The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.
Excitement at the mall: Determinants and effects on shopping response
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Structural equation modeling in practice: A review and recommended two-step approach
Anderson, J. C., & Gerbing, D. W. (1988) · Psychological Bulletin · doi:10.1037/0033-2909.103.3.411 · Cited by 41,941
Russell, J. A. (1980) · Journal of Personality and Social Psychology · doi:10.1037/h0077714 · Cited by 16,334
Servicescapes: The Impact of Physical Surroundings on Customers and Employees
Bitner, M. J. (1992) · Journal of Marketing · doi:10.2307/1252042 · Cited by 7,271
Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value
Babin, B. J., Darden, W. R., & Griffin, M. (1994) · Journal of Consumer Research · doi:10.1086/209376 · Cited by 6,020
Oliver, R. L., & Swan, J. E. (1989) · Journal of Marketing · doi:10.1177/002224298905300202 · Cited by 2,084
Mano, H., & Oliver, R. L. (1993) · Journal of Consumer Research · doi:10.1086/209361 · Cited by 1,973
The effect of the servicescape on customers’ behavioral intentions in leisure service settings
Wakefield, K. L., & Blodgett, J. G. (1996) · Journal of Services Marketing · doi:10.1108/08876049610148594 · Cited by 862
Self-citation
Cited by
Customer experience creation: Determinants, dynamics and management strategies
Verhoef, P. C., Lemon, K. N., Parasuraman, A., Roggeveen, A., Tsiros, M., & Schlesinger, L. A. (2009) · Journal of Retailing · doi:10.1016/j.jretai.2008.11.001 · Cited by 3,140
Arnold, M. J., & Reynolds, K. E. (2003) · Journal of Retailing · doi:10.1016/s0022-4359(03)00007-1 · Cited by 2,373
Baker, J., Parasuraman, A., Grewal, D., & Voss, G. B. (2002) · Journal of Marketing · doi:10.1509/jmkg.66.2.120.18470 · Cited by 2,257
Self-citationWu, C. H.-J., & Liang, R.-D. (2009) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2009.03.008 · Cited by 705
Can a Retail Web Site Be Social?
Wang, L. C., Baker, J., Wagner, J. A., & Wakefield, K. (2007) · Journal of Marketing · doi:10.1509/jmkg.71.3.143 · Cited by 672
Self-citationRintamäki, T., Kanto, A., Kuusela, H., & Spence, M. T. (2006) · International Journal of Retail & Distribution Management · doi:10.1108/09590550610642792 · Cited by 517
The role of atmospheric cues in online impulse-buying behavior.
Floh, A., & Madlberger, M. (2013) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2013.06.001 · Cited by 460
The Positive and Negative Effects of Switching Costs on Relational Outcomes
Jones, M. A., Reynolds, K. E., Mothersbaugh, D. L., & Beatty, S. E. (2007) · Journal of Service Research · doi:10.1177/1094670507299382 · Cited by 446
Brocato, E. D., Voorhees, C. M., & Baker, J. (2012) · Journal of Retailing · doi:10.1016/j.jretai.2012.01.006 · Cited by 374
Self-citationServicescape and loyalty intentions: an empirical investigation
Harris, L. C., & Ezeh, C. (2008) · European Journal of Marketing · doi:10.1108/03090560810852995 · Cited by 361
Wirtz, J., Mattila, A. S., & Tan, R. L. P. (2000) · Journal of Retailing · doi:10.1016/s0022-4359(00)00031-2 · Cited by 319
Approach and avoidance motivation: investigating hedonic consumption in a retail setting
Arnold, M. J., & Reynolds, K. E. (2012) · Journal of Retailing · doi:10.1016/j.jretai.2011.12.004 · Cited by 184
Gender differences in using mobile data services: utilitarian and hedonic value approaches
Yang, K., & Lee, H. (2010) · Journal of Research in Interactive Marketing · doi:10.1108/17505931011051678 · Cited by 146
Wörfel, P., Frentz, F., & Tautu, C. (2022) · European Journal of Marketing · doi:10.1108/ejm-07-2020-0510 · Cited by 84
Bäckström, K., & Johansson, U. (2017) · The International Review of Retail, Distribution and Consumer Research · doi:10.1080/09593969.2017.1314865 · Cited by 39
US consumers' perceptions of non‐price retail promotions
Carpenter, J. M., & Moore, M. (2008) · International Journal of Retail & Distribution Management · doi:10.1108/09590550810853066 · Cited by 34
Presenting products on websites – the importance of information quality criteria for online shoppers
Amsl, S., Watson, I., Teller, C., & Wood, S. (2023) · International Journal of Retail & Distribution Management · doi:10.1108/ijrdm-04-2023-0266 · Cited by 21
Metadata
- Authors
- Wakefield, K. L., & Baker, J.
- Venue
- Journal of Retailing
- Publisher
- Elsevier BV
- Published
- 1998-09
- Volume
- 74
- Issue
- 4
- Pages
- 515-539
- ISSN
- 0022-4359 (ISSN-L)
- OpenAlex
- W2093107196
- Cited by
- 1,038
- References
- 7
- FWCI
- 12.55
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
