paper as [46]
The Results > Outcomes section states that fasting blood glucose was not affected by MI-based telehealth. The review reports reductions in A1C, but not in fasting blood glucose. (LLM, conf=0.91)
Checked by a reasoning model — may be wrong.
Experimental — accuracy not yet measuredVirtual care programs of at least 6 months were more effective in reducing HbA1c levels compared to programs shorter than 6 months or longer than one year.
“These reviews suggest that virtual care programs of at least 6 months were more effective in terms of reducing HbA1c levels compared to programs shorter than 6 months or longer than one year.”
From Effect of virtual care in type 2 diabetes management – a systematic umbrella review of systematic reviews and meta-analysis (2025) · cites this paper as [46]
The Discussion says interventions lasting 6–12 months appeared to foster effects across multiple outcomes, and the Results report HbA1c reductions in 60% of studies assessing it. The paper does not establish that 6–12-month programs reduced HbA1c more effectively than programs shorter than six months or longer than one year. Page numbers are unavailable in our copy. (LLM, conf=0.85)
Experimental — accuracy not yet measuredAll reviews examining diet and physical activity reported that virtual care had a tendency to improve these and other behavioural outcomes.
“all reviews reported that virtual care had a tendency to improve these and other behavioural outcomes.”
From Effect of virtual care in type 2 diabetes management – a systematic umbrella review of systematic reviews and meta-analysis (2025) · cites this paper as [46]
All seven reviews reported a reduction in blood pressure with virtual care.
“all 7 reviews [22, 27, 32, 35, 37, 44, 46] reported reduction in blood pressure.”
From Effect of virtual care in type 2 diabetes management – a systematic umbrella review of systematic reviews and meta-analysis (2025) · cites this paper as [46]
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“Previous systematic reviews have reported that motivational interviewing-based interventions are beneficial to medication adherence among patients with chronic diseases, including asthma, cardiovascular disease, and diabetes [7,8,42,43].”
Almansour, M., AlQurmalah, S. I., & Abdul Razack, H. I. (2023) · Journal of Taibah University Medical Sciences · doi:10.1016/j.jtumed.2023.03.011 · Cited by 29 · see citing works
“A systematic review of RCTs (n 1⁄4 21 studies) has found that MI-based telehealth intervention is effective in improving glycated hemoglobin, systolic blood pressure, T2DM self-efficacy, and PA behaviors.(16) In another recent systematic review of adolescents (n 1⁄4 19 studies), the MI intervention group showed a redu…”
Ravi, S., Meyerowitz-Katz, G., Yung, C., Ayre, J., McCaffery, K., Maberly, G., & Bonner, C. (2025) · BMC Health Services Research · doi:10.1186/s12913-025-12496-0 · Cited by 19 · see citing works
“Six reviews reported the effect on self-management or care [22, 23, 26, 27, 35, 48], and 6 reported on self-efficacy [22, 27, 35, 36, 43, 46].”
InfluentialYoon, S., Tang, H., Tan, C.-M., Phang, J. K., Kwan, Y. H., & Low, L. (2023) · JMIR Diabetes · doi:10.2196/48310 · Cited by 14 · see citing works
Zhao, X., Forbes, A., Ghazaleh, H. A., He, Q., Huang, J., Asaad, M., Cheng, L., & Duaso, M. J. (2024) · International Journal of Nursing Studies · doi:10.1016/j.ijnurstu.2024.104884 · Cited by 13 · see citing works
İşleyen, E. K., & Kartal, A. (2024) · Psychogeriatrics · doi:10.1111/psyg.13219 · Cited by 11 · see citing works
“15,16 It has been stated that MI techniques can be used to reveal behavioural changes that help patients become aware of their own ambivalent emotions (con fl icting emotions) and resolve them.”
Telenursing as an Effective Ally for Improving Patient Outcomes in Diabetes? An Umbrella Review
Monaco, M. L., Profeta, A., & Corrao, S. (2025) · Nursing Open · doi:10.1002/nop2.70265 · Cited by 10 · see citing works
“…T2DM (Lee et al. 2017; Hangaard et al. 2021), others on various types of diabetes (Jaana and Paré 2007; Pimouguet et al. 2011; Polisena et al. 2009; McDaniel et al. 2022), while most of the included studies focused on various chronic conditions, including diabetes (Paré et al. 2010; Beratarrechea…”
InfluentialBullock, S. L., Menendez, T., Schwarte, L., Craypo, L., Mosst, J., Green, G., Barragan, N. C., & Kuo, T. (2023) · Diabetology · doi:10.3390/diabetology4010006 · Cited by 12 · see citing works
“Studies of telehealth diabetes management programs conducted prior to the pandemic have shown improvements in HbA1c levels and other behavioral and health outcomes [14,15,36].”
BackgroundEdwards, C., Orellana, E., Rawlings, K., Rodriguez-Pla, M., & Venkatesan, A. (2022) · JMIR Formative Research · doi:10.2196/40278 · Cited by 8 · see citing works
“Motivational interviewing is an evidence-based skill set designed to aid individuals in identifying motivation for change and to facilitate personalized changes in lifestyle and behavior [21].”
BackgroundWang, L.-Z., Li, J., Zhang, M., Chan, M. M. K., & Ho, M. (2025) · Worldviews on Evidence-Based Nursing · doi:10.1111/wvn.70041 · Cited by 7 · see citing works
“However, these reviews were constrained by a small number of studies (McDaniel et al. 2022), solely HbA1c as a glycemic control measurement (Berhe et al. 2020), and significant heterogeneity without further meta-regression analysis (Bilgin et al. 2022).”
Zhang, B., & Yang, X. (2025) · World Journal of Psychiatry · doi:10.5498/wjp.v15.i1.102737 · Cited by 6 · see citing works
Tse, N., Siu, A. M. H., Tsang, S. M. H., & Jensen, M. P. (2024) · Clinical Social Work Journal · doi:10.1007/s10615-024-00968-5 · Cited by 10 · see citing works
“MI originated as a treatment for addiction but subsequently became widely employed to address a variety of other lifestyle and health issues, such as inactivity (Galbraith et al., 2022) and maladaptive diabetes management (McDaniel et al., 2021).”
Effects of health coaching on menopausal symptoms in postmenopausal and perimenopausal women
Shokri-Ghadikolaei, A., Bakouei, F., Delavar, M., Azizi, A., & Sepidarkish, M. (2022) · Menopause · doi:10.1097/gme.0000000000002050 · Cited by 6 · see citing works
Cartes-Velásquez, R., Varnet-Pérez, T., Martínez-Delgado, C., Villanueva-Vilchis, M. D. C., Ramírez-Trujillo, M. D. L. Á., & Faustino-Silva, D. (2023) · Community Dentistry and Oral Epidemiology · doi:10.1111/cdoe.12904 · Cited by 5 · see citing works
İşleyen, E. K., Özdemir, I., & Yoldemir, Ş. (2025) · Irish Journal of Medical Science · doi:10.1007/s11845-025-03916-5 · Cited by 4 · see citing works
Rodriguez, H. P., Rubio, K., Miller-Rosales, C., & Wood, A. (2023) · Health affairs scholar · doi:10.1093/haschl/qxad021 · Cited by 3
“Based on the emerging evidence about the impact of SDM and motivational interviewing for adults with diabetes and/or CVD, 23,38–40 we hypothesized that patients attributed to primary care practices with high adoption of patient-engagement strategies will have a lower odds of potentially preventable…”
BackgroundRipplinger, T., & Cascaes, A. (2022) · Brazilian Oral Research · doi:10.1590/1807-3107bor-2022.vol36.0045 · Cited by 3 · see citing works
Li, J.-Y., Azlan, A. A., Hassim, N., Wang, Y., & Guo, R. (2025) · Journal of Medical Internet Research · doi:10.2196/77788 · Cited by 2 · see citing works
Venkatesan, A., Zimmermann, G., Rawlings, K., Ryan, C., Voelker, L., & Edwards, C. (2022) · JMIR Formative Research · doi:10.2196/41880 · Cited by 2 · see citing works
“All providers receive extensive evidence-based training on diabetes self-management and operate under a motivational interviewing framework to promote self-efficacy and autonomy for behavior change [30,31].”
BackgroundFındık, F. Y., & Akbaş, M. (2026) · BMC Pregnancy and Childbirth · doi:10.1186/s12884-026-09538-8 · Cited by 1
“…a systematic review examining MI-based tele-health interventions in individuals diagnosed with DM and prediabetes evaluated the results of 21 randomized controlled trials and concluded that MI-based telehealth applications were among the most effective methods for improving self-efficacy [48].”
Alslail, F., Jumah, I. M. B., Abdelfadil, K., Fadl, S. M., Almutairy, A. O., Alanazi, A., & Kheir, O. (2026) · Saudi Medical Journal · doi:10.15537/1658-3175.1008 · Cited by 1
“All these factors are responsible for the heterogeneity of the outcomes of MI techniques in the literature and highlight the need for standardization of the MI technique to provide more reliable evidence on the true impact of MI and its long-term impact on persons with T2DM [10, 13, 21, 27].”
Motivational Interviewing With Pender’s Health Promotions Model: Diabetics Self-Management Behavior
Uludağ, E., & Kaşıkçı, M. (2024) · Nursing Science Quarterly · doi:10.1177/08943184241247011 · Cited by 1 · see citing works
“Meta-analysis and systematic review studies conducted on motivational interviewing have demonstrated a significant decrease in HbA1c and FBG levels among participants accessing this intervention (McDaniel et al., 2022; Ramadan et al., 2019).”
BackgroundQuo vadis, structured diabetes education? Between digitalization and technologization.
Ehrmann, D., & Hermanns, N. (2022) · Patient Education and Counseling · doi:10.1016/j.pec.2022.03.010 · Cited by 1 · see citing works
School of Health and the Prevention of Chronic Diseases in Nursing Practice
Habibulina, M., Bazhenova, O., & Shamilov, M. (2026) · Meditsinskaya sestra · doi:10.29296/25879979-2026-07-02
Motivational Interviewing and the 5A Model in Primary Care
Sönmez, T. G., & Fi̇dancı, İ. (2026) · Arşiv Kaynak Tarama Dergisi · doi:10.17827/aktd.1817154
Self-motivation and dietary adherence among patients with type 2 diabetes mellitus
Yuniari, N., Mirayanti, N. K. A., & Dewi, N. L. P. T. (2026) · Nurse Professional Education Journal · doi:10.67958/nurseedu.v2i1.71
“In practice, this can be implemented through motivational interviewing, individualized counseling, goal setting, self-monitoring, and family involvement in meal planning , including technology-supported approaches when feasible (Hinkle et al., 2022; McDaniel et al., 2022; Steffen et al., 2021) .”
Dalstrom, M. D., Klein, C. J., Latino, D., & Cooling, M. (2026) · Digital Health · doi:10.1177/20552076261450465
“Other research, focusing on nurse-led telehealth and motivational interviewing, has demonstrated some positive success in improving medication adherence and activity behaviors as well, 35,36 thus lending support to our findings.”
Souza, F., Pimentel, T., Canabarro, A., Faustino-Silva, D. D., & Tannure, P. N. (2023) · Revista de Odontopediatria Latinoamericana · doi:10.47990/alop.v13i1.510
“…un cambio conductual benéfico para su salud a través de la motivación intrínseca 6 y ha sido ampliamente utilizada para ayudar en tratamientos a pacientes usuarios de drogas ilícitas 7 , de alcohol y tabaco 8 , obesos 9 , con enfermedades sistémicas crónicas 10 y también con enfermedad periodontal.”
- Authors
- McDaniel, C. C., Kavookjian, J., & Whitley, H. P.
- Affiliations
- Auburn University (US)
- Corresponding author
- McDaniel, Cassidi C.
- Venue
- Patient Education and Counseling
- Publisher
- Elsevier BV
- Published
- 2022-04
- Volume
- 105
- Issue
- 4
- Pages
- 805-820
- ISSN
- 0738-3991 (ISSN-L)
- PMC
- PMC8912910
- OpenAlex
- W3183802659
- Cited by
- 35
- References
- 57
- Citations by year
- 2026: 7 · 2025: 6 · 2024: 7 · 2023: 9 · 2022: 6
- FWCI
- 0.84
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Licence
- www.elsevier.com/tdm/userlicense/1.0/ (tdm)
- www.elsevier.com/legal/tdmrep-license (tdm)
- www.elsevier.com/open-access/userlicense/1.0/ (am, 378 d)
- doi.org/10.15223/policy-017 (stm-asf)
- doi.org/10.15223/policy-037 (stm-asf)
- doi.org/10.15223/policy-012 (stm-asf)
- doi.org/10.15223/policy-029 (stm-asf)
- doi.org/10.15223/policy-004 (stm-asf)
- Locations
- Patient Education and Counseling (acceptedVersion)
- PubMed (publishedVersion)
- PubMed Central (acceptedVersion, cc-by-nc-nd)
- Funders
- National Institutes of Health (TL1TR003106)
- National Center for Advancing Translational Sciences
- Topics
- Health Sciences › Medicine › Endocrinology, Diabetes and Metabolism › Diabetes Management and Education
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Keywords
- motivational interviewing, telemedicine, diabetes management, prediabetes, glycemic control, HbA1c, blood pressure, diabetes self-efficacy, physical activity, behavioral interventions
- MeSH terms
- Adult, Diabetes Mellitus, Glycated Hemoglobin, Humans, Prediabetic State, Randomized Controlled Trials as Topic, Telemedicine, Motivational Interviewing
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