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Mechanisms to improve labor productivity by performing telework.
Abstract
Abstract This study investigates mechanisms underlying the influence of telework on labor productivity in Japan. First, this study finds that appropriate telework hours increase labor productivity, but when telework hours are too long, telework decreases labor productivity. Second, telework increases life satisfaction, and life satisfaction improves labor productivity. However, telework increases the stress of balancing work and domestic chores, contrary to Japanese governmental expectations, and the stress decreases life satisfaction. The stress, fortunately, does not directly reduce labor productivity. Although telework increases happiness and work satisfaction, these factors do not influence labor productivity. Third, this study clarifies that telework is more efficient for improving labor productivity if workers commute more than 1 h or commute by trains or buses that are usually very crowded during rush hours in Japan. Finally, the effect of telework for workers who have a greater number of potential trivial duties is insignificantly larger. Supervisors and colleagues often ask others to perform trivial, extra tasks without regard for schedules. Telework may help workers avoid such trivial duties and increase labor productivity. However, the importance of trivial duties is also demonstrated in this study.
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“Additionally, Azarbouyeh and Naini (2014) stated that teleworking is effective in enhancing the quality of life, whereas, Kazekami (2020) found that teleworking improves employees’ happiness and work satisfaction.”
From E-Leadership and Teleworking in Times of COVID-19 and Beyond: What We Know and Where Do We Go (2020) · cites this paper as Kazekami, 2020
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Metadata
- Authors
- Kazekami, S.
- Affiliations
- Keio University (JP)
- Corresponding author
- Kazekami, Sachiko
- ORCID
- Kazekami, Sachiko
- Venue
- Telecommunications Policy
- Publisher
- Elsevier BV
- Published
- 2020-03
- Volume
- 44
- Issue
- 2
- Pages
- 101868
- ISSN
- 0308-5961 (ISSN-L)
- OpenAlex
- W2972104792
- Cited by
- 375
- References
- 22
- Citations by year
- 2026: 21 · 2025: 28 · 2024: 78 · 2023: 84 · 2022: 105 · 2021: 39 · 2020: 20
- FWCI
- 77.29
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.elsevier.com/tdm/userlicense/1.0/ (tdm)
- www.elsevier.com/legal/tdmrep-license (tdm)
- Locations
- Telecommunications Policy (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Funders
- Japan Society for the Promotion of Science
- Topics
- Social Sciences › Sociology and Political Science › Work-Family Balance Challenges
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
- Social Sciences › Law › Labor Law and Work Dynamics
- Keywords
- remote work, labor productivity, life satisfaction, job satisfaction, happiness, commuting time, commuting modes, Japanese workers
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
