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Customer loyalty in e-commerce: an exploration of its antecedents and consequences
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Metadata
- Authors
- Srinivasan, S. S., Anderson, R., & Ponnavolu, K.
- Venue
- Journal of Retailing
- Publisher
- Elsevier BV
- Published
- 2002-03
- Volume
- 78
- Issue
- 1
- Pages
- 41-50
- ISSN
- 0022-4359 (ISSN-L)
- OpenAlex
- W1975694814
- Cited by
- 2,333
- References
- 4
- FWCI
- 63.41
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.elsevier.com/tdm/userlicense/1.0/ (tdm)
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