The role of perceived risk in the quality-value relationship: A study in a retail environment
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The perceived risks have been treated as a multidimensional construct.
“Because of this, the perceived risks have been treated as a multidimensional construct [65].”
From Investigating the Impact of Critical Factors on Continuance Intention towards Cross-Border Shopping Websites (2019) · cites this paper as [65]
Sweeney et al. argue that performance risk, financial risk, and time risk are relatively associated with post-purchase evaluations.
“For example, Sweeney et al. [65] argue that the perceived risks including performance risk, financial risk, and time risk are relatively associated with post-purchase evaluations [65].”
From Investigating the Impact of Critical Factors on Continuance Intention towards Cross-Border Shopping Websites (2019) · cites this paper as [65]
Sweeney et al. argue that performance risk, financial risk, and time risk are relatively associated with post-purchase evaluations.
“For example, Sweeney et al. [65] argue that the perceived risks including performance risk, financial risk, and time risk are relatively associated with post-purchase evaluations [65].”
From Investigating the Impact of Critical Factors on Continuance Intention towards Cross-Border Shopping Websites (2019) · cites this paper as Sweeney et al. [65]
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- Authors
- Sweeney, J. C., Soutar, G. N., & Johnson, L. W.
- Affiliations
- Edith Cowan University (AU)
- Monash University (AU)
- Venue
- Journal of Retailing
- Publisher
- Elsevier BV
- Published
- 1999-03
- Volume
- 75
- Issue
- 1
- Pages
- 77-105
- ISSN
- 0022-4359 (ISSN-L)
- OpenAlex
- W1997429116
- Cited by
- 1,675
- References
- 67
- Citations by year
- 2026: 31 · 2025: 51 · 2024: 62 · 2023: 71 · 2022: 85 · 2021: 82 · 2020: 99 · 2019: 92 · 2018: 84 · 2017: 90 · 2016: 84 · 2015: 105 · 2014: 118 · 2013: 94 · 2012: 82
- FWCI
- 18.44
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Retailing (publishedVersion)
- UWA Profiles and Research Repository (UWA) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Market Behavior and Pricing
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior and Marketing Influence
- Keywords
- risk perception, perceived value, value for money, perceived product quality, perceived service quality, service encounters, electrical appliances, price perception, purchase intention, retail consumers
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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