The role of perceived risk in the quality-value relationship: A study in a retail environment

Sweeney, Julian C., Soutar, Geoffrey N., Johnson, Lester W.·1999·Journal of Retailing

Cited by (1,000)

Items 101–200 of 1,000

  1. Consumers’ Emotional Bonds with Foreign Countries: Does Consumer Affinity Affect Behavioral Intentions?
    Eva M. Oberecker, Adamantios Diamantopoulos · 2011 · Journal of International Marketing
  2. Value‐driven Internet shopping: The mental accounting theory perspective
    Gupta, Sumeet, Kim, Hee‐Woong · 2010 · Psychology & Marketing
  3. Experience value: antecedents and consequences
    Nina Katrine Prebensen, Eunju Woo, Muzaffer Uysal · 2013 · Current Issues in Tourism
  4. Antecedents and consequences of service quality in consumer evaluation of self-service internet technologies
    Prem N. Shamdasani, Avinandan Mukherjee, Neeru Malhotra · 2007 · Service Industries Journal
  5. Muslim Tourist Perceived Value in the Hospitality and Tourism Industry
    Riyad Eid, Hatem Osman El-Gohary · 2014 · Journal of Travel Research
  6. Sustainable Development of Slow Fashion Businesses: Customer Value Approach
    Sojin Jung, Byoungho Ellie Jin · 2016 · Sustainability
  7. The Role of Perceived Quality Risk in Pricing Remanufactured Products
    James D. Abbey, Rainer Kleber, Gilvan C. Souza, Guido Voigt · 2016 · Production and Operations Management
  8. The Influence of Environmental Friendliness on Green Trust: The Mediation Effects of Green Satisfaction and Green Perceived Quality
    Chen, Yu-Shan, Lin, Ching-Ying, Weng, Chia-Sui · 2015 · Sustainability
  9. What Affects Mobile Application Use? The Roles of Consumption Values
    Hsiu-Yu Wang, Chechen Liao, Linghui Yang · 2013 · International Journal of Marketing Studies
  10. Tourist perceived value in a community-based homestay visit: An investigation into the functional and experiential aspect of value
    Salamiah A. Jamal, Nor'ain Binti Haji Othman, Nik Maheran Nik Muhammad · 2011 · Journal Of Vacation Marketing
  11. Factors influencing tourists' revisit intentions
    V. Quintal, Aleksandra Polczynski · 2010 · Asia Pacific Journal of Marketing and Logistics
  12. Toward a conceptualization of the online shopping experience
    Aurélia Michaud-Trévinal, Thomas Stenger · 2014 · Journal of Retailing and Consumer Services
  13. Tourist risk perceptions and revisit intention: A critical review of literature
    Md. Kamrul Hasan, Ahmed Rageh Ismail, Md. Faridul Islam · 2017 · Cogent Business & Management
  14. Customer satisfaction, perceived risk and affective commitment: an investigation of directions of influence
    Mark S. Johnson, Eugene Sivadas, Ellen Garbarino · 2008 · Journal of Services Marketing
  15. Profiling later aged female teens: mall shopping behavior and clothing choice
    Susan Lee Taylor, Robert M. Cosenza · 2002 · Journal of Consumer Marketing
  16. An Exploration and Investigation of Edible Insect Consumption: The Impacts of Image and Description on Risk Perceptions and Purchase Intent
    Melissa A. Baker, Jungyoung Tiffany Shin, Young‐Wook Kim · 2016 · Psychology and Marketing
  17. The Impact of Online Shopping Experience on Risk Perceptions and Online Purchase Intentions: Does Product Category Matter?
    Bo Dai, Sandra Monk Forsythe, Wi‐Suk Kwon · 2014
  18. The Impact of Green Marketing and Perceived Innovation on Purchase Intention for Green Products
    Shwu-Ing Wu, Yen-Jou Chen · 2014 · International Journal of Marketing Studies
  19. Risk-Focused E-Commerce Adoption Model: A Cross-Country Study
    Jinsoo Park, Dongwon Lee, JoongHo Ahn · 2004 · Journal of Global Information Technology Management
  20. Antecedents of consumers’ Halal brand purchase intention: an integrated approach
    Afzaal Ali, Xiaoling Guo, Mehkar Sherwani, Adnan Ali · 2018 · Management Decision
  21. Effects of self‐service technology on customer value and customer readiness
    Shu‐Hsun Ho, Ying‐Yin Ko · 2008 · Internet Research
  22. Profiles of Internet Buyers in 20 Countries: Evidence for Region-Specific Strategies
    Patrick D. Lynch, John C. Beck · 2001 · Journal of International Business Studies
  23. Perceived Risk, Product Returns, and Optimal Resource Allocation: Evidence from a Field Experiment
    J. Andrew Petersen, V. Kumar · 2014 · Journal of Marketing Research
  24. Antecedents of Green Brand Equity: An Integrated Approach
    Pui Fong Ng, Muhammad Mohsin Butt, Kok Wei Khong, Fon Sim Ong · 2013 · Journal of Business Ethics
  25. The impact of the servicescape on the desire to stay in convention and exhibition centers: The case of Macao
    Noel Yee‐Man Siu, Yim King Penny Wan, Ping Dong · 2011 · International Journal of Hospitality Management
  26. ON THE EXPLANATION OF FACTORS AFFECTING E-COMMERCE ADOPTION
    Dongwon Lee, Jinsoo Park, JoongHo Ahn · 2001
  27. The impact of advertising on patrons’ emotional responses, perceived value, and behavioral intentions in the chain restaurant industry: The moderating role of advertising-induced arousal
    Sunghyup Sean Hyun, Wansoo Kim, Myong Jae Lee · 2011 · International Journal of Hospitality Management
  28. Which are the determinants of green purchase behaviour? A study of Italian consumers
    Dangelico, Rosa Maria, Nonino, Fabio, Pompei, Alessandro · 2021 · Business Strategy and the Environment
  29. Examine the cognitive and affective antecedents to service recovery satisfaction
    Biyan Wen, Christina Geng-Qing Chi · 2013 · International Journal of Contemporary Hospitality Management
  30. Investigating the Types of Value and Cost of Green Brands: Proposition of a Conceptual Framework
    Erifili Papista, Athanasios Krystallis · 2012 · Journal of Business Ethics
  31. Building customer relationships in an electronic age: The role of interactivity of E‐commerce Web sites
    Doyle Yoon, Sejung Marina Choi, Dongyoung Sohn · 2008 · Psychology and Marketing
  32. Exploring the consequences of brand credibility in services
    Tae Hyun Baek, Karen Whitehill King · 2011 · Journal of Services Marketing
  33. The WOW factor: Creating value through win-back offers to reacquire lost customers
    Mert Tokman, Lenita M. Davis, Katherine N. Lemon · 2006 · Journal of Retailing
  34. From quantity to quality: understanding slow fashion consumers for sustainability and consumer education
    Sojin Jung, Byoungho Ellie Jin · 2016 · International Journal of Consumer Studies
  35. Consumer Perception of Value: Literature Review and a New Conceptual Framework
    Raquel Sánchez‐Fernández, María Ángeles Iniesta Bonillo · 2006 · The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior
  36. Factors influencing the Thai elderly intention to use smartphone for e-Health services
    Waransanang Boontarig, Wichian Chutimaskul, Vithida Chongsuphajaisiddhi, Borworn Papasratorn · 2012 · IEEE Symposium on Humanities, Science and Engineering Research
  37. Sustainable consumption and third-party certification labels: Consumers’ perceptions and reactions
    Simon Brach, Gianfranco Walsh, Deirdre Shaw · 2017 · European Management Journal
  38. User acceptance of media tablets: An empirical examination of perceived value
    Yu, Jieun, Lee, Hwansoo, Ha, Imsook, Zo, Hangjung · 2017 · Telematics and Informatics
  39. Involvement, Satisfaction, Perceived Value, and Revisit Intention: A Case Study of a Food Festival
    Young Hoon Kim, Jen L. Duncan, Byung Woong Chung · 2014 · Journal of Culinary Science & Technology
  40. Customer perceived value—Conceptualization and avenues for future research
    Alexander Zauner, Monika Koller, Isabella Hatak · 2015 · Cogent Psychology
  41. Customer value from a customer perspective: a comprehensive review
    Albert Graf, Peter Maas · 2008 · Journal für Betriebswirtschaft
  42. An update on customer value: state of the art, revised typology, and research agenda
    Sara Leroi‐Werelds · 2019 · Journal of service management
  43. Heritage Tourism in Singapore Chinatown: A Perceived Value Approach to Authenticity and Satisfaction
    Sean Lee, Ian Phau, Michael P. Hughes, Yu Feng Li, Vanessa Ann Quintal · 2015 · Journal of Travel & Tourism Marketing
  44. The impact of corporate reputation on brand attitude and purchase intention
    Na Young Jung, Yoo‐Kyoung Seock · 2016 · Fashion and Textiles
  45. Does value matters in playing online game? An empirical study among massively multiplayer online role-playing games (MMORPGs)
    Sajad Rezaei, Seyedeh Sheyda Ghodsi · 2014 · Computers in Human Behavior
  46. Investigating the antecedents of consumer behavioral intention for sustainable fashion products: Evidence from a large survey of Italian consumers
    R. M. Dangelico, Letizia Alvino, L. Fraccascia · 2022 · Technological forecasting & social change
  47. Human vs. AI: The battle for authenticity in fashion design and consumer response
    Garim Lee, Hye‐Young Kim · 2023 · Journal of Retailing and Consumer Services
  48. Comparison of full multiple spawning, trajectory surface hopping, and converged quantum mechanics for electronically nonadiabatic dynamics
    Michael D. Hack, Amanda M. Wensmann, Donald G. Truhlar, M. Ben-Nun, Todd J. Martı́nez · 2001 · The Journal of Chemical Physics
  49. Effects of outcome, process and shopping enjoyment on online consumer behaviour
    Shun Cai, Yunjie Calvin Xu · 2006 · Electronic Commerce Research and Applications
  50. From Finance to Marketing: The Impact of Financial Leverage on Customer Satisfaction
    Ashwin Vinod Malshe, Manoj K. Agarwal · 2015 · Journal of Marketing
  51. Customer Satisfaction with Commercial Airlines: The Role of Perceived Safety and Purpose of Travel
    Christian M. Ringle, Marko Sarstedt, Lorenz Zimmermann · 2011 · The Journal of Marketing Theory and Practice
  52. A comparison of purchase decision calculus between potential and repeat customers of an online store
    Kim, Hee-Woong, Gupta, Sumeet · 2009 · Decision Support Systems
  53. Perceived value and continuance intention in mobile government service in China
    Changlin Wang, Thompson S.H. Teo, Luning Liu · 2020 · Telematics and Informatics
  54. Forging relationships with services: The antecedents that have an impact on behavioural outcomes in the life insurance industry
    Durvasula, Srinivas, Lysonski, Steven, Mehta, Subhash C, Tang, Buck Peng · 2004 · Journal of Financial Services Marketing
  55. A multidimensional service-value scale based on Holbrook’s typology of customer value
    Martina G. Gallarza, Francisco Moreno, Giacomo Del Chiappa, Irene Gil Saura, Morris B. Holbrook · 2017 · Journal of service management
  56. Effects of price discount on consumers’ perceptions of savings, quality, and value for apparel products: mediating effect of price discount affect
    Lee, Jung Eun, Chen-Yu, Jessie H. · 2018 · Fashion and Textiles
  57. A re‐examination of the relationship between value, satisfaction and intention in business services
    Graham Whittaker, Lesley Ledden, Stavros P. Kalafatis · 2007 · Journal of Services Marketing
  58. Forecasting consumer perception of innovativeness
    Ben Lowe, Frank H. Alpert · 2015 · Technovation
  59. Global Customer Engagement
    Shaphali Gupta, Anita Pansari, Vikas Kumar · 2017 · Journal of International Marketing
  60. Does quality stimulate customer satisfaction where perceived value mediates and the usage of social media moderates?
    Md. Uzir Hossain Uzir, Ishraq Jerin, Hussam Al Halbusi, Abu Bakar Abdul Hamid, Ahmad Shaharudin Abdul Latiff · 2020 · Heliyon
  61. Application of perceived value model to identify factors affecting passengers' repurchase intentions on city bus: A case of the Taipei metropolitan area
    W. Jen, Kai-Chieh Hu · 2003 · Transportation
  62. Managing green brand equity: the perspective of perceived risk theory
    Ching‐Hsun Chang, Yu-Shan Chen · 2013 · Quality & Quantity
  63. How experiential consumption moderates the effects of souvenir authenticity on behavioral intention through perceived value
    Fu Yi, Xiaoming Liu, Yongqiang Wang, Ren-Fang Chao · 2018 · Tourism Management
  64. Consumers' willingness to buy and willingness to pay for fair trade food: The influence of consciousness for fair consumption, environmental concern, trust and innovativeness
    Faruk Anıl Konuk · 2019 · Food Research International
  65. A mediating role of destination image in the relationship between event quality, perceived value, and behavioral intention
    Moon Kae-Sung, Yong Jae Ko, Daniel P. Connaughton, Jeoung-Hak Lee · 2013 · Journal of Sport & Tourism
  66. The role of variety seeking in short and long run revisit intentions in holiday destinations
    J. Bigné, I. Sánchez, L. Andreu · 2009 · International Journal of Culture Tourism and Hospitality Research
  67. How risky are services? An empirical investigation on the antecedents and consequences of perceived risk for hotel service
    Jin Sun · 2013 · International Journal of Hospitality Management
  68. Augmented Reality: A Sustainable Marketing Tool?
    Marius Bulearcă, Daniel Tamarjan · 2010 · Global business and management research
  69. Consequences of Value in Retail Markets
    Arjun Chaudhuri, Mark Ligas · 2009 · Journal of Retailing
  70. An Exploratory Study of the Impact of e‐Service Process on Online Customer Satisfaction
    Sulin Ba, Wayne C. Johansson · 2008 · Production and Operations Management
  71. An Empirical Study of the Effects of Service Quality, Perceived Value, Corporate Image, and Customer Satisfaction on Behavioral Intentions in the Taiwan Quick Service Restaurant Industry
    Hung‐Che Wu · 2013 · Journal of Quality Assurance in Hospitality & Tourism
  72. The roles of service encounters, service value, and job satisfaction in achieving customer satisfaction in business relationships
    Irene Gil Saura, Gloria Berenguer Contrí, Amparo Cervera · 2007 · Industrial Marketing Management
  73. Mindset matters in purchasing online food deliveries during the pandemic: The application of construal level and regulatory focus theories
    Ruiying Cai, Xi Yu Leung · 2020 · International Journal of Hospitality Management
  74. Tourists' information search: the differential impact of risk and uncertainty avoidance
    Vanessa Ann Quintal, Julie Anne Lee, Geoffrey N. Soutar · 2009 · International Journal of Tourism Research
  75. Sustainable clothing: perspectives from US and Chinese young Millennials
    Jin Su, Kittichai Watchravesringkan, Jianheng Zhou, Maria Gil · 2019 · International Journal of Retail & Distribution Management
  76. Are There Cognitive Dissonance Segments?
    Geoffrey N. Soutar, Jill Sweeney · 2003 · Australian Journal of Management
  77. Chain restaurant patrons' well‐being perception and dining intentions
    Insin Kim, Sang Mi Jeon, Sunghyup Sean Hyun · 2012 · International Journal of Contemporary Hospitality Management
  78. Does price sensitivity and price level influence store price image and repurchase intention in retail markets?
    Ana Paula Graciola, Deonir De Toni, Vinicius Zanchet de Lima, Gabriel Sperandio Milan · 2018 · Journal of Retailing and Consumer Services
  79. The Circular Economy Business Model: Examining Consumers’ Acceptance of Recycled Goods
    Cristina Calvo-Porral, Jean-Pierre Lévy-Mangín · 2020 · Administrative Sciences
  80. The Perfect Fit: The Moderating Role of Selling Cues on Hedonic and Utilitarian Product Types
    Gopal Das, Amaradri Mukherjee, Ronn J. Smith · 2018 · Journal of Retailing
  81. Perceived value and customer loyalty in financial services
    Juan Carlos Fandos Roig, Javier Sánchez, Miguel Ángel Moliner Tena · 2009 · Service Industries Journal
  82. Vers une clarification théorique de la notion de valeur perçue en marketing
    Arnaud Rivière, Rémi Mencarelli · 2012 · Recherche et Applications en Marketing (French Edition)
  83. The Effect of Perceived Risk on Purchase Intention in Purchasing Airline Tickets Online
    Lisa Hyunjung Kim, Dong Jin Kim, Jerrold K. Leong · 2005 · Journal of Hospitality & Leisure Marketing
  84. The determinants of Muslim travellers’ intention to visit non-Islamic countries: a halal tourism implication
    Hendy Mustiko Aji, Istyakara Muslichah, Cahyo Seftyono · 2020 · Journal of Islamic marketing
  85. The concept of value and its dimensions: a tool for analysing tourism experiences
    Martina G. Gallarza, Irene Gil Saura · 2008 · Tourism Review
  86. Efficiency and quality as economic dimensions of perceived value: Conceptualization, measurement, and effect on satisfaction
    Raquel Sánchez‐Fernández, María Ángeles Iniesta Bonillo · 2009 · Journal of Retailing and Consumer Services
  87. Understanding the Antecedents of Organic Food Consumption in Pakistan: Moderating Role of Food Neophobia
    Akbar, Ahsan, Ali, Saqib, Ahmad, Muhammad Azeem, Akbar, Minhas, Danish, Muhammad · 2019 · International Journal of Environmental Research and Public Health
  88. Digital Environment in Global Markets: Cross-Cultural Implications for Evolving Customer Journeys
    Hyoryung Nam, P.K. Kannan · 2020 · Journal of International Marketing
  89. RETRACTED: The effect of experience quality on customer perceived value and customer satisfaction and its impact on customer loyalty
    Andriani Kusumawati, Karisma Sri Rahayu · 2020 · The TQM Journal · Retracted
  90. The determinants of customer loyalty: An analysis of intangible factors in three service industries
    Lien‐Ti Bei, Yu‐Ching Chiao · 2006 · International Journal of Commerce and Management
  91. Cross‐group comparisons: A cautionary note
    Boonghee Yoo · 2002 · Psychology and Marketing
  92. Creating dynamic capabilities to increase customer value
    Silvia Martelo-Landroguez, Carmen Barroso Castro, Gabriel Cepeda‐Carrión · 2011 · Management Decision
  93. The influence of relationship marketing investments on customer gratitude in retailing
    Min‐Hsin Huang · 2015 · Journal of Business Research
  94. Impact of green trust and green perceived quality on green purchase intentions: a moderation study
    Allah Wasaya, Muhammad Abid Saleem, Jamil Ahmad, Muhammad Nazam, Mehmood Khan, Mohammad Ishfaq · 2021 · Environment Development and Sustainability
  95. The Role of Relational Embeddedness in Retail Buyers' Selection of New Products
    Peter Kaufman, Satish Jayachandran, Randall L. Rose · 2006 · Journal of Marketing Research
  96. Linkages of retailer awareness, retailer association, retailer perceived quality and retailer loyalty with purchase intention: A study of Indian food retail brands
    Gopal Das · 2014 · Journal of Retailing and Consumer Services
  97. Measuring Users’ Value Experience on a Travel Website (e-Value)
    Amrul Asraf Mohd‐Any, Heidi M. Winklhofer, Christine Ennew · 2014 · Journal of Travel Research
  98. As good as new – valuing fashion brands in the online second-hand markets
    Jenniina Sihvonen, Linda Lisa Maria Turunen · 2016 · Journal of Product & Brand Management
  99. Why do consumers adopt online channel? An empirical investigation of two channel extension mechanisms
    Yang, Shuiqing, Lu, Yaobin, Chau, Patrick Y.K. · 2013 · Decision Support Systems
  100. An Empirical Analysis of Franchisee Value-in-Use, Investment Risk and Relational Satisfaction
    Debra Grace, Scott K. Weaven · 2010 · Journal of Retailing