Consumers’ categorization of eco-friendly consumer goods: An integrative review and research agenda
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Understanding how consumers categorize a consumer good as eco-friendly is key to facilitating consumers' purchasing of products with lower environmental footprints. Scholarship has increasingly addressed this question. However, most research has examined a single cue that prevents the building of a holistic explanation. An integrative review of studies may provide not only a synthesis of the state of the art but also an overarching integrative theoretical framework that explains what cues consumers use to categorize products as green and the mechanisms guiding the interpretation of these cues. This review of 29 studies examining consumers' assessment of eco-friendliness in consumer goods unearths five cues used as surrogate indicators of eco-friendliness. Nevertheless, these cues are not entirely related to the actual environmental footprint of a product based on the life cycle assessment. Drawing from schema categorization theory, an integrative theoretical framework is presented whereby categorization processes are said to be guided by consumers' lay theories. A research agenda is outlined to stimulate new lines of inquiry around lay theories and product attributes.
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The vast majority (99%+) of cues encountered and used by consumers are nominal, consisting of a visual icon that can be consistently processed and interpreted consciously or subconsciously by the consumer.
“The vast majority (99%+) of cues that are encountered and used by consumers are nominal, consisting of a visual icon that can be consistently processed and interpreted consciously or subconsciously by the consumer [17][18][19].”
From Marketing Tactics for Sustainable Fashion and the Circular Economy: The Impact of Ethical Labels on Fast Fashion Choice (2023) · cites this paper as [19]
Section 3.1 and the Discussion say consumers use iconic cues to assess product greenness, supporting the general point that consumers interpret cues. The paper does not say that 99%+ of cues are nominal or visual icons, and the Discussion reports contradictory findings about how some cues are interpreted. No page numbers are available in our copy. (LLM, conf=0.88)
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- Authors
- Larranaga, A., & Valor, C.
- Affiliations
- Universidad Pontificia Comillas (ES)
- Venue
- Sustainable Production and Consumption
- Publisher
- Elsevier BV
- Published
- 2022-11
- Volume
- 34
- Pages
- 518-527
- ISSN
- 2352-5509 (ISSN-L)
- OpenAlex
- W4304098309
- Cited by
- 49
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- 5
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- Licence
- Locations
- Sustainable Production and Consumption (publishedVersion, cc-by-nc-nd)
- Comillas Repository (Comillas Pontifical University) (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Environmental Sustainability in Business
- Social Sciences › Business, Management and Accounting › Strategy and Management › Sustainable Supply Chain Management
- Physical Sciences › Environmental Science › Management, Monitoring, Policy and Law › Environmental Education and Sustainability
- Keywords
- environmental footprint, life cycle assessment, lay theories, sustainable consumption, product attributes
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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