The role of perceived risk in the quality-value relationship: A study in a retail environment

Cited by (1,000)

Items 301–400 of 1,000

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5. Service quality factors affecting customer attitudes in online-to-offline commerce
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9. The impact of service encounter quality in service evaluation: evidence from a business‐to‐business context
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10. Examining Casino Service Quality in the Asian Las Vegas: An Alternative Approach
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15. How pandemic severity moderates digital food ordering risks during COVID-19: An application of prospect theory and risk perception framework
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16. Perceived service quality, perceived value and recommendation
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17. Reducing Consumers’ Perceived Risk through Banking Service Quality Cues in Taiwan
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33. How Do Price Perceptions of Different Brand Types Affect Shopping Value and Store Loyalty?
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34. What consumers see when time is running out: Consumers’ browsing behaviors on online shopping websites when under time pressure
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35. The consumer experience: The impact of supplier effort and consumer effort on customer satisfaction
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36. Service characteristics’ impact on key service quality relationships: a meta-analysis
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38. Antecedents Affecting Customer’s Purchase Intentions towards Green Products
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39. The antecedents of perceived value in the Airbnb context
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40. Exploring Signaling Roles of Service Providers' Reputation and Competence in Influencing Perceptions of Service Quality and Outsourcing Intentions
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41. Modelling consumer behavioural intentions towards food with implications for marketing quality low-input and organic food
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42. Value drivers and adventure tourism: A comparative analysis of Japanese and Western consumers
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46. An investigation into the perceptions of Chinese consumers towards the country‐of‐origin of dairy products
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47. Developing relationship quality in economy hotels: the role of perceived justice, service quality, and commercial friendship
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48. The antecedents of Muslim customers’ intention to invest in an Islamic bank’s term deposits: evidence from a Muslim majority country
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49. Impact of brand personality and consumer ethnocentrism in China's sportswear market
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50. Effects of Perceived Sacrifice, Quality, Value, and Satisfaction on Behavioral Intentions in the Service Environment
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51. Effects of retail employees' behaviours on customers' service evaluation
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52. A study on medical services quality and its influence upon value of care and patient satisfaction – Focusing upon outpatients in a large-sized hospital
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53. The Impact of the Personal Data Disclosure's Tradeoff on the Trust and Attitude Loyalty in Mobile Banking Services
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54. The influence of green packaging on consumers’ green purchase intention in the context of online-to-offline commerce
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55. What's in the box? Investigating the benefits and risks of the blind box selling strategy
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56. A Study on Effect of Brand Credibility on Word of Mouth: With Reference to Internet Service Providers in Malaysia
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57. Online retailer reputation and consumer response: examining cross cultural differences
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58. Will “no-ownership” work for apparel?: Implications for apparel retailers
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59. Experience and service quality on perceived value and behavioral intention: Moderating effect of perceived risk and fee
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60. An empirical test of a proposed customer satisfaction model in e‐services
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61. The Impact of Switching Costs Upon the Service Quality–Perceived Value–Customer Satisfaction–Service Loyalty Chain: A Study in the Context of Cellular Services in India
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62. Diffusion of public bicycle systems: Investigating influences of users’ perceived risk and switching intention
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63. Perceived risks and restaurant visit intentions in China: Do online customer reviews matter?
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64. The Psychology of Entrepreneurship
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65. Adding clicks to bricks: A study of the consequences on customer loyalty in a service context
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66. Risk Perception and Buying Behavior: An Examination of Some Relationships in the Context of Cruise Tourism in Jamaica
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67. Measuring customer value in online collaborative trip planning processes
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68. An overview of the consumer value literature - perceived value, desired value
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69. Customer Responses to Switching Costs: A Meta-Analytic Investigation of the Moderating Influence of Culture
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70. Examining the effect of perceived quality of authentic souvenir product, perceived value, and satisfaction on customer loyalty
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71. The Impact of Organizational Justice on Employees' Pay Satisfaction, Work Attitudes and Performance in Chinese Hotels
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72. The mediation of trust in country-of-origin effects across countries
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79. A new theoretical framework of technology acceptance and empirical investigation on self‐efficacy‐based value adoption model
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82. Innovative framework for self-service kiosks: Integrating customer value knowledge
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87. Trust in customer‐salesperson relationship in China's retail sector
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88. The Challenge of Remanufactured Products: The Role of Returns Policy and Channel Structure to Reduce Consumers’ Perceived Risk
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