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Cited by 2,333

The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.

Customer loyalty in e-commerce: an exploration of its antecedents and consequences

Srinivasan, Srini S., Anderson, Rolph, Ponnavolu, Kishore·2002·Journal of Retailing
DOI 10.1016/s0022-4359(01)00065-3
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Cites

Show all 4 references

Research works printed but not linked: 51

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Cited by

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Metadata

Authors
Srinivasan, S. S., Anderson, R., & Ponnavolu, K.
Venue
Journal of Retailing
Publisher
Elsevier BV
Published
2002-03
Volume
78
Issue
1
Pages
41-50
ISSN
0022-4359 (ISSN-L)
DOI
10.1016/s0022-4359(01)00065-3
OpenAlex
W1975694814
Cited by
2,333
References
4
FWCI
63.41
Type
journal article
Language
en
Open access
closed
Licence
www.elsevier.com/tdm/userlicense/1.0/ (tdm)

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CoChat. (2026). Citation check: Customer loyalty in e-commerce: an exploration of its antecedents and consequences. https://app.cochat.ai/papers/10.1016/s0022-4359(01)00065-3
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Srinivasan, S. S., Anderson, R., & Ponnavolu, K. (2002). Customer loyalty in e-commerce: an exploration of its antecedents and consequences. Journal of Retailing. https://doi.org/10.1016/s0022-4359(01)00065-3

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.