The role of perceived risk in the quality-value relationship: A study in a retail environment
Sweeney, Julian C., Soutar, Geoffrey N., Johnson, Lester W.·1999·Journal of Retailing
Cited by (1,000)
Items 101–200 of 1,000
- Consumers’ Emotional Bonds with Foreign Countries: Does Consumer Affinity Affect Behavioral Intentions?Eva M. Oberecker, Adamantios Diamantopoulos · 2011 · Journal of International Marketing
- Value‐driven Internet shopping: The mental accounting theory perspectiveGupta, Sumeet, Kim, Hee‐Woong · 2010 · Psychology & Marketing
- Experience value: antecedents and consequencesNina Katrine Prebensen, Eunju Woo, Muzaffer Uysal · 2013 · Current Issues in Tourism
- Antecedents and consequences of service quality in consumer evaluation of self-service internet technologiesPrem N. Shamdasani, Avinandan Mukherjee, Neeru Malhotra · 2007 · Service Industries Journal
- Muslim Tourist Perceived Value in the Hospitality and Tourism IndustryRiyad Eid, Hatem Osman El-Gohary · 2014 · Journal of Travel Research
- Sustainable Development of Slow Fashion Businesses: Customer Value ApproachSojin Jung, Byoungho Ellie Jin · 2016 · Sustainability
- The Role of Perceived Quality Risk in Pricing Remanufactured ProductsJames D. Abbey, Rainer Kleber, Gilvan C. Souza, Guido Voigt · 2016 · Production and Operations Management
- The Influence of Environmental Friendliness on Green Trust: The Mediation Effects of Green Satisfaction and Green Perceived QualityChen, Yu-Shan, Lin, Ching-Ying, Weng, Chia-Sui · 2015 · Sustainability
- What Affects Mobile Application Use? The Roles of Consumption ValuesHsiu-Yu Wang, Chechen Liao, Linghui Yang · 2013 · International Journal of Marketing Studies
- Tourist perceived value in a community-based homestay visit: An investigation into the functional and experiential aspect of valueSalamiah A. Jamal, Nor'ain Binti Haji Othman, Nik Maheran Nik Muhammad · 2011 · Journal Of Vacation Marketing
- Factors influencing tourists' revisit intentionsV. Quintal, Aleksandra Polczynski · 2010 · Asia Pacific Journal of Marketing and Logistics
- Toward a conceptualization of the online shopping experienceAurélia Michaud-Trévinal, Thomas Stenger · 2014 · Journal of Retailing and Consumer Services
- Tourist risk perceptions and revisit intention: A critical review of literatureMd. Kamrul Hasan, Ahmed Rageh Ismail, Md. Faridul Islam · 2017 · Cogent Business & Management
- Customer satisfaction, perceived risk and affective commitment: an investigation of directions of influenceMark S. Johnson, Eugene Sivadas, Ellen Garbarino · 2008 · Journal of Services Marketing
- Profiling later aged female teens: mall shopping behavior and clothing choiceSusan Lee Taylor, Robert M. Cosenza · 2002 · Journal of Consumer Marketing
- An Exploration and Investigation of Edible Insect Consumption: The Impacts of Image and Description on Risk Perceptions and Purchase IntentMelissa A. Baker, Jungyoung Tiffany Shin, Young‐Wook Kim · 2016 · Psychology and Marketing
- The Impact of Online Shopping Experience on Risk Perceptions and Online Purchase Intentions: Does Product Category Matter?Bo Dai, Sandra Monk Forsythe, Wi‐Suk Kwon · 2014
- The Impact of Green Marketing and Perceived Innovation on Purchase Intention for Green ProductsShwu-Ing Wu, Yen-Jou Chen · 2014 · International Journal of Marketing Studies
- Risk-Focused E-Commerce Adoption Model: A Cross-Country StudyJinsoo Park, Dongwon Lee, JoongHo Ahn · 2004 · Journal of Global Information Technology Management
- Antecedents of consumers’ Halal brand purchase intention: an integrated approachAfzaal Ali, Xiaoling Guo, Mehkar Sherwani, Adnan Ali · 2018 · Management Decision
- Effects of self‐service technology on customer value and customer readinessShu‐Hsun Ho, Ying‐Yin Ko · 2008 · Internet Research
- Profiles of Internet Buyers in 20 Countries: Evidence for Region-Specific StrategiesPatrick D. Lynch, John C. Beck · 2001 · Journal of International Business Studies
- Perceived Risk, Product Returns, and Optimal Resource Allocation: Evidence from a Field ExperimentJ. Andrew Petersen, V. Kumar · 2014 · Journal of Marketing Research
- Antecedents of Green Brand Equity: An Integrated ApproachPui Fong Ng, Muhammad Mohsin Butt, Kok Wei Khong, Fon Sim Ong · 2013 · Journal of Business Ethics
- The impact of the servicescape on the desire to stay in convention and exhibition centers: The case of MacaoNoel Yee‐Man Siu, Yim King Penny Wan, Ping Dong · 2011 · International Journal of Hospitality Management
- ON THE EXPLANATION OF FACTORS AFFECTING E-COMMERCE ADOPTIONDongwon Lee, Jinsoo Park, JoongHo Ahn · 2001
- The impact of advertising on patrons’ emotional responses, perceived value, and behavioral intentions in the chain restaurant industry: The moderating role of advertising-induced arousalSunghyup Sean Hyun, Wansoo Kim, Myong Jae Lee · 2011 · International Journal of Hospitality Management
- Which are the determinants of green purchase behaviour? A study of Italian consumersDangelico, Rosa Maria, Nonino, Fabio, Pompei, Alessandro · 2021 · Business Strategy and the Environment
- Examine the cognitive and affective antecedents to service recovery satisfactionBiyan Wen, Christina Geng-Qing Chi · 2013 · International Journal of Contemporary Hospitality Management
- Investigating the Types of Value and Cost of Green Brands: Proposition of a Conceptual FrameworkErifili Papista, Athanasios Krystallis · 2012 · Journal of Business Ethics
- Building customer relationships in an electronic age: The role of interactivity of E‐commerce Web sitesDoyle Yoon, Sejung Marina Choi, Dongyoung Sohn · 2008 · Psychology and Marketing
- Exploring the consequences of brand credibility in servicesTae Hyun Baek, Karen Whitehill King · 2011 · Journal of Services Marketing
- The WOW factor: Creating value through win-back offers to reacquire lost customersMert Tokman, Lenita M. Davis, Katherine N. Lemon · 2006 · Journal of Retailing
- From quantity to quality: understanding slow fashion consumers for sustainability and consumer educationSojin Jung, Byoungho Ellie Jin · 2016 · International Journal of Consumer Studies
- Consumer Perception of Value: Literature Review and a New Conceptual FrameworkRaquel Sánchez‐Fernández, María Ángeles Iniesta Bonillo · 2006 · The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior
- Factors influencing the Thai elderly intention to use smartphone for e-Health servicesWaransanang Boontarig, Wichian Chutimaskul, Vithida Chongsuphajaisiddhi, Borworn Papasratorn · 2012 · IEEE Symposium on Humanities, Science and Engineering Research
- Sustainable consumption and third-party certification labels: Consumers’ perceptions and reactionsSimon Brach, Gianfranco Walsh, Deirdre Shaw · 2017 · European Management Journal
- User acceptance of media tablets: An empirical examination of perceived valueYu, Jieun, Lee, Hwansoo, Ha, Imsook, Zo, Hangjung · 2017 · Telematics and Informatics
- Involvement, Satisfaction, Perceived Value, and Revisit Intention: A Case Study of a Food FestivalYoung Hoon Kim, Jen L. Duncan, Byung Woong Chung · 2014 · Journal of Culinary Science & Technology
- Customer perceived value—Conceptualization and avenues for future researchAlexander Zauner, Monika Koller, Isabella Hatak · 2015 · Cogent Psychology
- Customer value from a customer perspective: a comprehensive reviewAlbert Graf, Peter Maas · 2008 · Journal für Betriebswirtschaft
- An update on customer value: state of the art, revised typology, and research agendaSara Leroi‐Werelds · 2019 · Journal of service management
- Heritage Tourism in Singapore Chinatown: A Perceived Value Approach to Authenticity and SatisfactionSean Lee, Ian Phau, Michael P. Hughes, Yu Feng Li, Vanessa Ann Quintal · 2015 · Journal of Travel & Tourism Marketing
- The impact of corporate reputation on brand attitude and purchase intentionNa Young Jung, Yoo‐Kyoung Seock · 2016 · Fashion and Textiles
- Does value matters in playing online game? An empirical study among massively multiplayer online role-playing games (MMORPGs)Sajad Rezaei, Seyedeh Sheyda Ghodsi · 2014 · Computers in Human Behavior
- Investigating the antecedents of consumer behavioral intention for sustainable fashion products: Evidence from a large survey of Italian consumersR. M. Dangelico, Letizia Alvino, L. Fraccascia · 2022 · Technological forecasting & social change
- Human vs. AI: The battle for authenticity in fashion design and consumer responseGarim Lee, Hye‐Young Kim · 2023 · Journal of Retailing and Consumer Services
- Comparison of full multiple spawning, trajectory surface hopping, and converged quantum mechanics for electronically nonadiabatic dynamicsMichael D. Hack, Amanda M. Wensmann, Donald G. Truhlar, M. Ben-Nun, Todd J. Martı́nez · 2001 · The Journal of Chemical Physics
- Effects of outcome, process and shopping enjoyment on online consumer behaviourShun Cai, Yunjie Calvin Xu · 2006 · Electronic Commerce Research and Applications
- From Finance to Marketing: The Impact of Financial Leverage on Customer SatisfactionAshwin Vinod Malshe, Manoj K. Agarwal · 2015 · Journal of Marketing
- Customer Satisfaction with Commercial Airlines: The Role of Perceived Safety and Purpose of TravelChristian M. Ringle, Marko Sarstedt, Lorenz Zimmermann · 2011 · The Journal of Marketing Theory and Practice
- A comparison of purchase decision calculus between potential and repeat customers of an online storeKim, Hee-Woong, Gupta, Sumeet · 2009 · Decision Support Systems
- Perceived value and continuance intention in mobile government service in ChinaChanglin Wang, Thompson S.H. Teo, Luning Liu · 2020 · Telematics and Informatics
- Forging relationships with services: The antecedents that have an impact on behavioural outcomes in the life insurance industryDurvasula, Srinivas, Lysonski, Steven, Mehta, Subhash C, Tang, Buck Peng · 2004 · Journal of Financial Services Marketing
- A multidimensional service-value scale based on Holbrook’s typology of customer valueMartina G. Gallarza, Francisco Moreno, Giacomo Del Chiappa, Irene Gil Saura, Morris B. Holbrook · 2017 · Journal of service management
- Effects of price discount on consumers’ perceptions of savings, quality, and value for apparel products: mediating effect of price discount affectLee, Jung Eun, Chen-Yu, Jessie H. · 2018 · Fashion and Textiles
- A re‐examination of the relationship between value, satisfaction and intention in business servicesGraham Whittaker, Lesley Ledden, Stavros P. Kalafatis · 2007 · Journal of Services Marketing
- Forecasting consumer perception of innovativenessBen Lowe, Frank H. Alpert · 2015 · Technovation
- Global Customer EngagementShaphali Gupta, Anita Pansari, Vikas Kumar · 2017 · Journal of International Marketing
- Does quality stimulate customer satisfaction where perceived value mediates and the usage of social media moderates?Md. Uzir Hossain Uzir, Ishraq Jerin, Hussam Al Halbusi, Abu Bakar Abdul Hamid, Ahmad Shaharudin Abdul Latiff · 2020 · Heliyon
- Application of perceived value model to identify factors affecting passengers' repurchase intentions on city bus: A case of the Taipei metropolitan areaW. Jen, Kai-Chieh Hu · 2003 · Transportation
- Managing green brand equity: the perspective of perceived risk theoryChing‐Hsun Chang, Yu-Shan Chen · 2013 · Quality & Quantity
- How experiential consumption moderates the effects of souvenir authenticity on behavioral intention through perceived valueFu Yi, Xiaoming Liu, Yongqiang Wang, Ren-Fang Chao · 2018 · Tourism Management
- Consumers' willingness to buy and willingness to pay for fair trade food: The influence of consciousness for fair consumption, environmental concern, trust and innovativenessFaruk Anıl Konuk · 2019 · Food Research International
- A mediating role of destination image in the relationship between event quality, perceived value, and behavioral intentionMoon Kae-Sung, Yong Jae Ko, Daniel P. Connaughton, Jeoung-Hak Lee · 2013 · Journal of Sport & Tourism
- The role of variety seeking in short and long run revisit intentions in holiday destinationsJ. Bigné, I. Sánchez, L. Andreu · 2009 · International Journal of Culture Tourism and Hospitality Research
- How risky are services? An empirical investigation on the antecedents and consequences of perceived risk for hotel serviceJin Sun · 2013 · International Journal of Hospitality Management
- Augmented Reality: A Sustainable Marketing Tool?Marius Bulearcă, Daniel Tamarjan · 2010 · Global business and management research
- Consequences of Value in Retail MarketsArjun Chaudhuri, Mark Ligas · 2009 · Journal of Retailing
- An Exploratory Study of the Impact of e‐Service Process on Online Customer SatisfactionSulin Ba, Wayne C. Johansson · 2008 · Production and Operations Management
- An Empirical Study of the Effects of Service Quality, Perceived Value, Corporate Image, and Customer Satisfaction on Behavioral Intentions in the Taiwan Quick Service Restaurant IndustryHung‐Che Wu · 2013 · Journal of Quality Assurance in Hospitality & Tourism
- The roles of service encounters, service value, and job satisfaction in achieving customer satisfaction in business relationshipsIrene Gil Saura, Gloria Berenguer Contrí, Amparo Cervera · 2007 · Industrial Marketing Management
- Mindset matters in purchasing online food deliveries during the pandemic: The application of construal level and regulatory focus theoriesRuiying Cai, Xi Yu Leung · 2020 · International Journal of Hospitality Management
- Tourists' information search: the differential impact of risk and uncertainty avoidanceVanessa Ann Quintal, Julie Anne Lee, Geoffrey N. Soutar · 2009 · International Journal of Tourism Research
- Sustainable clothing: perspectives from US and Chinese young MillennialsJin Su, Kittichai Watchravesringkan, Jianheng Zhou, Maria Gil · 2019 · International Journal of Retail & Distribution Management
- Are There Cognitive Dissonance Segments?Geoffrey N. Soutar, Jill Sweeney · 2003 · Australian Journal of Management
- Chain restaurant patrons' well‐being perception and dining intentionsInsin Kim, Sang Mi Jeon, Sunghyup Sean Hyun · 2012 · International Journal of Contemporary Hospitality Management
- Does price sensitivity and price level influence store price image and repurchase intention in retail markets?Ana Paula Graciola, Deonir De Toni, Vinicius Zanchet de Lima, Gabriel Sperandio Milan · 2018 · Journal of Retailing and Consumer Services
- The Circular Economy Business Model: Examining Consumers’ Acceptance of Recycled GoodsCristina Calvo-Porral, Jean-Pierre Lévy-Mangín · 2020 · Administrative Sciences
- The Perfect Fit: The Moderating Role of Selling Cues on Hedonic and Utilitarian Product TypesGopal Das, Amaradri Mukherjee, Ronn J. Smith · 2018 · Journal of Retailing
- Perceived value and customer loyalty in financial servicesJuan Carlos Fandos Roig, Javier Sánchez, Miguel Ángel Moliner Tena · 2009 · Service Industries Journal
- Vers une clarification théorique de la notion de valeur perçue en marketingArnaud Rivière, Rémi Mencarelli · 2012 · Recherche et Applications en Marketing (French Edition)
- The Effect of Perceived Risk on Purchase Intention in Purchasing Airline Tickets OnlineLisa Hyunjung Kim, Dong Jin Kim, Jerrold K. Leong · 2005 · Journal of Hospitality & Leisure Marketing
- The determinants of Muslim travellers’ intention to visit non-Islamic countries: a halal tourism implicationHendy Mustiko Aji, Istyakara Muslichah, Cahyo Seftyono · 2020 · Journal of Islamic marketing
- The concept of value and its dimensions: a tool for analysing tourism experiencesMartina G. Gallarza, Irene Gil Saura · 2008 · Tourism Review
- Efficiency and quality as economic dimensions of perceived value: Conceptualization, measurement, and effect on satisfactionRaquel Sánchez‐Fernández, María Ángeles Iniesta Bonillo · 2009 · Journal of Retailing and Consumer Services
- Understanding the Antecedents of Organic Food Consumption in Pakistan: Moderating Role of Food NeophobiaAkbar, Ahsan, Ali, Saqib, Ahmad, Muhammad Azeem, Akbar, Minhas, Danish, Muhammad · 2019 · International Journal of Environmental Research and Public Health
- Digital Environment in Global Markets: Cross-Cultural Implications for Evolving Customer JourneysHyoryung Nam, P.K. Kannan · 2020 · Journal of International Marketing
- RETRACTED: The effect of experience quality on customer perceived value and customer satisfaction and its impact on customer loyaltyAndriani Kusumawati, Karisma Sri Rahayu · 2020 · The TQM Journal · Retracted
- The determinants of customer loyalty: An analysis of intangible factors in three service industriesLien‐Ti Bei, Yu‐Ching Chiao · 2006 · International Journal of Commerce and Management
- Cross‐group comparisons: A cautionary noteBoonghee Yoo · 2002 · Psychology and Marketing
- Creating dynamic capabilities to increase customer valueSilvia Martelo-Landroguez, Carmen Barroso Castro, Gabriel Cepeda‐Carrión · 2011 · Management Decision
- The influence of relationship marketing investments on customer gratitude in retailingMin‐Hsin Huang · 2015 · Journal of Business Research
- Impact of green trust and green perceived quality on green purchase intentions: a moderation studyAllah Wasaya, Muhammad Abid Saleem, Jamil Ahmad, Muhammad Nazam, Mehmood Khan, Mohammad Ishfaq · 2021 · Environment Development and Sustainability
- The Role of Relational Embeddedness in Retail Buyers' Selection of New ProductsPeter Kaufman, Satish Jayachandran, Randall L. Rose · 2006 · Journal of Marketing Research
- Linkages of retailer awareness, retailer association, retailer perceived quality and retailer loyalty with purchase intention: A study of Indian food retail brandsGopal Das · 2014 · Journal of Retailing and Consumer Services
- Measuring Users’ Value Experience on a Travel Website (e-Value)Amrul Asraf Mohd‐Any, Heidi M. Winklhofer, Christine Ennew · 2014 · Journal of Travel Research
- As good as new – valuing fashion brands in the online second-hand marketsJenniina Sihvonen, Linda Lisa Maria Turunen · 2016 · Journal of Product & Brand Management
- Why do consumers adopt online channel? An empirical investigation of two channel extension mechanismsYang, Shuiqing, Lu, Yaobin, Chau, Patrick Y.K. · 2013 · Decision Support Systems
- An Empirical Analysis of Franchisee Value-in-Use, Investment Risk and Relational SatisfactionDebra Grace, Scott K. Weaven · 2010 · Journal of Retailing